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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property

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Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

Front of property - evening/night
Desk, free WiFi, bed sheets
Lobby
Interior entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964
  • Utsunoiya Futaarayama Jinja Shrine
    ‪17 min walk‬
  • Utsunomiya Castle Ruins Park
    ‪17 min walk‬
  • Matsugamine Catholic Church
    ‪19 min walk‬
  • Utsunomiya (QUT)
    ‪23 min drive‬

Room options

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Non-Smoking

Desk, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non-Smoking

Interior

Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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Front of property

Hotel MyStays Utsunomiya

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  • Restaurant
  • Air conditioning
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4.2 out of 5, Very Good, (999)
The price is $74
per night
$81 total
includes taxes & fees
Mar 6 - Mar 7
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About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

3-star Utsunomiya hotel with restaurant
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
Smile Hotel Utsunomiya Nishiguchi Ekimae offers 120 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Utsunomiya hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

Smile Hotel Utsunomiya Nishiguchi Ekimae is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Smile Hotel Utsunomiya Nishiguchi Ekimae has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 272 reviews
Rating 8 - Good. 89 out of 272 reviews
Rating 6 - Okay. 24 out of 272 reviews
Rating 4 - Poor. 13 out of 272 reviews
Rating 2 - Terrible. 7 out of 272 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Close to station, fantastic breakfast
Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , Great staff .
Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .
Stayed 28 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.
Stayed 1 night in Mar 2024

8/10 Good

Igarashi

Stayed 1 night in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the nicest staff
Great location, but above all wonderful staff !
Stayed 28 nights in Nov 2023

10/10 Excellent

Kunie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Hotel was quiet and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & super breakfast buffet!
Stayed 2 nights in Sep 2023

10/10 Excellent

Siew Peng

Stayed 2 nights in May 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, of convenience & friendly staff!
Stayed 2 nights in Apr 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .
Stayed 20 nights in Mar 2023

10/10 Excellent

Sarah Jane

Stayed 1 night in Apr 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2023

10/10 Excellent

Chi Lit

Stayed 1 night in Mar 2023

4/10 Poor

Ren

Liked: Amenities
Disliked: Cleanliness
寝るだけだったので施設に特に不満は感じませんでした。コンセントが浴室と遠いので鏡を見ながらドライヤーできなかったところは微妙でした。部屋の防音は問題なかった気がします。 同じ価格帯でマシなホテルが近辺にあるのでもう利用はしないと思います。 5時頃で混んでいたのか、チェックインに時間かかりました。
Stayed 1 night in Oct 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transit hotel.
Close to the station and comfortable enough. Clean with friendly staff. Nothing exciting but convenient. Highly recommend for transit guests.
Stayed 1 night in Jan 2021

10/10 Excellent

Peter, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff. Excellent house keeping. Excellent location to JR and Shinkansen
Stayed 4 nights in Nov 2019

10/10 Excellent

JUNJI

Stayed 1 night in Nov 2024

4/10 Poor

ミノル

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
顧客の予約状況を把握出来て無い。朝食セットの予約だと思ってたのですが、素泊まりの予約になってました。 到着時に、受付に明日の食事は○○時になります。と、告げられました。ところが、朝朝食に行くと素泊まりになってるとの事。急いで、コンビニで朝食を手配して···。楽しい旅行が。
Stayed 1 night in Nov 2024

10/10 Excellent

Midori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
他のスマイルホテル泊まったことありますが新しいのもあって綺麗ですし使い勝手も良く快適でした。何より朝食が豊富。 スマイルホテル沖縄那覇食べたしょっぼい朝食と違って和洋選べて美味しかったです。 全体的に満足
Stayed 1 night in Nov 2024

8/10 Good

ノブユキ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 6 nights in Oct 2024