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the DOUGLAS, Autograph Collection

5.0 star property

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Couples treatment rooms, steam room, body treatments, body scrubs
Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
2 bars/lounges, brewpub
Suite, 2 Bedrooms, Non Smoking, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym
  • Spa
$351
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    ‪1 min walk‬
  • Rogers Arena
    ‪5 min walk‬
  • Stanley Park
    ‪7 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (View)

Room, 1 King Bed, Corner (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 381 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (View)

8.0 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 2200 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 1850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Couples treatment rooms, steam room, body treatments, body wraps

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  • Spa
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4.6 out of 5, Wonderful, 1,002 reviews
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About this property

the DOUGLAS, Autograph Collection

5-star hotel in Downtown Vancouver
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, the DOUGLAS, Autograph Collection features a hot tub and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 23067 square feet (2143 square meters) include a conference center. This Art Deco hotel also offers a casino, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The DOUGLAS, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 755 reviews
Rating 8 - Good. 109 out of 755 reviews
Rating 6 - Okay. 49 out of 755 reviews
Rating 4 - Poor. 20 out of 755 reviews
Rating 2 - Terrible. 17 out of 755 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Stayed 1 night in Apr 2025

10/10 Excellent

Sara Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 4 nights in May 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Furniture in rooftop bar area (inside) needs recovering on chairs, very worn and threadbare.
Stayed 4 nights in May 2025

8/10 Good

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location is great! Very convenient! The hotel itself is new, modern and staff is very friendly. The only two things to highlight that could be improved: gym is much better in the JW Marriott hotel which you can access as well with the room key, it just needs extra walk. Another challenge can be noise: depending on a room you get you might be facing inner garden with a bar where DJ with music is loud which is what we had to deal with. So check what side your room is on. Otherwise great hotel.
Stayed 3 nights in May 2025

4/10 Poor

Craig

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Horribly located Hotel, extremely loud lobby, impossible to have a phone call or meeting in. The testaurant/bar is a third party lease so tjere is no pull getting a reservation at all, i would never rec this hotel or return
Stayed 1 night in May 2025

10/10 Excellent

Navroop

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service and location!
Stayed 1 night in May 2025

6/10 Okay

Justin

Traveled with partner
Liked: Staff & service, property conditions & facilities
For the price, it was just ok. The bad. It felt a little run down for a suite. The curtains did not open and close easily, there were many stains on the carpet throughout and the fabric and cushions on the couch was worn. The bathroom was unusually small for such a large suite. The heater in the bathroom did not work and the shower head was leaking and spraying water from the connection point. There were very few lights in the bedroom making it dark at night. There was also a charge of $55 per night for parking and I had to valet because my truck did not fit in the garage. The good. Staff were great. From valets, bellman, room service and front desk, couldn’t ask for friendlier and attentive service. The room was very large and spacious with floor to ceiling windows and great natural light. The bed and bedding was clean and comfortable. I would not stay here again due to the busyness of the attached casino, high price and difficulty getting in and out of the area the hotel is located.
View from our room of the marathon coming across the bridge.
Stayed 2 nights in May 2025

10/10 Excellent

Youjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Naoki

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable accommodations right there in the center of Vancouver downtown...conjoined with a casino and several restaurants on property.
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

STEPHANIE, Albuquerque

Stayed 1 night in Apr 2025

10/10 Excellent

Eddie, Bellevue

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2025

8/10 Good

Manveer

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
DOUGLAS, Autograph Collection was clean, comfortable, and well-located with plenty of nearby dining options. The waterfall showerhead was cool but forced me into washing and styling my hair after each shower. Room service was a lifesaver when I got sick—delicious food in the comfort of my room made all the difference. Parking was a bit confusing, and despite registering my vehicle, I received parking tickets after checking out. It was easy to resolve, just a little time-consuming. Overall, great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu Feng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good services
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

jaskaran singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Erin, LANGLEY

Stayed 1 night in Mar 2025