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River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
5 restaurants, breakfast served
Interior entrance
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪5 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Marina View Suite (Casino Tower)

  • 527 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, soundproofing

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Suite (Casino Tower)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

River Rock Casino Resort

4-star Richmond resort, connected to a rail/subway station in Richmond City Centre
This smoke-free resort features 5 restaurants, a marina, and a full-service spa. Additionally, a casino, an indoor pool, and a fitness center are onsite. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, River Rock Casino Resort features a marina and a waterslide. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 13003 square feet (1208 square meters) include a conference center. This luxury resort also offers a casino, an indoor pool, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

River Rock Casino Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center (13,003 square feet of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4482 out of 8969 reviews
Rating 8 - Good. 2397 out of 8969 reviews
Rating 6 - Okay. 1163 out of 8969 reviews
Rating 4 - Poor. 551 out of 8969 reviews
Rating 2 - Terrible. 376 out of 8969 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

8/10 Good

Anna Kristine

It's okay to stay here but the room was very dusty and noisy when your room is beside the train station.
Stayed 2 nights in Feb 2025

10/10 Excellent

mingchu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded 😁check in lady was very nice. Had a great night in the casino, everyone was so helpful and pleasant!!
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Taras

Stayed 1 night in Feb 2025

10/10 Excellent

Chase

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

A great spot to stay in. Very close to the Canada Line which opens lots of access to shopping etc
Stayed 1 night in Feb 2025

10/10 Excellent

Chellan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Nice amenities and rooms. Location is great. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was very cold. We stayed with my sister who was there the night before and said it was cold then. We were told maintenence had turned up the heat but it was not enjoyable to be in the pool and on the slide. Also, there were limited towels and nothing replenished after requesting more towels at the pool. No robes in our room either, needed to request prior to going to the spa.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly clean
Stayed 1 night in Feb 2025

2/10 Terrible

Sam

Stayed 1 night in Feb 2025

10/10 Excellent

Myla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasurable experience staying here. We would love to come back next time we’re in vancouver
Stayed 1 night in Feb 2025

8/10 Good

Shelly A

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Eleuterio

Liked: Staff & service
Disliked: Cleanliness

Used to be good

We’ve been going to this hotel for years. Before our recent trip, I would give this place a 5 stars, but things have changed and not changed. You used to be able to request foe a microwave in the room for no charge but now they want 25 dollars per day. The rooms have not been updated. I am giving this Hotel resort a generous 3 stars because I am still holding on to what it used to be. Also they charge 2% for credit card transaction fees which wasn’t a thing before. This visit will probably be our last. The staffs are amazing though, very attentive and nice.
Stayed 3 nights in Feb 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok , not the cleanest room, black mole in bath room. Not cleaned good for a while
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to place when travelling out of YVR
Stayed 1 night in Feb 2025

4/10 Poor

Lei

Disliked: Staff & service, property conditions & facilities
My bed mattress is so soft and went to the front desk to ask a replacement. I was waiting and waiting and they did not help me at all. I shared bed with my sibling all the nights
Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect pre flight accommodation
Stayed 1 night in Feb 2025

8/10 Good

Renata

Stayed 1 night in Feb 2025

10/10 Excellent

Wayne, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and self-contained and had everything you needed inside. The hotel outside is partially industrial, partially Warehouse and you do have to walk a ways to get to anything other than a 7-Eleven or Costco. That aside we will stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

Jennie

Stayed 1 night in Feb 2025

8/10 Good

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
noice
Stayed 1 night in Feb 2025