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The Brook at Turning Stone Resort Casino

4.0 star property

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Experience the warm welcome of this hotel's elegant entrance, surrounded by lush gardens and a serene pond.
Relax in the spacious lobby with a comfortable seating area and reception desk.
Enjoy meals in a cozy dining area with a rustic atmosphere, featuring a long counter and comfortable seating.
Two single beds with white linens and teal accents, a desk, and a large window with curtains.
Relax by the pool surrounded by a natural waterfall and comfortable seating areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪11 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪44 min drive‬

Room options

View all photos for LODGE - Suite, 1 King Bed

LODGE - Suite, 1 King Bed | Free WiFi, bed sheets

LODGE - Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for LODGE - Suite, 2 Double Beds

LODGE - Suite, 2 Double Beds | Free WiFi, bed sheets

LODGE - Suite, 2 Double Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 2 Queen Beds

TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets

TOWER - Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for BROOK - Deluxe Room, 1 King Bed

BROOK - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

BROOK - Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(39 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for BROOK - Deluxe Double Room, 2 Double Beds

BROOK - Deluxe Double Room, 2 Double Beds | Free WiFi, bed sheets

BROOK - Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 1 King Bed

TOWER - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

TOWER - Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax by the fire pit in our outdoor patio area, surrounded by comfortable seating and large windows.

Hampton Inn Verona at Turning Stone

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (941)
$302 nightly
The price is $302 total
includes taxes & fees
Hampton Inn Verona at Turning Stone

About this property

The Brook at Turning Stone Resort Casino

4-star Verona resort steps from Turning Stone Casino
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
The Brook at Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Brook at Turning Stone Resort Casino features a golf course and an indoor pool. Dining is available at one of the resort's 20 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 8 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This hot springs resort also offers a casino, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

The Brook at Turning Stone Resort Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (100,000 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Resort Casino
The Brook at Turning Stone Resort Casino Resort
The Brook at Turning Stone Resort Casino Verona
The Brook at Turning Stone Resort Casino Resort Verona

The Brook at Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area and fun options to shop at and eat.
Stayed 2 nights in Dec 2024

8/10 Good

Cayla

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Roberta

Every thing was nice but need more slots in blue room
Stayed 1 night in Apr 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was outstanding
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Meghan

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynda

Traveled with partner
Liked: Amenities
Real Vegas casino feel.
Stayed 1 night in Apr 2025

10/10 Excellent

Chali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls weekend

It was incredible. Valet was complimentary. Check in was easy. Check out was easy. The bed were so comfortable. The shower was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We had a great time celebrating our anniversary. Food and staff were great. We will definitely be returning.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean rooms. Fun atmosphere. I was able to check in on a kiosk and avoid the line. Shoot out to Ryan in valet. He was patient as I found my key and gathered my things to exit the car. Nice to have free valet as well
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Disliked: Staff & service
We arrived at 330 pm and check-in was 3 pm. Our room was not available. We waited 15 minutes with no one offering us anything not even a we are sorry. Not impressed
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Ursula

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Pure Dissatisfaction

It was very loud, my wife and I had a very hard time sleeping. The rooms seemed to not be soundproofed at all. You could hear people talking coming down the hallway and doors slamming all night. And then for some reason in the middle of the night at like 2 o’clock in the morning, someone decided it would be awesome to reveal their car engine as loud as possible. Overall disappointed with this stay, especially for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun family overnight! It was very entertaining!
Stayed 1 night in Mar 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

April

Traveled with partner
Love it’
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is at this resort. The staff was very friendly and there were a lot of food options and very good.
Stayed 2 nights in Mar 2025

8/10 Good

Janice and Donald

Traveled with group
Disliked: Cleanliness
Room was not cleaned - had to request clean towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Nicholas

Stayed 3 nights in Mar 2025