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Royal Hainaut Spa & Resort Hotel

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Photo gallery for Royal Hainaut Spa & Resort Hotel

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV
2 bars/lounges, lobby lounge
Reception hall
Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Spa
$213
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
6 Place De L'Hôpital Général, Valenciennes, 59300
  • Valenciennes Town Hall
    ‪7 min walk‬
  • Musée des Beaux-Arts
    ‪9 min walk‬
  • Stade Nungesser
    ‪20 min walk‬
  • Lille (LIL-Lesquin)
    ‪36 min drive‬

Room options

View all photos for Chambre Deluxe

Chambre Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite (Duplex)

Traditional Suite (Duplex) | 1 bedroom, premium bedding, minibar, in-room safe

Traditional Suite (Duplex)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Prestige

Chambre Prestige | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Prestige

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Senior Suite Duplex

Senior Suite Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Senior Suite Duplex

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV

Presidential Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About this property

Royal Hainaut Spa & Resort Hotel

Valenciennes hotel walkable to Fine Arts museum
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Royal Hainaut Spa & Resort Hotel offers 79 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Royal Hainaut Spa & Resort Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and 11 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a terrace.

Royal Hainaut Spa & Resort Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
La Storia - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
La Galerie - This brasserie specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
L'Atrium Bar Lounge - Onsite lobby lounge. Open daily.
Royal Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • L'Atrium Bar Lounge
  • La Galerie
  • La Storia
  • Royal Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.30 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 10 for children
  • Nearby parking fee: EUR 24 per day (164 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Royal Hainaut Spa & Resort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 137 reviews
Rating 8 - Good. 23 out of 137 reviews
Rating 6 - Okay. 8 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist. The hotel boasts 51 TV channels, but none cater for international sport.
Stayed 3 nights in May 2025

6/10 Okay

Alyson

Stayed 1 night in Nov 2024

6/10 Okay

Aunjelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel in the historic Hopital building.
Stayed 1 night in Sep 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Liina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time. The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

Wow. Amazing hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault Absolutely lovley
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place!

Wonderful location and service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing stay

Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
Stayed 3 nights in Jul 2020

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Room

It was by far the best room I have ever stayed in. AMAZING!!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
Stayed 4 nights in Jan 2020

6/10 Okay

Linda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

3rd time not a charm

Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Stayed 3 nights in Dec 2019

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ambiance!

Amazing hotel with ac, pool, and sauna. Great bar and good restaurant on site. Comfortable beds, very quiet, generous bathroom. Making a business trip much more enjoyable!
Stayed 3 nights in Jul 2019

10/10 Excellent

Vevilin, Amsterdam, Netherlands

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We booked this hotel for our wedding anniversary weekend and so glad we did. Absolutely stunning and beautifully designed hotel. Everything about this hotel is beautiful just like all the photos we saw in their website. The staffs are very friendly and helpful. Great location, a short walking distance to the center of town. We had a lovely stay and would highly recommend!
Stayed 1 night in Jul 2019

6/10 Okay

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, but not honorable. Even after you make a reservation and have fully paid weeks in advance. At a moments notice (the day before), they suddenly displace you to a cheaper hotel by the train tracks and offer you a drink as compensation when the other place is half the price and without any of the amenities. Finally negotiated a dinner as compensation for the headache.
Stayed 1 night in Jun 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Magalie

Stayed 1 night in May 2025

8/10 Good

Antonin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025