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AC Hotel Palacio de Santa Ana by Marriott

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

Exterior
Interior detail
Exterior
Standard Room, 1 King Bed, Non Smoking | Minibar, desk, soundproofing, free cribs/infant beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
  • Pisuerga
    1 min walk
  • Auditorium Miguel Delibes
    4 min drive
  • Rio Shopping
    6 min drive
  • Valladolid (VLL)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, desk, soundproofing, free cribs/infant beds

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

AC Hotel Palacio de Santa Ana by Marriott

5-star Arroyo de la Encomienda hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
AC Hotel Palacio de Santa Ana by Marriott features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 13293 square feet (1235 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

AC Hotel Palacio de Santa Ana by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekends.
LOS JERONIMOS - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.
AC Bar - This bar serves light fare only.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Bar
  • LOS JERONIMOS

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,293 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number H-47-205

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

AC Hotel Palacio de Santa Ana by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 188 reviews" "
Rating 8 - Good. 50 out of 188 reviews" "
Rating 6 - Okay. 16 out of 188 reviews" "
Rating 4 - Poor. 8 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The evening receptionist was a darling
Stayed 1 night in Aug 2024

8/10 Good

Jane

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Stayed 1 night in Jun 2024

8/10 Good

Raquel

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Aleksey, Tampa

Stayed 1 night in Apr 2024

10/10 Excellent

Jarinporn

Stayed 1 night in Jun 2023

10/10 Excellent

HEMENDRA

Stayed 1 night in Mar 2023

2/10 Terrible

Tony

Review
This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022

4/10 Poor

Sharon

Stayed 1 night in Jun 2022

8/10 Good

Anibal, Naples

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Igor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Palacio de Santa Ana in Valladolid
We stopped at the Hotel Palacio in Valladolid heading to Santander to catch the ferry. The hotel and room were very nice and the breakfast and evening meal were excellent. The only issue we had (minor) was a Pizza we ordered last minute on our arrival which was very poor. The staff immediately reacted to our disappointment and rectified the problem.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pretty place !
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building converted really well into a fine hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Kathie

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Very comfortable. Friendly helpful people.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Päivi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only if you can not find anywhere else to stay
One night stay on our way from France to Portugal. The hotel was clean and nice. Not 5 star standard though. Service at the restaurant was below any standard. Drinks were spilt by staff and they did not lift finger to clean it. We had to wait 20 minutes to get the menus while staff was still setting tables. We will not stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt welcome at the hotel, very nice hotel matching modern hosting with historic building, was just great
Stayed 1 night in Jul 2019

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The past meets the present
It was a wonderful stay. The building is a renovated convent. Many of the original features have been kept. Simple and elegant decor. The backyard is beautiful and tranquil. Very nice for weddings. We enjoyed the yard very much. The service is great. Kind and generous staff. Great breakfast.
Stayed 1 night in May 2019