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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Meeting facility
Lobby
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪3 min walk‬
  • CF Richmond Centre Mall
    ‪18 min walk‬
  • Richmond Night Market
    ‪2 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5-star hotel in Richmond City Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 4521 square feet (420 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1172 out of 2653 reviews
Rating 8 - Good. 762 out of 2653 reviews
Rating 6 - Okay. 394 out of 2653 reviews
Rating 4 - Poor. 163 out of 2653 reviews
Rating 2 - Terrible. 162 out of 2653 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

bruce

Traveled with partner
Liked: Amenities
Great staff, location
Stayed 1 night in Mar 2025

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value close to airport!

good value! nice hotel, next to mall with lots of amenities!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bradley, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Darryl

Liked: Staff & service, property conditions & facilities
Convenient for the airport flights out and in for overnight.
Stayed 1 night in Mar 2025

10/10 Excellent

Yunhao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with easy access to restaurants and airport. Good quality service as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Just needs updated
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Traveled with partner
Disliked: Amenities
Great service from the shuttle drivers. The front desk, while pleasant in nature, wouldn’t take cash for a chocolate bar (breaking a $20) so I couldn’t tip my driver when we left. This bothered me as I feel tipping is important. Property showing signs of wear, (scuff marks on the walls), the restaurant/bar (part of the reason we picked this hotel) was permanently closed. Strong perfume scents in the hallways. There was no fan in the bathroom. The bed was clean and comfortable enough and though I was exhausted from a long flight, I still didn’t sleep all that well. The continental breakfast was minimal at best. Fruit, muffin, yogurt. Weak coffee. Sorry. Will likely not return.
Stayed 1 night in Mar 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great work out (gym)facility. Free coffee and tea in lobby 24/7. Shuttle service is reliable. Sky train station 10 walk away. Great restaurants and food court across street.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yun

Stayed 1 night in Mar 2025

6/10 Okay

Kum Choy, Victoria

Convenience to shopping
Stayed 3 nights in Feb 2025

8/10 Good

Jeyesh

Stayed 1 night in Feb 2025

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, room amenities.
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Liked: Cleanliness
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed some super comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness facility was great. They have even started a cold continental breakfast which is perfect to get you going. If you are a Super light sleeper, bring earplugs because you hear the planes…. But typical for any hotel airport based on proximity.
Stayed 1 night in Mar 2025

4/10 Poor

Nadia

Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot! We had a fabulous time and cannot recommend this place enough. Clean, quiet, with excellent staff support. Absolutely will be returning… as soon as possible!
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall ambiance of the place. Lots of accessible amenities nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

kory

Stayed 1 night in Mar 2025

8/10 Good

meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Gurmail

Disliked: Cleanliness, property conditions & facilities
Not really good
Stayed 1 night in Mar 2025