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Best Western Plus Burnaby Hotel

2.5 star property

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Metropolis at Metrotown
    ‪11 min walk‬
  • Crystal Mall
    ‪20 min walk‬
  • Deer Lake
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed, Full Kitchen)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Burnaby Hotel

Burnaby hotel close to Metropolis at Metrotown
A restaurant, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Burnaby Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1074 reviews
Rating 8 - Good. 348 out of 1074 reviews
Rating 6 - Okay. 97 out of 1074 reviews
Rating 4 - Poor. 29 out of 1074 reviews
Rating 2 - Terrible. 16 out of 1074 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Karlyna

Traveled with family and small children
Disliked: Amenities
The room smelt like mold; shower head was not the best pressure and we kept having cold water for showers. Breakfast staff was the best supper happy and always willing to help. Went to the front desk and asked where the breakfast was and she mumbled where it was and never looked up just continued on her computer. The guy next to her was then cheery and happy to show me where it was.
Stayed 3 nights in Nov 2024

10/10 Excellent

lihjiun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful maple trees Good breakfast Convenient to all stores
Stayed 6 nights in Nov 2024

10/10 Excellent

Behrouz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to shopping areas and restraunts
Stayed 4 nights in Nov 2024

10/10 Excellent

Sachin

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Everyone was super nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Rest in Seattle
Close to airport, convenient & good value.
Stayed 3 nights in Oct 2024

6/10 Okay

john

Traveled with partner
Disliked: Staff & service
in room coffee makers unless
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
This property was located perfectly for our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities
Great!
Stayed 6 nights in Oct 2024

8/10 Good

Tyson

Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Stayed 1 night in Oct 2024

10/10 Excellent

Halim

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Great service!
Stayed 5 nights in Oct 2024

6/10 Okay

viajando

Traveled with group, Traveled with partner
Hotel looks old but is clean. Guest service staff does not speak Spanish.
Stayed 1 night in Oct 2024

6/10 Okay

WAI KAM

Stayed 1 night in Oct 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff, good room
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Property conditions & facilities
My guests were very happy.
Stayed 3 nights in Oct 2024

8/10 Good

SHEKAR

Stayed 1 night in Sep 2024

8/10 Good

Warit, Burnaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Lional

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 7 nights in Sep 2024

8/10 Good

Petrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaime

Stayed 2 nights in Sep 2024