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Hilton Vancouver Metrotown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Vancouver Metrotown

Exterior
Lobby
View from room
Hypo-allergenic bedding, down comforters, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Crystal Mall
    1 min walk
  • Metropolis at Metrotown
    4 min walk
  • Central Park
    11 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    29 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Bathroom | Designer toiletries, hair dryer, towels

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Executive Level

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Shower)

Room, 1 King Bed (Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Business Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Business Lounge Access

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Delta Hotels by Marriott Burnaby Conference Centre

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1008)
The price is $643
per night
$746 total
includes taxes & fees
Dec 7 - Dec 8
Delta Hotels by Marriott Burnaby Conference Centre

About this property

Hilton Vancouver Metrotown

4-star hotel in Metrotown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hilton Vancouver Metrotown provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15425 square feet (1433 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Vancouver Metrotown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 21 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 32 for adults and CAD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,425 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 32 for adults and CAD 16 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 21.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Minor maintenance issues.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Stay close to family as we were babysitting. We brought them back for a swim and the kids loved the pool. Very walkable with lots of restaurants and shopping outside the door.
Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough EV charging parking spot. Single destination charger for Tesla and 2 normal electrical outlet for home charging adapters. That is unacceptable for $300 stay per night hotel. The pool is extremely small given how big the hotel size. Everything else was good especially the breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 3 nights in Aug 2024

10/10 Excellent

MICHELLE GAYLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were all so kind. They went above and beyond to ensure we were pleasant with our stay. It’s close to a lot of restaurants and the metro mall is just 5 minutes away if you walk. I would stay here again in the future! Thank you Hilton staff 😊
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rough check-in experience, ac fan was loud
During check-in, the staff mistakenly thought I had not prepaid for my room. Attempting to provide a deposit, the credit card machine declined my payment. I asked a friend to drive over to use his card, and it was declined as well. The staff then concluded the machine wasn't working and manually completed the transaction. On hot days, the ac fan needed to be on the highest setting, which was annoyingly loud. I expected a better experience for what I paid.
Stayed 2 nights in Aug 2024

6/10 Okay

Yeying

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
For this price, we would expect better conditions
Stayed 1 night in Aug 2024

2/10 Terrible

Maggie Man-Kei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff wasn't friendly, then one of the elevators wasn't working for days, had to go up and down the stairs, it was only on the last day of our stay that it was fixed. The room was dirty, stuff on the floor, chips on the chair. We opted to get housekeeping for just one day and when we returned to the room around 5pm, they just started cleaning. The only good thing was the location of the hotel, very convenient but otherwise I wouldn't choose it again.
Stayed 1 night in Aug 2024

6/10 Okay

Neelam

Location was good. Property needs some mai ntenance. Was overall clean but noticed some areas such as coffee station in the room that wasn't cleaned properly and carpets. Bathroom cupboards were run down with wear and tear. Parking fees for the location was very high.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
everything is of no surprise for customer, live up to Hilton reputation
Stayed 5 nights in Aug 2024

10/10 Excellent

Shaobo

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent checking-in experience.
Stayed 4 nights in Jul 2024

4/10 Poor

Debmalya, Bothell

Traveled with family
Disliked: Staff & service
I booked a double room. But they have a king saying Expedia put king room in reservation.
Stayed 1 night in Aug 2024

10/10 Excellent

Micheal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay here again.
Stayed 4 nights in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve Ha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family with many options to go eat.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jul 2024

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s ok
Stayed 1 night in Jul 2024

8/10 Good

John Chi Sang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sky train station.
Stayed 5 nights in Jul 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
We had stayed at this hotel 7 years ago and really liked it so thought we would try it again. This time it seemed really bare-bones to us. It is a great location - easy to reach Metrotown and the Skytrain.
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE LUIS

Traveled with family
Liked: Property conditions & facilities
The parking is not included in the price of the hotel. For overnight I had to pay $21.00 extra.
Stayed 1 night in Jul 2024

10/10 Excellent

Fanny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location- less crowds
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel itself is pretty straight forward. It's right across from the Crystal Mall and many, many Asian restaurants. There aren't a ton of 3-star options in Metrotown, so this is probably the best you will find in the area. The rooms are a tiny bit older, but not super dated, yet. The AC was not working properly, and the toilet was flushing very slowly. Other than that, the beds were comfortable and rooms were spacious.
Stayed 1 night in Jul 2024