River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪2 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Marina View Suite (Casino Tower)

  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Suite (Casino Tower)

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

River Rock Casino Resort

4-star Richmond resort, connected to a rail/subway station in Richmond City Centre
This smoke-free resort features 5 restaurants, a marina, and a full-service spa. Additionally, a casino, an indoor pool, and a fitness center are onsite. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, River Rock Casino Resort features a marina and a waterslide. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

This luxury resort also offers a casino, an indoor pool, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

River Rock Casino Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4609 out of 9116 reviews
Rating 8 - Good. 2406 out of 9116 reviews
Rating 6 - Okay. 1175 out of 9116 reviews
Rating 4 - Poor. 550 out of 9116 reviews
Rating 2 - Terrible. 376 out of 9116 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eliane

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that all the restaurants were located in the casino
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2025

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities

A short stay

A quick stay before an early flight. Great room service! Parking was far away from the hotel
Stayed 1 night in Feb 2025

8/10 Good

Mika

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , nice rooms. Clean and great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very comfy and quiet rooms. Also the convenience of having the sky train attached to the hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Mitchell

Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Stayed 1 night in Mar 2025

6/10 Okay

Amber

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how easy and smooth the check in and out process was. When we arrived we chose to do valet and it was excellent. We requested to have our vehichle brought up for our early morning flight and it our vehichle was warmed up and waiting for us. The main suggestion I would have is to get different pillows. I found them so hard and big to sleep with. Also the Gordon Ramsey restaurant looked awesome but we went up to the counter before 5pm (not realizing it opened at 5pm) and we were told they werent quite open yet and to come back at 5pm. We went to the casino for a bit and came back at 5pm and were told they didnt have any space for 2 people for the entire evening. We were so confused why they wouldnt have told us this when we were there the first time. So we had to wait in a long lineup to get back into the casino.
Stayed 1 night in Feb 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception very nice room. Very clean and very comfortable bed. Thanks for a nice stay
Stayed 1 night in Mar 2025

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very disappointed with the lack of dining options. Gordon Ramsay impossible to get reservations and it doesn’t open until 5 pm. Food fair in the casino, lousy buffet or Starbucks are your only options. A car ride away to anything else.
Stayed 2 nights in Mar 2025

8/10 Good

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and great stay with fair oricing
Stayed 1 night in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Mar 2025

8/10 Good

Taneesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a little bit outdated but was still very clean and nice.
Stayed 1 night in Mar 2025