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Crowne Plaza Utrecht - Central Station by IHG

4.0 star property

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Exterior
Exterior
Premium Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Exterior
Daily buffet breakfast (EUR 21.50 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
CATHARIJNE ESPLANADE 13 STE B, Utrecht, 3511WK
  • Hoog Catharijne
    ‪1 min walk‬
  • TivoliVredenburg
    ‪1 min walk‬
  • Beatrix Theater
    ‪9 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪41 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Utrecht - Central Station by IHG

4-star Utrecht hotel connected to a shopping center, steps from TivoliVredenburg
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and dry cleaning.
Crowne Plaza Utrecht - Central Station by IHG offers 144 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Utrecht hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in June 2020.

Crowne Plaza Utrecht - Central Station by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant - Onsite restaurant.
Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 44 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 9.25 for children
  • Nearby parking fee: EUR 44 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Central Station
Crowne Plaza Utrecht Central Station
Crowne Plaza Utrecht Central Station an IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Utrecht
Crowne Plaza Utrecht - Central Station by IHG Hotel Utrecht

Crowne Plaza Utrecht - Central Station by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 452 reviews
Rating 8 - Good. 101 out of 452 reviews
Rating 6 - Okay. 20 out of 452 reviews
Rating 4 - Poor. 7 out of 452 reviews
Rating 2 - Terrible. 3 out of 452 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ariel

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer Vander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to restaurants and train station. Friendly staff. Clean and inviting lobby. Rooms were clean and updated.
Stayed 2 nights in Feb 2025

4/10 Poor

Karin

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Conor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Room a little tight but functional for a one night. No RC for TV Bit of a headache getting in - entrance on zero, reception on 3, rooms on 7-9 - but only 1 lift working
Stayed 1 night in Feb 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel - everything you need!

I have stayed at this hotel 5 or 6 times now, whilst on business trips to Utrecht. It has always been a great place to stay, given the level of comfort and price point for a good 4* hotel. Location - right in a shopping mall and a short stroll from a) the station and b) the old town. Plenty of eateries within a short distance, too. The rooms are comfortable with plenty of sockets, a decent coffee machine and big TV.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean. Quit and convenient place except the room was cold.
Stayed 7 nights in Jan 2025

10/10 Excellent

Naila, Skipton

Stayed 1 night in Jan 2025

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Our stay was perfect for what we wanted: close to the train and pleasant
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and extremely convenient

Sat right on top of the sparkling Hoog Catharijne shopping mall, right next to Utrecht Centraal station, the hotel is literally a bridge to Utrecht's historic and beautiful moated citadel. Bars, cafes, restaurants, monuments and boat tours are within a short walk, and the hotel itself is a cozy and friendly hideaway with firm, comfy beds and lovely bathrooms. The staff we met were great, but the hotel is very efficient and needed very little interaction with them for a pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable stay at this hotel. It’s in a shopping mall so easy access to food options and walking distance from canals and other sites. Less expensive than Amsterdam so used it as a base to sightsee there as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel access is in the mall. Easy to plan trips around the netherlands with central station right accross the plaza. Staff are great and helpful. This was our 2nd time at rhis hotel and it felt like a welcome home.
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Stayed 8 nights in Nov 2024

10/10 Excellent

mary

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Dai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Yanelkis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kurt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely unique. Modern high rise built next to the main train station and within an indoor mall. Literally enter from inside the mall. It's in the heart of the city and there is plenty to do in terms of sight seeing, shopping, and dining. Easy peasy. Modern architecture with a unique flair.
Stayed 1 night in Aug 2024