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Leonardo Hotel Utrecht City Center

4.0 star property

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Photo gallery for Leonardo Hotel Utrecht City Center

Exterior
Reception
In-room safe, desk, laptop workspace, free WiFi
Aerial view
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Vredenburg 14, Utrecht, 3511 BA
  • TivoliVredenburg
    ‪3 min walk‬
  • Hoog Catharijne
    ‪6 min walk‬
  • Jaarbeurs
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Club Double or Twin Room, Non Smoking, City View

Club Double or Twin Room, Non Smoking, City View | In-room safe, desk, laptop workspace, free WiFi

Club Double or Twin Room, Non Smoking, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, laptop workspace, free WiFi

Standard Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Triple Room, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double or 2 Twin Beds, Non Smoking, City View

Deluxe Room, 1 Double or 2 Twin Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room, 1 Double or 2 Twin Beds, Non Smoking, City View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, desk, laptop workspace, free WiFi

Single Room, 1 Twin Bed

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, Non Smoking

Double or Twin Room, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

  • 244 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby

Hampton by Hilton Utrecht Central Station

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (999)
The price is $141
per night
$166 total
includes taxes & fees
Apr 30 - May 1
Hampton by Hilton Utrecht Central Station

About this property

Leonardo Hotel Utrecht City Center

4-star hotel in Utrecht City Center
A restaurant, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Leonardo Hotel Utrecht City Center offers 90 accommodations with espresso makers and safes. 80-cm flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. 6 meeting rooms are available. This eco-certified hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe.

Leonardo Hotel Utrecht City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Restaurant - This restaurant serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 27.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 12.50 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 6 meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 1952
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 27.50 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Apollo City Centre
Apollo Hotel City Centre
Apollo Hotel Utrecht City Centre
Apollo Utrecht City Centre
Utrecht City Centre Apollo Hotel
Utrecht Apollo Hotel
Apollo Utrecht City Centre
Hotel Apollo Hotel Utrecht City Centre Utrecht
Utrecht Apollo Hotel Utrecht City Centre Hotel
Hotel Apollo Hotel Utrecht City Centre
Apollo Hotel Utrecht City Centre Utrecht
Apollo Hotel
Apollo

Leonardo Hotel Utrecht City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 224 out of 1002 reviews
Rating 8 - Good. 453 out of 1002 reviews
Rating 6 - Okay. 215 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The staff was friendly and polite. But unfortunately, the room was so cold and dark. I needed a bit more lights.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaoru

Liked: Staff & service, property conditions & facilities
I believe the hotel is three star, however all staff were very nice and professional. It may need refurbishing all property to become four star
Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice single room, very central and almost next door to Tivoli Vredenberg concert hall, controllable heating, very clean, friendly staff. I will stay again next year.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Joshua

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Clean & Tidy Not Priority
Greeting was pleasant. On entry to the room it was cold and the radiator had not been put on. We moved the beds apart to find a used earbud and a questionable stain. I reported to the hotel on night 1, they advised it would be resolved in day two. It was not until day three that housekeeping cleaned the room, appalling delay in basic room maintenance. When leaving, we noticed that the duvet had dark brown stains, utterly disgusting and concerning given we hadn’t notice till check out. Staff apologised but did not seem to have genuine care given the poor quality of cleanliness at this hotel. I would not recommend attending this hotel!
The disgusting state of duvet!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Utrecht center! Friendly staff, clean rooms and next to shopping (center). Also close to Utrecht central train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Corren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with great views and balcony. Location was perfect and conveniently located near train station. Plan to stay here again the next time we come.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
A warm welcome but when we got to our room it was freezing, thought we might have to sleep in the corridor, Also the TV did not work and only one light worked. However, we told reception and they allocated us another, better room, with a much nicer view of the street rather than..(I don't know what we were looking at before). Comfy bed, but the room was quite noisy (rowdy tourists?)
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, a little basic and probably more likely a 3* but great location and staff were friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Disliked: Property conditions & facilities
The place (room) needs refurbishing.. its old and tired, with damaged furniture
Stayed 3 nights in Oct 2024

6/10 Okay

Moya, brisbane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The staff were nice and the location is good, a small fridge would be helpful. And why do they only provide bath gel for hand soap?
Stayed 3 nights in Oct 2024

4/10 Poor

Ariel

Liked: Staff & service
Disliked: Cleanliness, amenities
Went to a concert
Stayed 11 nights in Sep 2024

10/10 Excellent

Teba

Stayed 2 nights in Sep 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great desk staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All members of staff were super friendly & helpful!
Stayed 2 nights in Sep 2024

8/10 Good

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine, nothing more, nothing less. No aircon
Stayed 7 nights in Sep 2024

6/10 Okay

Fiona

Business traveler
Disliked: Property conditions & facilities, room comfort
Good location but scruffy and overpriced
The hotel is in a very convenient location, very close to the train station and in the centre of the city. The downside to this is that it is very noisy all day and night. It was quite hot during my stay and the room was very warm and stuffy - no AC and no fans but also too noisy to open the window. The room provided all the ammenities you need and the towels and bedding etc were very clean but everything was very scruffy and looked like it had been years since any painting or refurbishments had been done. Breakfast was simple with a limited choice. The service is very much, ask for what you need. If you ask, you get, if you don't ask, you don't get.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff really good and helpful , would stay here again without hesitation.
Stayed 3 nights in Jul 2024

6/10 Okay

Nicoletta

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff with information at their fingertips. The location of our room was convoluted, with multilevel access, up and down two different floors. Room was fair size but needs update. Smell of deodorizer throughout is unappealing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

Margo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re not going to Utrecht to stay in your hotel (I mean, why would you be?!) this is a great place to stay. It’s close to everything that you need. The staff are great. The rooms are clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Close to much shopping.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024