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Overview of Pinnacle Hotel Harbourfront

Photo gallery

Terrace/Patio
Indoor pool
Terrace/Patio
Terrace/Patio
View from Room

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationRobson Street8 min walk
    Popular LocationCanada Place9 min walk
    Popular LocationVancouver Convention Centre9 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive

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About this area

Vancouver

Located near the beach, Pinnacle Hotel Harbourfront is in Vancouver's Coal Harbour neighborhood, an area with good shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's activities can be experienced at Vancouver Waterfront and Port of Vancouver. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Robson Street - 8 min walk
  • Canada Place - 9 min walk
  • Vancouver Convention Centre - 9 min walk
  • St. Paul's Hospital - 16 min walk
  • Stanley Park - 1 min drive

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 10 min walk
  • AirportVancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • P2b bistro and bar – Bistro with a bar. Serves breakfast, lunch, and dinner.

About this property

Pinnacle Hotel Harbourfront

Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. All 442 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like sitting areas and refrigerators. Guests will also find room service, premium bedding, and coffee makers.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CAD 29 per night
  • Valet parking: CAD 35 per night
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: CAD 14-31 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (24004 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 31 per person (approximately)
  • Self parking fee: CAD 29 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
4.2
Very Good
5 - Excellent
1,199
4 - Good
906
3 - Okay
278
2 - Poor
128
1 - Terrible
60

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, we had an amazing view of harbour. Friendly staff. Easy going ... felt so much like vacation.
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice hotel in Coal harbor
Very nice hotel and location very close to Canada place, Olympic torch and the harbor. About 30 minutes walk to Stanley park along the beautiful promenade. Shuttle to Capilano bridge is also nearby. Also the Cactus club cafe is nearby and is very recommended. The hotel is not super luxury, but kept well maintained and tidy. The room depends on your choice. We stayed on 12th floor in the King suite and the view from the room is stunning (North Vancouver, Stanley park and the harbor itself) The room is clean, spacious enough and had a balcony, so you can enjoy the fresh air and the view. The check-in and checkout was a breeze. The people on reception are very polite and professional. We did not have time to try the restaurant on the terrace, but other people recommended it. Bottom line - recommended if you want to stay in the nice area in the not chic, but nice hotel.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Good but not great.
The visit was very good considering the time we went. The restaurant was terrible and overcooked our food several times. Overcooked dinner and breakfasts. The evening hostess was sweet and friendly, the morning one seemed like maybe she was having a terrible day, every morning. The beds are pretty hard and the pillows are squished and uncomfortable, there were also stains on the curtains that looked a little like blood or something else brown.
Stayed 3 nights in Aug 2020

4/5 Good

Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The check in was pretty fast.
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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