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River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

1 bedroom, premium bedding, in-room safe, desk
Front of property
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock
Indoor pool
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪2 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

8.6 out of 10
Excellent
(311 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | 1 bedroom, premium bedding, in-room safe, desk

1 Bedroom Marina View Suite (Casino Tower)

8.4 out of 10
Very good
(129 reviews)
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | 1 bedroom, premium bedding, in-room safe, desk

1 King Bed (Hotel Tower- Sky Bridge to Casino)

9.0 out of 10
Wonderful
(347 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | 1 bedroom, premium bedding, in-room safe, desk

1 Bedroom Suite (Casino Tower)

8.6 out of 10
Excellent
(220 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

River Rock Casino Resort

4-star Richmond resort, connected to a rail/subway station in Richmond City Centre
This smoke-free resort features 5 restaurants, a marina, and a full-service spa. Additionally, a casino, an indoor pool, and a fitness center are onsite. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, River Rock Casino Resort features a marina and a waterslide. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

This luxury resort also offers a casino, an indoor pool, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

River Rock Casino Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4702 out of 9254 reviews
Rating 8 - Good. 2449 out of 9254 reviews
Rating 6 - Okay. 1185 out of 9254 reviews
Rating 4 - Poor. 542 out of 9254 reviews
Rating 2 - Terrible. 376 out of 9254 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too busy
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location on Skytrain route.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Bailee

Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Friendly staff, nice environment, great food options.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Will be coming back.
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated right on Vancouver’s transit system makes this an ideal venue for us. Staff were all terrific - especially those at the Gordon Ramsay restaurant. Were were upgraded, which was a nice surprise, but ended up across from a noisy bunch. Not really the hotel’s fault, but quiet hours should be respected/enforced. Only other complaint would be that one of two elevators to our room was out of service and when asked about using the stairwell, marked “emergency only”, we were advised against this. Stairs should always be an option for those guests willing and capable.
Stayed 1 night in Apr 2025

8/10 Good

Diana

Liked: Staff & service
Very convenient location to catch transit to downtown Vancouver.
Stayed 2 nights in Apr 2025

6/10 Okay

Shannon

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

KARTHIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Chelsey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Black mold was all over our shower and in drain, needed to change rooms. On doing so new room was clean however the bathroom plugs did not work. Bedside plugs also did not work. Rooms are old and need an update. Manager wasn't able to do anything beside waive resort fees. Pretty disappointed for the inconvenience. When calling front desk no one would pick up. The pool and slide were nice at this resort.
Stayed 2 nights in Apr 2025

4/10 Poor

MARK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room phone didn’t work, met others that had the same problem…
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an opportunity for some extra fun when going to or from the airport
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sothear

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was uncomfortable but everything else was great!
Stayed 2 nights in Apr 2025

4/10 Poor

Bo Bae

Traveled with family
Disliked: Staff & service, property conditions & facilities
The rooms were not properly cleaned. There were broken parts in the room, such as the cabinet door also the conditioner and shampoo was not filled, and the drainage in the bathroom was not working.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious cleanziness and convienent. Staff were very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Declan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond Cole

Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Mar 2025

2/10 Terrible

John, Ashcroft

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was okay. The room was well aged. We were upgraded to a suit but it was a handicap room and when taking a shower it was a hand held shower head that didnt reach your head the chrome was peeling. No plug outlets by the bed to charge phone. The casino alot of people complaining no winning and frustrated. Food in the hallway left on the floor in common area.
Stayed 1 night in Apr 2025

10/10 Excellent

William M

Traveled with family
Stayed 1 night in Dec 2024