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Hotel at the Waldorf

2.0 star property

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December 2024
January 2025

Photo gallery for Hotel at the Waldorf

Nightclub
Exterior detail
Exterior
Lobby
Standard Double Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
1489 Hastings St E, Vancouver, BC, V5L1S4
  • Port of Vancouver
    5 min walk
  • Rogers Arena
    4 min drive
  • Pacific Coliseum
    4 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Youth Traveler Room (Weekend Noise Impacted Room)

In-room safe, iron/ironing board, free WiFi, bed sheets

Youth Traveler Room (Weekend Noise Impacted Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bed with Murphy Bed

King Bed with Murphy Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

King Bed with Murphy Bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

About this property

Hotel at the Waldorf

Hotel in East Vancouver
Along with a restaurant, this smoke-free hotel has a nightclub and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a library are onsite.
Hotel at the Waldorf offers 30 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. This Vancouver hotel also offers a nightclub, a library, and multilingual staff. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel at the Waldorf is a smoke-free property.

Howe Sound Brewing - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Tiki Bar - Onsite bar. Open select days.
Tabu - Onsite bar. Open select days.
Hideway - Onsite bar. Open daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Hideway
  • Howe Sound Brewing
  • Tabu
  • The Tiki Bar

Things to do

  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Library
  • Nightclub

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet (varies based on length of stay), plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Waldorf Vancouver
Waldorf Vancouver
Hotel at the Waldorf Hotel
Hotel at the Waldorf Vancouver
Hotel at the Waldorf Hotel Vancouver

Hotel at the Waldorf Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 273 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 209 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 129 out of 1001 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Miriam Esguerra

Traveled with family
Disliked: Property conditions & facilities
No tel in the room. TV not working.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharn

Liked: Cleanliness, staff & service, property conditions & facilities
I booked one room , the experience was so great, highly recommend this place.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute hotel. Kinda sketch area but not their fault. Everything is super close by.
Stayed 1 night in Sep 2024

6/10 Okay

Jon

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay at the Waldorf was an interesting one… Our room was clean and the staff was very nice and helpful but it is just in a very bad part of the city and definitely an older building. I wish someone in the reviews I read beforehand would have mentioned that it is less than a kilometre down the street from the notorious East Hastings “Tent City.” (If you don’t know, look it up.) Aside from the constant sirens and car alarms, it was somewhere to sleep for the night but not somewhere I’d recommend unfortunately.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Liked: Staff & service
Decent for that area. Very nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Stayed 1 night in Sep 2024

10/10 Excellent

Crystle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the actual hotel is wonderful and has a lot of character. the staff are extremely friendly and polite. the area isn’t the absolute safest - but we didn’t have any issues. and that’s not the hotels fault. just a few noisy people on the sidewalk sometimes. but the security for the hotel is great and makes you feel secure. overall it was a wonderful stay and we would book again if in the area!
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is fair for cost and location. Unfortunately the large homeless population near by keep you from walking the area we also probably why there is no money put into renovations. The homeless will soon be near. The one big plus is the restaurant next door. Great food
Stayed 1 night in Sep 2024

10/10 Excellent

Margie Leann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the clerk was very helpful. The restaurant inside the hotel was delicious with large portions.
Stayed 1 night in Sep 2024

8/10 Good

Cam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is awesome
Stayed 1 night in Sep 2024

8/10 Good

Christine

Stayed 2 nights in Sep 2024

4/10 Poor

Brenda, Severn

Traveled with family
Disliked: Amenities
Had to wait for a room,
Stayed 1 night in Sep 2024

6/10 Okay

BRAD, MILWAUKEE

Liked: Staff & service
The room we received was right above the bar where a very loud drag show was going on. When we asked for a different room, the desk said there were none available. We had to put in ear plugs to sleep! The hotel is also in a neighborhood where they said you don't want to walk around at night. Too many homeless people on drugs.
Stayed 1 night in Sep 2024

2/10 Terrible

Rod

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The good thing about this hotel is that they refunded our money. This hotel has no elevator and no rooms on the first floor. We couldn’t stay because of my sister’s disability. The area around the hotel was sketchy at best.
Stayed 1 night in Sep 2024

4/10 Poor

Kerry

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Deadbolt that barely closed. AC that beeped all night--even when off. No onme at the front--front door locked at 4pm. Staff eating while they 'checked' me in--could not explain how the damage deposit worked. Bathroom had dirt in the corners--legit dirt. Toilet paper roll was broken. Thin, non sealed windows (with no screens.) Loud. Loud. Loud. Sounded like you were in the street. At least it was close to the concert i went to and commercial drive. It was gross and felt half baked.
Stayed 1 night in Sep 2024

6/10 Okay

Barbara, Palm Coast

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Expedia description said it was 5 minutes from the Vancouver port and Canada Place. Not so. It was more like a 30 minute taxi ride--through one of the most disturbing downtrodden homeless areas I've seen. The front desk staff was nice and helpful, and we were lucky there was a restaurant and bar connected because we were afraid to leave the premises.
Stayed 1 night in Sep 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is generally not great. Coming from a smaller city, the price was pretty high for this standard of hotel. I won't have a lengthy review as I only spent one night. If you're on vacation and want luxury, this isn't for you (the bed wasn't that comfy). There was also a musty smell in the room and in the hotel in general. I had breakfast at the restaurant attached to the hotel (would not recommend - not particularly good for the price). That said, the staff seemed great and there are bus stops to and from the city centre right outside the property (so that might help with the fact that it is in a sketchy neighbourhood).
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, staff & service
The only good thing was the tiki pub. We were accosted by heroin addicts when we went outside. Very nearby was extreme skid row with homeless people everywhere that were very dangerous
Stayed 1 night in Sep 2024

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay stay
Stay was okay...you pay for what you get. Beware... there is a night club downstairs, on the weekends very noisy in room from 9pm -2am. No elevator, stairs only to the room. The room needed repairs. The bed was comfortable. The best part of the stay was the staff, very friendly and helpful!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Room was for my wife and me. Only had 1 towel, 1 wash cloth and 1 pod of coffee. Very small bathroom but very clean. Nothing special.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best location or rooms
Hotel was in a dirty area with lots of homeless around, but the people who worked there were very nice. Husband slipped on stairway carpet n fell on his shoulder. Bed was not attached to wall or headboard n seemed kind of small. Room n bathroom were also very small, with no other chairs in the room. The bed was uncomfortable to sit on to watch tv as it kept sliding out, but ok to sleep on. More pillows might have helped as well. We thought about going elsewhere, but toughed it out. Would stay someplace nicer next time, but again, the staff was very nice n helpful. They also kept the front door locked for safety, which was a wise idea. Kind of a shock n not what we expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Very clean and staff lovely
The staff were lovely. Our room was clean - lovely white bed linen and soft fluffy white towels. There was a coffee machine and AC, and free parking. We stayed mid week so no noise- there is a note in reception that it will be noisy on a Friday and Saturday night ( earplugs provided) . Staff advised us on safe areas to walk nearby
Stayed 1 night in Sep 2024