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Inn at the Quay

4.0 star property
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Minibar, desk, iron/ironing board, free WiFi
Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi
Exterior
Fitness facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Gym
  • Bar
$232
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(33 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(33 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 62 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 17 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice area to stay
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shauna

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was nice, clean & appealing. Great location close to restaurants, transportation, shopping. No safe in room was dissapointing and there was no fresh brewed coffed on site and the restaurant does not open until 9am. *there a coffee machine in the suite but it is located in the bathroom which is unappealing.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon, Leduc

Cool location
Stayed 2 nights in May 2025

10/10 Excellent

Adyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to be immersed in New Westminster. Facilities are great - service strong.
Stayed 3 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jimmy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff at the reception was this older lady that looked extremly stressed and irritable when I was in the process of signing in and had to take a important phone call. My other party of 2 volunteered to check in while she waited, but was rudely told that she cannot do that and has to wait to till she checks me in. Found that to be extremely unfriendly for some in the hospitality business Other staff members were friendly though
Stayed 2 nights in May 2025

10/10 Excellent

JOANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and view
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Nice spot on the mighty Fraser River

Everything is handy. Metro is very convenient making it easy for events in Vancouver. Lots of restaurants close by
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved the view. Staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Westminster Gem

Stayed here a number of times in the past year and always consistently good. Love the views, location and nearby restaurants and shopping.
Stayed 1 night in May 2025

10/10 Excellent

Ludvica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was there overnight. It was the perfect location for my event. The Boardwalk is beautiful. The staff were fine. I had no issues. It was clean, simple and a great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
Great location to amenities.
Stayed 2 nights in May 2025

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

6/10 Okay

Ami

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

lora j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location staff was so nice
Stayed 1 night in Mar 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness
The staff at the front desk are mediocre with one lady bordering on rude. Not a great first impression. Accommodations are showing aging. Restaurant and staff there are fantastic.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristin

Stayed 1 night in Apr 2025

10/10 Excellent

AI XIAN

Stayed 1 night in Apr 2025

10/10 Excellent

David, Winlock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm in the New Westminister area approximately every 6 months. This is the only hotel I'll stay at. Dining, shopping, and beautiful accommodations. But the best part is the staff. Friendly, welcoming and professional. A deal for your dollar. I highly recommend the Inn at the Quay.
Stayed 3 nights in Apr 2025

8/10 Good

Lorna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed at the Inn at the Quay several times, and I like where it's located along the Fraser River. The Hotel is quiet, and I enjoy walking along the scenic boardwalk. Thank you.
Stayed 1 night in Apr 2025