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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Property amenity
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Business center
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Executive Hotel Vancouver Airport

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2942)
The price is $183
per night
$214 total
includes taxes & fees
Mar 3 - Mar 4
Executive Hotel Vancouver Airport

About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel in Richmond City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 4521 square feet (420 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1018 out of 2330 reviews
Rating 8 - Good. 669 out of 2330 reviews
Rating 6 - Okay. 349 out of 2330 reviews
Rating 4 - Poor. 151 out of 2330 reviews
Rating 2 - Terrible. 143 out of 2330 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

IamMay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Traveled with group
Liked: Staff & service
Lock of shower Gel and conditioner, Even for Bubble bath , Looking for water and we need to purchase. But the staff was so friendly and easy to book, I booked last minutes and they process it easy but it costly than to normal rate
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! Great value for the money. The room was nicely updated and the bed was super comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, I will stay here again if I visit Vancouver again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
It just felt a little sketchy. The bathroom could have been a lot cleaner. I even found someone’s nose ring on the side of the sink- yuk. Not sure if book this hotel again based on the overall feel for the price.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Traveled with group
This was decent - the other hotel guests around us were very noisy, but the hotel was fine. Simple accommodations, convenient with the airport shuttle. Good location for a layover in Vancouver area because it's close to lots of restaurants and shops.
Stayed 1 night in Nov 2024

6/10 Okay

Aiden

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
My mattress was a bit soft for me, there were lots of dust underneath the bed, and the front desk wasn't very friendly. My room and bathroom were spacious, and I like in-house kettle, microwave, and coffee maker. Overall, this hotel location was really good to dine-out at: lots of restaurants in the area.
Stayed 4 nights in Oct 2024

8/10 Good

diksha

Stayed 3 nights in Oct 2024

10/10 Excellent

Dr Katerina

Stayed 1 night in Oct 2024

8/10 Good

Ethan

Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities, room comfort
Terrible area. Not safe.
Stayed 1 night in Sep 2024

8/10 Good

Lingyu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Enjoyed our stay, checkin was fast and friendly. Room was clean and beds very comfortable. Shuttle service on time and great driver. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean. The location is very convenient to a shopping mall. Most staff are nice. Some not. Since I came here first time and use shuttle service first time. I am not familiar their shuttle shedule from and to airport. The shuttle pick guests every 30 mininets from airport, but need to book time to pick guest from hotel. One front dest lady didn't have patient to explain to me.
Stayed 1 night in Oct 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Good price!
Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a couple of nights before heading over to Whistler. Great for the free shuttle which I used to get my bus to Whistler and the metro was a 5 min walk to get to downtown which was easy. Staff were really friendly and helpful. Room was clean and comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

Sid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was likely a gem in its day. The furniture in the lobby was torn and stained . You can hear the people in be room next to you talking or children crying. Foot’s steps of guest above you hallway noi The cleaning in the rooms is in need of proper training, Mold in the shower, walls were dirty furniture is dated. In need of upgrades. Definitely a two star property.
Stayed 1 night in Nov 2024

8/10 Good

Luningning

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Its easy access ,near airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Stayed 1 night in Nov 2024