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The Brook at Turning Stone Resort Casino

4.0 star property

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Photo gallery for The Brook at Turning Stone Resort Casino

Front of property - evening/night
Sauna, hot tub, hot springs, body treatments, body wraps, body scrubs
TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets
Indoor pool
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪11 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪44 min drive‬

Room options

View all photos for LODGE - Suite, 1 King Bed

LODGE - Suite, 1 King Bed | Free WiFi, bed sheets

LODGE - Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for LODGE - Suite, 2 Double Beds

LODGE - Suite, 2 Double Beds | Free WiFi, bed sheets

LODGE - Suite, 2 Double Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 2 Queen Beds

TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets

TOWER - Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for BROOK - Deluxe Room, 1 King Bed

BROOK - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

BROOK - Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for BROOK - Deluxe Double Room, 2 Double Beds

BROOK - Deluxe Double Room, 2 Double Beds | Free WiFi, bed sheets

BROOK - Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 1 King Bed

TOWER - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

TOWER - Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Comfort Inn & Suites Verona at Turning Stone Resort Casino

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (236)
$204 nightly
The price is $204 total
includes taxes & fees
Comfort Inn & Suites Verona at Turning Stone Resort Casino

About this property

The Brook at Turning Stone Resort Casino

4-star Verona resort steps from Turning Stone Casino
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
The Brook at Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Brook at Turning Stone Resort Casino features a golf course and an indoor pool. Dining is available at one of the resort's 20 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 8 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This hot springs resort also offers a casino, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

The Brook at Turning Stone Resort Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (100,000 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Resort Casino
The Brook at Turning Stone Resort Casino Resort
The Brook at Turning Stone Resort Casino Verona
The Brook at Turning Stone Resort Casino Resort Verona

The Brook at Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Traveled with partner
Liked: Amenities, property conditions & facilities
The room and the convenience was a great first time experience. We will be back in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 4 nights in Mar 2025

4/10 Poor

Hamid, Marietta

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Besides construction noises everyday from 6AM to 5 PM, doors al slamming at hallway starting 8.00 AM and too much noise and can’t sleep comfortable at all . House keeping personal starting knuckling doors and shout at hallway start 9.00 AM . They treat guest privacy and quiet environments very poorly .
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room in the Tower was beautiful, and loved the atmosphere
Stayed 1 night in Mar 2025

10/10 Excellent

Givonne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my birthday
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs bettter signage out side to know where to go ...
Stayed 1 night in Mar 2025

6/10 Okay

Kristin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Mar 2025

10/10 Excellent

MARILYN

Stayed 1 night in Mar 2025

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

The staff at the Turning Stone are wonderful. It is very easy to get turned around because of it being such a large place but multiple times staff asked if we needed help. They were very friendly and helpful. The room was very clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

barbara, lima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking makes check in so easy. Being escorted to my room. Triple checking that I was all set. This is a fabulous place.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, very expensive for basic room.

Very nice property. The weekend rates are absolutely insane and i would never say $400 worth the money. Room was clean and comfortable, service was very good. Signage to navigate through the hotel and casino was horrible, when you are a first time visitor it was a guessing game. Same with parking garage, needs more directional signs, the one ways were not label well and seemed chaotic.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys trip- excellent time. Clean, nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Williamson

Liked: Cleanliness, staff & service, amenities
Great getaway but signage in garage and construction areas is confusing. Hope to visit when improvements are made.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenient. Great environment overall Didn’t like the smell of pot smoke and cigarettes smoke everywhere
Stayed 3 nights in Feb 2025

10/10 Excellent

Ionut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in the tower were great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Very good hotel

The check in was pretty speedy and the employees were all friendly. they ansered all my questions with a smile. As I had never been here before, I found the experience interesting. The elevator could only be accessed with a room key, so it felt very secure, as this is a casino and there are lots of people there. The room was very spacious and clean. Everyting was nice, and I loved that I could eat, see a show, gamble and then just head to the room, no need to go outside, as It was very cold outside.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Stayed 1 night in Nov 2024