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Overview of Century Plaza Hotel & Spa

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Minibar, in-room safe, desk, laptop workspace
32-inch flat-screen TV with digital channels, TV, pay movies
Minibar, in-room safe, desk, laptop workspace
32-inch flat-screen TV with digital channels, TV, pay movies

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Spa
  • Pool
  • Parking included
  • Free WiFi
  • Laundry
  • Breakfast included

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSt. Paul's Hospital1 min walk
    Popular LocationRobson Street7 min walk
    Popular LocationSunset Beach11 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

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About this area

Vancouver

Located in Vancouver's West End neighborhood, Century Plaza Hotel & Spa is in the city center and near the beach. Granville Street and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore English Bay Beach and Stanley Park. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests love the hotel's convenience to public transportation: Burrard Station is 10 minutes by foot and Vancouver City Center Station is 11 minutes.
Popular Location

What's nearby

  • St. Paul's Hospital - 1 min walk
  • Robson Street - 7 min walk
  • Sunset Beach - 11 min walk
  • Granville Island Public Market - 18 min walk
  • Vancouver Convention Centre - 19 min walk

Getting around

  • Burrard Station - 10 min walk
  • Vancouver Waterfront Station - 19 min walk
  • AirportVancouver Intl. Airport (YVR) - 18 min drive

Restaurants

  • C|Prime Restaurant – Steakhouse with a bar offering Italian cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available. Kids' menu available.
  • Beyond Coffee – Coffee shop offering American cuisine. Open daily.

About this property

Century Plaza Hotel & Spa

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 240 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with digital channels. Guests will also find microwaves, minibars, and room service.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Jun 10 - Thu, Dec 31 (dates are subject to change):
Swimming pool
Fitness facilities
Sauna

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Free on-the-go breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 10 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 200.00 per stay
Dogs only
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 200.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
4.1
Very Good
5 - Excellent
675
4 - Good
715
3 - Okay
195
2 - Poor
58
1 - Terrible
48

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Stayed 4 nights in Aug 2020

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
When we arrived they said that we were being upgraded, we reserved a suite on the top floors we were Shuffled to A lower floor with a view of crack heads shootings up in the alley, we were to have a king bed and a sofa bed. They told us the room we booked was no longer available. The shower in the room was broken, we called 4-5 times for someone to fix this and they told us they would switch us to room we booked all of this never happened, the manager is rude as heck, only after waiting on hold with Expedia do we get anywhere we were allowed to leave the hotel and go to another hotel. Century plaza ruined our vacation.
Stayed 3 nights in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service
Hotel has great potential but rude staff and outdated rooms. Rooms are spacious but lack charm. The staff are unwelcoming. Will ask you to make your own beds and put out your own garbage as there is no daily housekeeping. While you can ask for it, they make you feel bad if you do. Breakfast was the only positive. Will not stay at this hotel again until it is updated and the culture changes.
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a beautiful place to stay. Very clean, great security, nice room. This is a higher class hotel, and most bookings include free breakfast. Location is central to Everything. We will definitely be back. Hotel desk all so wonderful and accommodating
Stayed 2 nights in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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