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Hotel Primus Valencia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Primus Valencia

Terrace/patio
Lobby
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Bicycling

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Calle Menorca 22, Valencia, Valencia, 46023
  • Aqua Shopping Center
    1 min walk
  • Prince Felipe Museum of Sciences
    11 min walk
  • City of Arts and Sciences
    13 min walk
  • Valencia (VLC)
    21 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, minibar, in-room safe

Family Room

  • 432 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

  • 443 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, down comforters, minibar, in-room safe

Standard Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room Single Use

  • 179 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room (2 Adults + 1 Child)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Primus Valencia

4-star hotel in Camins al Grau
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Primus Valencia offers 262 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Hotel Primus Valencia features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 57049 square feet (5300 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Primus Valencia is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Menorca XXII - Overlooking the garden, this restaurant specializes in Mediterranean cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Menorca XXII

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping mall
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (57,049 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 15 2025 (dates subject to change):
  • Spa
The property will be renovating from January 6 2025 to January 15 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday and Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Primus Valencia
Primus Hotel
Primus Hotel Valencia
Primus Valencia
Primus Valencia Hotel
Primus Valencia Hotel Valencia
Hotel Primus Valencia Hotel
Hotel Primus Valencia Valencia
Hotel Primus Valencia Hotel Valencia

Hotel Primus Valencia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mike, Carrick on Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well located in relation to the oceanographic institute, the hemisphere, the science museum and Valencia marina. Buses stop right outside the door whether you are going to the beach or to one of the many museums in the city
Stayed 8 nights in Aug 2024

6/10 Okay

Jermain

Disliked: Staff & service, property conditions & facilities
Average hotel a bit overpriced. Lift system terrible. Breakfast not adequate
Stayed 4 nights in Aug 2024

2/10 Terrible

Saleh, Kissimmee

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
We changed room 3 times, first due to a leak in the AC unit, they gave us another “smaller” room in the first floor that was a nightmare due to noises. After complaining, on third day they gave me a good room “but have pay extra”, because the supervisor who promised me a settlement for the first crazy day, did not show up and did not left a note. In addition, I found towel with stains on it, and shower head in 3 rooms needs to be replaced.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, the pool picture is a lie that is there, but you need to pay to use it. The room was dirty when we arrived, it was changed to a better room the next day.
Stayed 4 nights in Aug 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Ulrich

Traveled with family
Liked: Cleanliness
Location is the best -the rest is so so
Stayed 7 nights in Aug 2024

8/10 Good

Teresa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We liked this hotel. The room was comfortable and the local was great, walking distance to the aquarium. The restaurant had good food and the staff were helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Chiu Hsiang

Traveled with family
Liked: Staff & service
Poor facility maintenance
The internet never works. They let so many guests (in such summer vacation hit time) reside in the hotel and only switched on one of the three elevators. You need to wait for more than 10 min to go up and down stairs. Totally disappointing!
Stayed 1 night in Aug 2024

8/10 Good

lene

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best braekfast, was not varm enough, Wish there was an balkon
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything that I needed!
Stayed 5 nights in Jul 2024

6/10 Okay

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel and unorganized staff
The hotel was nice, it was well-kept and clean while providing a safe and comfortable place to stay. I did find an issue with the hotel when I asked them to place a bottle of champagne in my room prior to arrival and I was told by the hotel that it would be placed with no issue, however, it wasn't until I talked to the front desk that my champagne was delivered to my room. The pool was dirty and overcrowded at most times, they did not allow food or drink near the pool you had to sit in a separate area away form the pool to even enjoy a cocktail which was unfortunate.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Pool to small
Stayed 4 nights in Jul 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Property conditions & facilities
Excellent location with great public transport for the beach and the city centre. A very clean and tidy hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Only Minor Tweaks
Service was very good, staff were excellent, it really makes a difference. The room was nicely laid out, it was clean and utilities were good. The pool/ outdoor area was nice. It'd be good if there was a bit more gym equipment. Spa was out of use at that time, so I can't comment on that.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kap Hwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

EVELYN

Traveled with family
Liked: Amenities, property conditions & facilities
Nos encantó el hotel y el servicio muy bueno. Tiene muy buena ubicación.
Stayed 2 nights in Jul 2024

8/10 Good

Gabriela

Stayed 2 nights in Jul 2024

6/10 Okay

Orla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Great staff! Good rooms. Average cleanliness.
Reception team were exceptionally welcoming and helpful and were the highlight of our stay. Breakfast was excellent and again the service staff were wonderful. Rooms were lovely. Lifts were the absolute worst part. Out of service, and dirty. There’s something like egg on the wall above lifts a reception that has dripped down interior doors. Pool had white scum floating in it both days, we didn’t want to get in… Generally a good stay though.
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was nice, lobby was very nice and staff welcoming. Close to many restaurants and good shopping.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno muy bien situado
Buen hotel muy bien situado junto a la ciudad de las artes y las ciencias. Es moderno, tiene una agradable piscina en un patio exterior muy grande. Las habitaciones son grandes y limpias, con un baño comodo con ducha grande. La única pega es que le faltan colgadores para las toallas
Stayed 2 nights in Jul 2024

10/10 Excellent

MOUAIAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sheyba

Traveled with partner
Liked: Staff & service, amenities
The location was great but furnitures in the lobby were tired and the shower had black mould between tiles and floor. They need major clean up. Stayed in two star hotel for one night in Madrid during our stay and they shower was immaculate and yet the four star hotel didn’t deliver.
Stayed 11 nights in Jun 2024

10/10 Excellent

Anik

Stayed 3 nights in Jun 2024

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with some key problems
I travel a LOT and this is the very first hotel i stay in my life where check in starts at 4:00 PM !!! I think this is non acceptable. My room was facing the street with some bars, and it was VERY noise on Friday and Saturday night...difficult to sleep. Despite the "non disturb" message at the door, the clean lady insisted to knock on my door several times until I wake up to hear if I would like to have my towels changed... Other than that, the hotel has easy access to public transportation, bedroom was clean and comfortable and price was good.
Stayed 2 nights in Jun 2024