The Sutton Place Hotel Vancouver

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Art Gallery
    ‪3 min walk‬
  • Pacific Centre Shopping Mall
    ‪4 min walk‬
  • Robson Street
    ‪4 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min walk‬

Room options

Premium Room, 1 King Bed (Classic)

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 King bed)

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Classic)

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sutton)

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room (2 Queen beds)

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Classic)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Classic)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sutton)

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Sutton Place Hotel Vancouver

Hotel in Central Vancouver
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, The Sutton Place Hotel Vancouver features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 800 square feet (74 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Sutton Place Hotel Vancouver is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2087 out of 3100 reviews" "
Rating 8 - Good. 609 out of 3100 reviews" "
Rating 6 - Okay. 225 out of 3100 reviews" "
Rating 4 - Poor. 103 out of 3100 reviews" "
Rating 2 - Terrible. 76 out of 3100 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Forest

Stayed 3 nights in Aug 2024

8/10 Good

Luis, EL PASO

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 2 nights in Sep 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is great. It’s walkable to many restaurants and shops. They have great services. I love that they provide umbrellas to all guests when it’s raining. The lobby is beautiful and the room was very clean. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, feel welcome and cared for here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Forest

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely
Have stayed at the Sutton many times. It's always good. We drove with an EV and had an easy time charging since they added more chargers. Parking always easy despite downtown Vancouver. Location is perfect for walking, only a tad hard to get in/out via car. Probably the only bad thing there is the ventilation can be rather loud depending on the room. Never enough to affect sleep though. Oh, and the pastries at Boulevard are REALLY good. Like the rest of the food is good, but kinda pricey. The pastries are worth.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Would stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property for its great location and nice room. However we found the bedding to be very cheap and uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful hotel, the most comfortable bed and pillows. The only one thing is wish it had was a mini fridge that we could use instead of one that only had drinks to purchase.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent hotel. Quiet and comfortable. Staff were attentive and efficient. Breakfast in the restaurant (Eggs Benedict, espresso coffee and orange juice) was disappointing and expensive, but that is normal in hotels. Stay here, but do yourself a favour and walk to a real cafe for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton Place Hotel Review
Our stay at the Sutton Place Hotel was great. The staff are all very welcoming and accommodating with any requests. Housekeeping did a fantastic job at maintaining the rooms during our stay. Overall, great experience for our business trip and would definitely recommend it to everyone.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very comfy bed and very clean! Great area that’s walking distance to the metro and lots of shops and restaurants. They were gracious enough to upgrade us which was a huge plus!
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying at the Sutton😊😊
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. The room was clean and the bed was very comfortable. We will recommend this hotel to everyone. We will come and stay again.
Stayed 1 night in Oct 2024

8/10 Good

Wesley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I have been staying at Sutton for a number of years and this time around, the rooms are looking like they need a little TLC. My one bedroom suite had brown stains on the carpet, including the bath mat. I didn't feel like the room was clean enough from the prior guests and I will consider trying somewhere else next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Navin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - well maintained, perfectly situated, close to restaurants and shopping, and well mannered staff. Would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Madonna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has a sophisticated style and is located in the center of the Westend city of Vancouver. Everything is accessible. There are many nice restaurants nearby, and the cinema is nearby. I can see the view of the city from our room. I highly recommend the hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service
The hotel has no restaurant (or bar) besides breakfast. The hotel needs a major overhaul, with repairs, to common areas, elevators, and individual rooms. Toilets are so low.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Pool and hot tub are great. Shopping and food was walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

CHRIS

Stayed 2 nights in Oct 2024