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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Beach/ocean view
Lobby sitting area
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪13 min drive‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Water view

Pinnacle Hotel Harbourfront

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (6348)
The price is $187
per night
$226 total
includes taxes & fees
Apr 18 - Apr 19
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1273 out of 1709 reviews
Rating 8 - Good. 305 out of 1709 reviews
Rating 6 - Okay. 85 out of 1709 reviews
Rating 4 - Poor. 15 out of 1709 reviews
Rating 2 - Terrible. 31 out of 1709 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Stayed 1 night in Jan 2025

8/10 Good

Babu, fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brande

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing team and beautiful location. Room was very comfortable for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family staycation
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Krishan

Liked: Cleanliness
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve/Anniversary
This is our go to hotel for the North Shore when the price is reasonable. Sometimes it’s better to get an AirBnB when the price is high. Wonderful and friendly staff. Always clean. The rooms are very comfortable too.
Stayed 1 night in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel in a great area! Biggest perks: - Phenomenal harbor view - Friendly, professional & prompt staff - Wonderful area, everything is in walking distance - Large rooms, comfortable beds - Underground parking - Pool/hot tub - Warm, cozy in room decor - A totally reasonable price tag Biggest complaints: - Room service - despite listing it as an amenity, they no longer offer it. Granted the restaurant is in the hotel, you have to go down and pick it up. - In room menu - out of date. The restaurant was no longer serving half the listed items. - Water pressure - very poor and inconsistent. - Parking price - $29 a day is pretty steep when you're staying multiple nights All things considered, I'd rate it a solid 4.3/5. Would definitely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room at the end of the hall on the east side. We found it loud in the morning with the garbage trucks, other than that it was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Mitch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Dec 2024

10/10 Excellent

zhanxing

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean, convince.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

8/10 Good

Gordon, Foothills

Liked: Property conditions & facilities
Great location at the Quay. Lots of dining in the area. A little noisy if room facing north Staff were great. We will use again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catharine, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew, North Vancouver

Stayed 1 night in Dec 2024

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at Lonsdale Quay in North Vancouver. Easy SeaBus travel to downtown Vancouver. Beautiful views of the harbour/city. Didn't rate "excellent" for a few reasons - door lock was faulty, hair dryer was faulty, TV was small with no app connectivity. A well appointed, quiet room.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great mini-vacation during Christmas week. Nice property, wonderful location.
Stayed 2 nights in Dec 2024

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location as the Sea bus is minutes away from downtown Vancouver. Shopping, Restaurants are surrounding Hotel. Excellent views across to Vancouver. We stayed here a few times and have enjoyed each visit
Stayed 2 nights in Dec 2024

10/10 Excellent

Marat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for families. Cute shops in walking distance. Friendly staff. The location was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Su-Hyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel pool is big and nice and a room is a good condition too. Ice skating and good restaurants are near by.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel except need to pay for parking
Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024