See all properties

The Sutton Place Hotel Vancouver

4.5 star property

Choose dates to view prices

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    ‪4 min walk‬
  • Robson Street
    ‪4 min walk‬
  • Granville Street
    ‪5 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min walk‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Fairmont Hotel Vancouver

  • Pool
  • Pet friendly
  • Kids pool
  • Restaurant
4.4 out of 5, Excellent, (1947)
The price is $196
per night
$236 total
includes taxes & fees
Mar 12 - Mar 13
Fairmont Hotel Vancouver

About this property

The Sutton Place Hotel Vancouver

Hotel in Central Vancouver
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, The Sutton Place Hotel Vancouver features an indoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 800 square feet (74 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Sutton Place Hotel Vancouver is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 1 2025 to February 8 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2081 out of 3084 reviews
Rating 8 - Good. 601 out of 3084 reviews
Rating 6 - Okay. 222 out of 3084 reviews
Rating 4 - Poor. 103 out of 3084 reviews
Rating 2 - Terrible. 77 out of 3084 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I had a few questions and they went out of their way to help and accommodate me. Not seen often nowadays.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Traveled with partner
Jennifer at reception was so welcoming and helpful thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Yovany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
Absolutely amazing
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Access to the pool was very unorganized—needed a second card that wasn’t issued. Couldn’t see account or checkout on the TV. Shower diverter missing a setscrew. Lobby Christmas decorations and flowers were amazing!
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service
Room had 2 pieces of warn out furniture and a shower head that needed to be descaled. Conditioning shampoo of poor quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miao, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
always my first choice
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is yes, expensive. What you get is something like you would expect at a world class hotel. By the way there is one more thing. I have no idea who makes their mattresses, but they are simply the most comfortable beds you can find ... outside Europe. Centrally located for walking to everywhere. The only downer is they have demand pricing so weekends are more expensive. So be it.
Stayed 1 night in Nov 2024

8/10 Good

scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good. expensive
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Christmas decor! We had a lovely renovated room. Bed was comfy and they had L’Occitane products in the bathroom. The shower pressure wasn’t great but that’s fine. Highly recommend! Close to shopping and amenities.
Stayed 1 night in Nov 2024

6/10 Okay

Ly

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
No guest fridge in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here when my work had their conferences and always enjoyed
Stayed 1 night in Nov 2024

10/10 Excellent

Kiley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert in town and our room was very nice, clean and exceeded our expectation!
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Sutton place is always our go to! Always a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Stayed 1 night in Oct 2024

8/10 Good

Amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early, and they treated us like family. They allowed us to check in around 9:30 in the morning, and we settled into our room shortly after. The hotel was nice, clean, quiet, and luxurious, located in the heart of the city within walking distance of everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Vancouver.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lawrence, Vanderhoof

Liked: Staff & service, property conditions & facilities
A good downtown hotel. Could be more clean around hotel. Room appears to need a slight Reno touch up. Good stay and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent The staff at checkin seemed overly busy when we arrived and were less friendly than we expected. However , we will most likely still stay at the hotel on our next visit to Vancouver
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We always stay at the Sutton when we come to Vancouver for work and we like that the staff know us.
Stayed 1 night in Nov 2024