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Banyan Tree Veya Valle De Guadalupe

5.0 star property

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Serenity Pool Suite King | View from room
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Winemakers Three-bedroom Pool Villa | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Camino Vecinal 179, Ejido el Porvenir, Valle de Guadalupe, BC, 22755
  • Las Nubes Wineries and Vineyards
  • Winery Vena Cava
    ‪4 min drive‬
  • Adobe Guadalupe Vineyard
    ‪13 min drive‬

Room options

View all photos for Winemakers Three-bedroom Pool Villa

Winemakers Three-bedroom Pool Villa | View from room

Winemakers Three-bedroom Pool Villa

  • Vineyard view
  • Sleeps 6
  • 2 King Beds, 2 Queen Beds and 1 Twin Futon

View all photos for Harmony Sunset Pool Villa

Harmony Sunset Pool Villa | Premium bedding, down comforters, pillowtop beds, minibar

Harmony Sunset Pool Villa

  • Vineyard view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down comforters, pillowtop beds, minibar

Bliss Pool Villa

  • Vineyard view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Serenity Pool Suite King

Serenity Pool Suite King | View from room

Serenity Pool Suite King

  • Vineyard view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Harmony Sunrise Pool Villa

Harmony Sunrise Pool Villa | View from room

Harmony Sunrise Pool Villa

  • Vineyard view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Serenity Pool Suite Twin

Serenity Pool Suite Twin | Premium bedding, down comforters, pillowtop beds, minibar

Serenity Pool Suite Twin

  • Vineyard view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Banyan Tree Veya Valle De Guadalupe

5-star Valle de Guadalupe hotel with private plunge pools
Along with 4 restaurants, this smoke-free hotel has an attached winery and 2 outdoor pools. WiFi in public areas is free. Other amenities include a full-service spa, a fitness center, and a bar/lounge. Change of towels is available on request.
Banyan Tree Veya Valle De Guadalupe offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and fireplaces. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include tablet computers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Veya Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

A winery is attached to this Valle de Guadalupe hotel. Banyan Tree Veya Valle De Guadalupe features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Banyan Tree Veya Valle De Guadalupe is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Aldea - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Cognac Room - Onsite bar. Open daily.
Jardin Botánico - Overlooking the garden, this restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Roka - This restaurant is located by the pool. Open daily.
Atalaya - Onsite diner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (USD 22 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 for adults and USD 20 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aldea
  • Atalaya
  • Cognac Room
  • Jardin Botánico
  • Roka

Things to do

  • 2 outdoor pools
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room crib
  • Private plunge pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No elevator
  • Thin carpet in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Pay movies
  • Private plunge pool
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 350 per vehicle (maximum occupancy 4)
  • Valet parking fee: USD 22 per day
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banyan Tree Veya Valle De Guadalupe Hotel
Banyan Tree Veya Valle De Guadalupe Valle de Guadalupe
Banyan Tree Veya Valle De Guadalupe Hotel Valle de Guadalupe

Banyan Tree Veya Valle De Guadalupe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 69 reviews
Rating 8 - Good. 8 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of magic in the Valle ✨️

Stayed here with dear friends to celebrate our birthdays and all 6 of us were blown away by the beauty of it All! Even though it rained the the entire time it never deterred us from enjoying everthing the valle has to offer. The staff here are so kind and accommodating. The rooms are gorgeous and delux and the entire grounds are spectacular! Highly recommend and we will all be back to enjoy it in the warmer months ahead! 😀
Stayed 3 nights in Feb 2025

10/10 Excellent

WILLDER

Liked: Cleanliness, staff & service, property conditions & facilities
Great place amazing
Stayed 1 night in Feb 2025

10/10 Excellent

ashlee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service, the food and the property was all top tier! I highly recommend staying here
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and serene!!! Best service too everyone was extremely hospitable love love love can’t wait to go back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia, Chula Vista

Liked: Cleanliness, amenities
Was a perfect stay
Stayed 3 nights in Dec 2024

6/10 Okay

Oscar

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is nice but the concept is poorly executed. They recently opened so they are getting some leeway for that in my review, but the customer service experience and staff is average, considering this is by far one of the more expensive hotels in the Valle area. For example, I raised some of my concerns with the hotel directly following my stay, and someone from their team reached out to apologize and offer a weekend stay for free so that I could give them another try. However the coupon never arrived and after reaching back out to them to follow up they simply stopped responding. During the stay, some of the issues were: many hotels areas and room amenities were in maintenance and couldn’t be used, including the common pool area. The rooms were not serviced even after specifically asking for it. Breakfast could have been better considering price. We and other guests had to light the common area fireplace (and maintain it) because the staff couldn’t figure out how. And others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line service. And amazing villas
Stayed 3 nights in Oct 2024

10/10 Excellent

heidy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Sep 2024

2/10 Terrible

Raquel

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nos aparecieron 3 ratones, no nos aplicaron nuestro crédito de estancia, la señorita de la recepción súper grosera, nos contestaba feo y nos contó cosas que no consumimos de un inicio nos cobró el desayuno que teníamos incluido
Stayed 3 nights in Sep 2024

10/10 Excellent

diorella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique, Chula Vista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hote in Valle

One of our best stays, amazing views, amazing Villa, and the staff did everything to make our stay incredible!!! highly recomend. Simply the Best Hotel Experience in Valle!
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Stayed 8 nights in Jun 2024

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid it until they get some experience

This hotel is not ready to receive guests: its brand new and the staff has no idea how to provide good service. The villas are spectacular but they are far from the hotel, from the parking, from the pool so you need the cart service, which it may take 15-20minutes on average. Food is average at best, room service needed to call 3 times and it took 90 minutes. And to top it, no water on sunday morning when we needed to shower and check out…and btw, never an apology. Avoid it until they get some trained staff and figure out the transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fethi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying
Stayed 2 nights in Jun 2024

10/10 Excellent

sergio, calexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling glad to be part of this experience.
Stayed 1 night in Jun 2024

6/10 Okay

Andres Enrique

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Falta de capacitacion de su personal, nada que ver con los servicos de Banyan solo se le parece su precio.
Stayed 3 nights in Jun 2024

2/10 Terrible

christopher

Stayed 3 nights in May 2024

6/10 Okay

sarineh

Traveled with partner
No hot water in the shower Staff need more training For the price you pay you don’t get quality I understand the hotel is new but they are lacking basic stuff
Stayed 2 nights in May 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy padre el hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

GUSTAVO, TIJUANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato amable
Stayed 1 night in Feb 2025