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Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Exterior
Point of interest
Indoor pool, sun loungers
Indoor spa tub
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping

Explore the area

Map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Riverport Sports and Entertainment Complex
    ‪5 min walk‬
  • Richmond Night Market
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪20 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, in-room safe, desk, soundproofing

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  • Pool
  • Hot Tub
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The price is $134
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$174 total
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Richmond hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Riverport Richmond by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1204 square feet (112 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff.

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (25 inch wide door)
  • Handrails in stairways (26 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1045 out of 1901 reviews
Rating 8 - Good. 503 out of 1901 reviews
Rating 6 - Okay. 179 out of 1901 reviews
Rating 4 - Poor. 81 out of 1901 reviews
Rating 2 - Terrible. 93 out of 1901 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bo Bae

Stayed 1 night in Dec 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Monirul, Victoria

Stayed 2 nights in Dec 2024

2/10 Terrible

FARVINNISA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience during my stay at the Holiday Inn Riverport Richmond BC. Firstly, I missed the first night of my reservation due to last-minute ferry cancellations (I was traveling from Vancouver Island). I had contacted the hotel via Expedia to explain the situation, but I received no response. When I arrived for the second night, the front desk staff refused to check me in, claiming my entire reservation had been canceled due to the no-show policy. I tried explaining and even showed proof of my message to Expedia, but the staff refused to help. A lady manager then came out and was extremely rude, saying things like, “It’s not our fault if you missed the ferry,” and laughing when my spouse mentioned filing a credit card dispute, saying, “You’re not going to win.” Thankfully, after the lady manager walked away, an assistant manager stepped in and deescalated the situation. Unfortunately, the poor experience didn’t end there:     1.    The TV in the room was completely unusable (no channels and no internet connection).     2.    The bathroom exhaust fan didn’t work, which caused a persistent foul odor.     3.    At around 10:00 AM on the check out day, a housekeeper entered our room without knocking or announcing herself first. It was 10am, not 11am. We still had an hour to check out. What’s the rush and why didn’t knock first? This experience fell far short of the standards I expected from Holiday Inn.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taranveer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around and very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Connie

Stayed 1 night in Dec 2024

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Traveled with family
Liked: Property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Dariusz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Property conditions & facilities
Lots to do in the area with kids. Breakfast is good. Didn’t have a room ready at check in and when they rushed to get us in the dishwasher was still running and were short towels.
Stayed 1 night in Dec 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Reza

Stayed 1 night in Dec 2024

6/10 Okay

Penelope

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for hockey right next to ice centre . Lots of amenities within walking distance . Good breakfast . Comfortable rooms and friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Kyla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the exploring we were doing.
Stayed 2 nights in Dec 2024

8/10 Good

Irshaad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the full week my wife and I was there. Our first time using expedia and it was a great experience (will use again). The hotel room 402 had finicky lighting in the hallway but other than that everything was decent as well as the breakfast and other amenities.
Stayed 6 nights in Dec 2024

6/10 Okay

Angela, Richmond

Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here for the Christmas Holidays and I am never disappointed!
Stayed 2 nights in Dec 2024