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Lonsdale Quay Hotel

4.0 star property

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Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Terrace/patio
Interior
Children's play area - outdoor
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 320 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

North Vancouver hotel connected to a shopping center, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Lonsdale Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,798 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 867 out of 1748 reviews
Rating 8 - Good. 513 out of 1748 reviews
Rating 6 - Okay. 214 out of 1748 reviews
Rating 4 - Poor. 85 out of 1748 reviews
Rating 2 - Terrible. 69 out of 1748 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled nice. Comfortable bed and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the Quay. The market was awesome. The walking paths along the pier were fantastic. Every person we met was friendly. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came down for a angiogram and the hotels in Vancouver were very expensive. I remembered the Lonsdale Quay and realized it was really close to St. Paul's hospital and to the airport for my return trip home. Thanks for letting me stay there at a more reasonable price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

MILIND

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a reaaly nice and comfortable stay. This place has lot of dining options within the building and nearby. Stepscaway from Seabus terminal to travel to downtown Vancouver.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Ui Heang

Liked: Staff & service
Great view, but they seem to forget to double check the room condition before giving it out. Comfy bed, but old furniture. Old bathroom that reminds the 90's. Definitely not a 4-star and not an executive level room. You get what you pay for, especially when it was much cheaper than all other hotels in the area. If one's busy or staying for a night, this one could work. But I would probably not recommend this hotel to a guest of mine. There is a risk that they leave a used soap in the bathroom that had hair on it... But the manager at the front knew to apologize and I know that I didn't complain which did not give them a chance to fix the situation. Which is sufficiently a reason to never recommend this hotel to an important guest, can't risk it.
Stayed 1 night in Jan 2025

6/10 Okay

Elaine

Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Liked: Staff & service
Disliked: Property conditions & facilities
The hallways were filthy. There were four of us in the room. I emailed and talked to two staff members requesting four towels and glasses. Never received. Our daughters pick up was broken into in the underground hotel parking. $300 deductible for insurance not offered. On the other hand the front desk staff were awesome by all accounts. Parking for our pick up was 3 city blocks away as we have a bigger truck and had to move it by 6:00 in the morning. Needless to say we left.
Stayed 1 night in Dec 2024

10/10 Excellent

D.

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stat!
Great stay right above the market in North Vancouver. Only downside was bathroom was missing a shower curtain and we weren’t brought one. Otherwise a fantastic stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Heliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Spent the night for a concert. Loved how close to everything the location was, yet far enough away to enjoy a quiet night.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in N. Vancouver
Delightful hotel just a minute from N Vancouver SeaBus terminal and right next to Lonsdale Market. Great location for walking around, lots of restaurants, bars, galleries, etc
Stayed 1 night in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quay is perfectly located for a walkable Vancouver stay. Close to great variety of restaurant up Lonsdale, any shop or entertainment you could need, the best part of any stay here is the wonderful staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Jane

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view room
Stayed 1 night in Dec 2024

10/10 Excellent

Aiden

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is placed directly on top of a food court with exceptional options and eclectic shops. It is but a 4-5 minute walk to the shipyards and less to walk to the seabus. The room was exceptionally clean, but it is not new or in any way exciting. However, its cleanliness is a standout. The staff at check in were very helpful and kind. Parking is located in public paid parking under the hotel. Overall, I would recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Krassimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

8/10 Good

Afroz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went there for thanks giving long weekend. We received noise complaints as our 1 year old wanted us to carry him all the time which was hard. It was very convenient go explore around as there were lots of dining options in the mall down stairs. When we went there there was Christmas market and ice skating options as well. As my little one was bit noisy I took him down stairs in the shopping mall where there was play area for little ones. The parking was bit expensive and hard to come in as there was only one way to come in. The rooms were ok size but we got the harbor view that was nice.
Stayed 2 nights in Nov 2024

8/10 Good

Roderick, Sechelt

Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Stayed 1 night in Dec 2024

10/10 Excellent

Bogdan

Stayed 1 night in Dec 2024