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Holiday Inn Express & Suites Surrey, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Surrey, an IHG Hotel

Lobby sitting area
Point of interest
Indoor pool
Exterior detail
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    19 min walk
  • Holland Park
    6 min drive
  • Central City Shopping Centre
    6 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    47 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Standard Room, 1 King Bed, Accessible (Access Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Exterior

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Hot Tub
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The price is $129
per night
$149 total
includes taxes & fees
Dec 14 - Dec 15
Sheraton Vancouver Guildford Hotel

About this property

Holiday Inn Express & Suites Surrey, an IHG Hotel

Hotel in Guildford
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Holiday Inn Express & Suites Surrey, an IHG Hotel offers 85 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Surrey, an IHG Hotel provides a spa tub, a sauna, and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2702 square feet (251 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Surrey, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1111 reviews" "
Rating 8 - Good. 374 out of 1111 reviews" "
Rating 6 - Okay. 69 out of 1111 reviews" "
Rating 4 - Poor. 24 out of 1111 reviews" "
Rating 2 - Terrible. 29 out of 1111 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeannette

Stayed 3 nights in Aug 2024

4/10 Poor

Keith

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Front desk was friendly, there was an powerful unpleasant sent in the room that appeared to be coming from the carpet. It remained even after staff put a spray sent in the corners and on the carpet.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use improving but over all a nice hotel.
I checking it took longer then it should have. I was woken up by house keeping the first morning . There was hair in the shower and hot tub. No recycling bin . No dishware or silverware in the tiny kitchen but it had a new bottle of dish soap. The bed was comfortable . The room was newer and big.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abu Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there with the family. Friendly and attentive staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to hotel
My husband and I enjoy the Holiday Inn Express. The rooms are comfortable, the bed is very nice, and the area is relatively safe. It’s our go to hotel when we visit the lower mainland.
Stayed 4 nights in Aug 2024

4/10 Poor

Ambasajer

Disliked: Staff & service
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Guanghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Aug 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tejay

Good stay, clean room
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and friendly staff. Although the bathtub has drainage issue, other than that it was a great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy, Abbotsford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly; close to many amenities and the early morning breakfast was delicious. King size bed was very comfortable. The pool was a little cool but the hot tub was hot. A great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean
Stayed 1 night in Aug 2024

8/10 Good

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 6 nights in Aug 2024

10/10 Excellent

Tekle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 2 days was good and safe the only thing first night around 2am louder music and shouting
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Vijendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Aug 2024

8/10 Good

Thomas, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a continuous fan option to block out the other noises from guests
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Liked: Amenities, property conditions & facilities
Guest receptionist was nice that night when we arrived
Stayed 1 night in Aug 2024

10/10 Excellent

Maritess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights with family. Beds were comfy, rooms were clean, breakfast included. There is a small pool, hot tub and gym available in the basement. Definitely will stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

manor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, comfortable. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food A1, cleanliness A1, staff A1
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pancake machine, the pool, and the hot tub. Also, everyone that worked there was very helpful.
Stayed 2 nights in Jul 2024