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Overview of EXchange Hotel Vancouver

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Terrace/Patio
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationVancouver Waterfront4 min walk
    Popular LocationCanada Place6 min walk
    Popular LocationVancouver Convention Centre7 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)25 min drive

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About this area

Vancouver

Located in Vancouver, EXchange Hotel Vancouver is in the business district and near the beach. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's popular attractions include Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Vancouver Waterfront - 4 min walk
  • Canada Place - 6 min walk
  • Vancouver Convention Centre - 7 min walk
  • St. Paul's Hospital - 15 min walk
  • Rogers Arena - 16 min walk

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • AirportVancouver Intl. Airport (YVR) - 25 min drive

Restaurants

  • Hydra Estiatorio – Restaurant with a bar offering Mediterranean cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available.

About this property

EXchange Hotel Vancouver

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, self parking, and a meeting room are onsite. All 202 individually decorated rooms provide free WiFi, free wired Internet, and tablet computers. For entertainment, Smart TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 48 per day)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Shower
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Premium channels
  • Tablet computer

Food and drink

  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of 1 night + taxes to guarantee your reservation 3 days prior to your arrival. Your payment card will not be charged until the day of check-out.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 11.60 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Wired Internet access (may be limited)
  • WiFi access (may be limited)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 25 per person (approximately)
  • Covered self parking fee: CAD 48 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
4.5
Wonderful
5 - Excellent
967
4 - Good
407
3 - Okay
70
2 - Poor
30
1 - Terrible
19

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason it’s not excellent was because I booked a Penthouse Suite and it felt more like a standard “King Room” based on all the hotels I’ve stayed at. Also, I did notice some stains on the sofa bed as well which was unfortunate. Besides that overall a pleasant stay. Staff were friendly and attentive.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were amazing, very friendly and accommodating. The room itself was beautiful!
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel, very clean and beautiful rooms. Traveling and staying in a hotel during a pandemic is stressful but they were very helpful and hotel was very clean.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! Super clean and a great price. Also great location
Stayed 1 night in Aug 2020
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