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Sandman Hotel Vancouver Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Sandman Hotel Vancouver Downtown

2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property
Standard Room, 2 Queen Beds (North Tower) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
180 W Georgia St, Vancouver, BC, V6B4P4
  • BC Place Stadium
    ‪2 min walk‬
  • Rogers Arena
    ‪4 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪17 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower) | In-room safe, desk, laptop workspace, blackout drapes

Grand Room, 2 Queen Beds (North Tower)

  • 337 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed (South Tower)

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (North Tower)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (North Tower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (South Tower)

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite, 1 King Bed (Kitchenette, South Tower)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (South Tower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Hotel Vancouver Downtown

4-star hotel in Downtown Vancouver
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite.
Sandman Hotel Vancouver Downtown offers 303 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sandman Hotel Vancouver Downtown provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Vancouver hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Sandman Hotel Vancouver Downtown is a smoke-free property.

Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from October 7 2024 to May 16 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Sandman Hotel Vancouver Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1340 out of 3146 reviews
Rating 8 - Good. 856 out of 3146 reviews
Rating 6 - Okay. 497 out of 3146 reviews
Rating 4 - Poor. 272 out of 3146 reviews
Rating 2 - Terrible. 181 out of 3146 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa Lynn

Business traveler
Most of the front desk staff were very helpful and friendly. The room was clean, though not very spacious. Difficult to open suitcase with such little room. Also not much lighting. The ice machine in the hallway was very loud as was the mini fridge that powered up at 2am and sounded like an alarm clock. I desperately needed drinking water on my second day and asked front desk for a bottle or to buy a bottle. I was told to go to vending machine on 11 or 4th floor. The 11th floor machine didn’t work. I think that he couldn’t have been more courteous and offered me a bottle on the house considering it was 6am and nothing was open. Instead of sending me on a hike. Gym doesn’t open until 9am on the weekend which is insane.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities
Great apartment. Great location.
Stayed 2 nights in Feb 2025

8/10 Good

Robert, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Two restaurants was nice
Stayed 1 night in Feb 2025

4/10 Poor

darrin

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveler
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Chantelle

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great service
Stayed 1 night in Feb 2025

4/10 Poor

Thomas, Hope

Traveled with partner
The room was small and crowded, difficult for a needed knee scooter. Our bad, we did not request an accessible room. The room was surprisingly dusty. Most disappointing was the lack of coffee cups in the room. There was a coffee pot and coffee supplies, except cups. It was early morning and only one staff member on the front desk, and no housekeeping staff on. So to have our first morning coffee, I had to shower, get dressed, and head to the lobby for cups. We were not impressed at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

robert

Traveled with group
Heating system was virtually non existent. Dated rooms. Great location for the Canuck's game and downtown. Free parking was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Plus with temp control in the room, handy during winter. Unfortunate my room faced an alleyway, but not complaining. Convenient walk to BC Place, Roger’s Center, Chinatown, and Gastown. Quality local restaurants nearby.
Stayed 3 nights in Jan 2025

4/10 Poor

balbir

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a King size bed/room, however the room was VERY small. Had no moving space. The room was also very warm and the air conditioning would turn off every few minutes disrupting our sleep as we had to continue to turn it on. TV was also not a smart TV, so we had head to the lobby to ask if there was a way to connect our Netflix account. Staff was confused and not really helpful, and eventually we were able to connect with a little QR code in the room which was totally hidden. Would have wished for a better experience here.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Dec 2024

6/10 Okay

Angela

Traveled with pets, Traveled with family
Disliked: Staff & service
We were there for the 4pm hockey game and couldn’t check in on time, so we missed the entire first period of the game because we had our dog with us. Room was ok aside from large pet stain on carpet immediately upon entering the room. Three carafes of coffee were empty this morning in the lobby. Likely understaffed for the busy weekend. Convenient location, but would likely not return.
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sandman was very conviennent for our stay, the restaurants in the lobby and the many amenities around were great. The parking attached to the hotel is 25$ a night and a truck taller than 6’ won’t fit comfortably. The King room is very tight and would almost be more suitable for a single person. Don’t forget to bring earplugs, the doors let any and all sound come straight into the room and you can hear peoples conversation from in their room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went over from the Island for a Canucks game. We got to the hotel earlier than check in, figured we'd just see if we could park as we got food and did a wander. Sid checked and was able to get us into our room early! Pool was great for the kids, hot tub was great for me! Super close to Rogers Arena, and two restaurant options in the same building as the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Bill

Liked: Property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria, Yakima

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of things we could walk to.
Stayed 3 nights in Jan 2025

8/10 Good

Mikayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and nice facilities. Close to major venues and safe area.
Stayed 1 night in Feb 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kalin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t get me wrong The staff here are very friendly and helpful, their doing the best they can.. but overall this was our second time staying here in a month thinking it was going to be better then the first time but we still had problems… like there was still hair everywhere in our room, smeared on the walls, in around our sink. It took like ~20min of running the water to even get lukewarm water to come out of the taps/shower. Our heat thermostat in our room was disconnected so we couldn’t control it, it was blowing cold air the whole time during our stay. And all we got was a $20.00 breakfast voucher for one person in return for the “in convenience”
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025