6/10 Okay
Verified traveler
Aug 25, 2024
So many problems!
We got our first room and when we went to the room it had not been cleaned- the beds were clearly slept in. We went back to the front desk, got a second room (114). The key card didn’t open that room.li happened to try 104 and it opened. Back to the front desk to let them know. We were told that’s not possible there is someone in 104, which it did not look like there was as the room was clean and there were no bags. We let the front desk know what happened that the card was coded for the wrong room and the person at the front desk was getting upset at us that we are not supposed to go into other rooms and that we were to only go to 114. We did not code the key card incorrectly! Although the rooms were clean, there was mold along the bottom of the shower curtain and in the bathroom, the tub didn’t drain, and the air conditioner was not cold.
Verified traveler
Stayed 1 night in Aug 2024