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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Sports facility
Lobby sitting area
Meeting facility

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.4 out of 10
Exceptional
(74 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(23 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(61 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room, 2 Double Beds, Patio | Premium bedding, in-room safe, desk, laptop workspace

Pinnacle Hotel Harbourfront

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (7001)
$470 nightly
The price was $522
The price is $470 total
includes taxes & fees
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1389 out of 1857 reviews
Rating 8 - Good. 325 out of 1857 reviews
Rating 6 - Okay. 91 out of 1857 reviews
Rating 4 - Poor. 20 out of 1857 reviews
Rating 2 - Terrible. 32 out of 1857 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to restaurants and public transport. Staff were very helpful and friendly. Beds were clean and comfortable. We would definitely stay at the Pinnacle again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to downtown Vancouver (sea bus) and a quick walk to Lions Gate Hospital.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
There was a food mall, walking distance, near with lots of heathy options which is fantastic.
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, room overlooking harbour. Very clean and spacious room. Lounge downstairs serves a great breakfast. Staff were exceptional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah Mae

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked parking included in pricing.
Stayed 2 nights in Apr 2025

10/10 Excellent

alyssa jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ma. Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
North Vancouver is a really good place to stay better than staying in downtown itself. It's a breath of fre
Stayed 1 night in Apr 2025

10/10 Excellent

Kaori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Lots of dining options within a couple of block radius. We also loved that we could step out of the lobby and be on the ice rink at The Shipyards in less than 30 seconds. The room was comfortable, quiet and the bathroom had a nice soaking tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ALI, hillsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Teri

Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Stayed 4 nights in Apr 2025

10/10 Excellent

Jarrod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and a wonderful area to explore. We loved staying at the Pinnacle and would go again in a heart beat. The pool was huge and my kids had a wonderful time at the waterfront.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharareh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, clean good location close to artigiano Cafe.
Stayed 1 night in Apr 2025

10/10 Excellent

Jitender

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

8/10 Good

lisa

Traveled with partner
Liked: Amenities
We’ve stayed here many years. The head of house keeping was very nice and always checked if we needed anything when we saw her in the hallway in the morning. We did get a parking ticket even though we had paid for parking through the hotel but they say they e taken care of it. When checking out had to check our bill(it was fine) because he didn’t say anything just handed a copy of the receipt. Thought it was weird not to tell us our total before putting it through. It’s always a great place to stay but always recommend 6th floor or higher as you hear the noise from the pool/gym/and ballroom other wise. So close to great restaurants and places to just sit and people watch in the sunshine. Always lots of parking spaces. Rooms are spacious and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Stayed 1 night in Apr 2025

6/10 Okay

Shelly

Traveled with partner
Liked: Amenities
The hotel is just lovely.. top marks . Was told that there is no room service because they were short staffed. $ 300 for room and parking and no room service is just bad. We were so looking forward to being pampered after a huge house move. Come on you guys… you just have to do better!
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Clean while taking care of great service.. I have a meeting around the corner my flight back to United States until 11pm. They ket me cone back in the afternoon and use the gym
Stayed 1 night in Apr 2025