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Lonsdale Quay Hotel

4.0 star property

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Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Lonsdale Quay Seabus Terminal
    ‪2 min walk‬
  • Vancouver Waterfront
    ‪14 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 320 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

North Vancouver hotel connected to a shopping center, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Lonsdale Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,798 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 823 out of 1670 reviews
Rating 8 - Good. 492 out of 1670 reviews
Rating 6 - Okay. 204 out of 1670 reviews
Rating 4 - Poor. 85 out of 1670 reviews
Rating 2 - Terrible. 66 out of 1670 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay here when on the north shore. Greet location.
Stayed 2 nights in Oct 2024

8/10 Good

Lia, Parksville

Stayed 1 night in Oct 2024

10/10 Excellent

Amy, Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places to stay in Vancouver. So convenient to downtown with just a hop on the Seabus. Great staff & always a warm welcome at the reception desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Eva

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Melonie, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel waa great, bed was comfortable and loved the view but the furniture was very uncomfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean view.
Stayed 2 nights in Nov 2024

6/10 Okay

Shaun

Disliked: Staff & service
Incredible location. Unfortunately you are only paying for that.
Stayed 1 night in Nov 2024

6/10 Okay

Brenda Norrie

Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk agent was difficult to deal with
Stayed 1 night in Nov 2024

10/10 Excellent

Jayda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is outdated and the mattresses were very uncomfortable. Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Farzad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Wish it had more amenities.
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Great location and very clesn
Stayed 4 nights in Nov 2024

2/10 Terrible

foad

Stayed 2 nights in Oct 2024

2/10 Terrible

Jesse

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2024

10/10 Excellent

HOSSEIN

Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing right now
Stayed 1 night in Nov 2024

6/10 Okay

Raha

Stayed 1 night in Oct 2024

6/10 Okay

Marti

Traveled with partner
Liked: Cleanliness, staff & service
What i didnt like was i expected a patio or outdoor balcony as noted in details of room selection. What we got basically was a large window that opened. And the details of where to park for hotel and how to get to hotel were very pourly marked. There was one small sign of opposite end of Lonsdale quay, we ended up having to ask.i expected more.
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, stayed here last year and again this year
Stayed 1 night in Nov 2024

10/10 Excellent

M.T.

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay but parking was ridiculos. We paid for two days but had to return the rental car. We picked up our car which had a different plate thought we could get our parking honored. Parking staff informed us that we had to repay because it was a different car. We will be disputing the additional charge. Other than that the Lonsdale Quay staff as well as the hotel were Amazing!
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 1 night in Oct 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024