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TownePlace Suites by Marriott New Hartford

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott New Hartford

Bar (on property)
Indoor pool
Studio, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 2 Bedrooms | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Sangertown Square
    3 min drive
  • Utica College
    6 min drive
  • Mohawk Valley Health System - Marketing & Communications
    6 min drive
  • Utica, NY (UCA-Oneida County)
    12 min drive

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area | Smart TV, Netflix

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV, Netflix

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Smart TV, Netflix

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn and Suites New Hartford/Utica

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (907)
The price is $154
per night
$175 total
includes taxes & fees
Jan 11 - Jan 12
Hampton Inn and Suites New Hartford/Utica

About this property

TownePlace Suites by Marriott New Hartford

3-star New Hartford hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott New Hartford offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott New Hartford features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott New Hartford is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

Arabic, Belarusian, Bosnian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 11 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 445 reviews" "
Rating 8 - Good. 121 out of 445 reviews" "
Rating 6 - Okay. 24 out of 445 reviews" "
Rating 4 - Poor. 8 out of 445 reviews" "
Rating 2 - Terrible. 14 out of 445 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Deana

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Traveled with family
Liked: Property conditions & facilities
We would stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy from start to finish!
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, amenities
Laundry room flooded while I was doing laundry. Sofa bed in first room was uncomfortable on the first night so I asked for another room. The room charge was charge extra and they couldn’t fix it
Stayed 6 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay here this month was great...the second one was not quite....the room was good,clean and spacious. Our problem was that our keys deactivated every day which was a huge hassle. One of the days the desk clerk said it was because our stay ended..not true (it was 2 days before checkout) other than that, it was fine.
Stayed 5 nights in Aug 2024

2/10 Terrible

George

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to venues in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victorial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice out of the way surprise !
Found this last minute gem and was pleasantly surprised. Nice reception and room. We enjoyed the perfect temperature indoor pool and comfortable furniture. Breakfast was different than what you usually see but good. Not right near the highway but worth the trip. Will stay again on one of our trips from Ohio to family in Maine.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, spacious stay
Booked a suite with a very reasonable price. Two rooms and full kitchen. Very clean, comfortable. Breakfast included in booking which had a variety of items to choose from.I highly recommend this place.
Stayed 1 night in Jul 2024

8/10 Good

Delthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good enough. Our room had an issue but the team tried to do what they could to make amends. Also when the pool was closed, the manager on duty called a neighboring hotel 🏨 and got permission for us to is their facility.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Marriott, I'd go there again
When I couldn't find the place on my GPS, the person gave clear directions to where it was located. When I met the person I spoke at the front desk, he asked me what floor I would like and I said first floor and it was only a few doors down from the front desk which was very thoughtful of him. I wouldn't have to lug my bags a long distance from the parking lot. He told me the pool hours and when breakfast was served and was very amiable and friendly. The other staff members were equally kind and courteous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marguerite

Stayed 3 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Very friendly and considerate staff Terrible coffee. A little noisy at night
Stayed 2 nights in Jul 2024

6/10 Okay

JOHN

Liked: Staff & service, property conditions & facilities
Friendly welcome
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Esin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Rebecca

Traveled with family and small children
Just a quick overnight stop
Stayed 1 night in Jun 2024

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brenton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Juli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very personable and made us feel at home.
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet safe place
Stayed 1 night in Jun 2024

8/10 Good

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024