See all properties

Quality Inn & Suites New Hartford - Utica

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Individually decorated, individually furnished, desk, blackout drapes
Lobby
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    ‪8 min walk‬
  • Utica College
    ‪3 min drive‬
  • Mohawk Valley Health System - Marketing & Communications
    ‪4 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1000)
The price is $82
per night
$93 total
includes taxes & fees
Feb 10 - Feb 11
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

New Hartford hotel with free breakfast
This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary. A total renovation of this property was completed in August 2022.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

6.8
Rating 10 - Excellent. 101 out of 354 reviews" "
Rating 8 - Good. 89 out of 354 reviews" "
Rating 6 - Okay. 65 out of 354 reviews" "
Rating 4 - Poor. 47 out of 354 reviews" "
Rating 2 - Terrible. 52 out of 354 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

faith

It was ok
Stayed 2 nights in Oct 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult to find . Adjoining road way systems very confusing, no real direct access from highway. Overall, nice short term stay. No elevator, so pack light.
Stayed 1 night in Oct 2024

8/10 Good

DAVE

Traveled with group
Liked: Cleanliness, staff & service, room comfort
a good stay
Our stay in this Inn was overall pretty good. Rooms were clean and suited what we needed, slightly on the smaller side. There was a good variety of channels that always had movies and many sports channels for down time. Breakfast was as ok, could be improved with more fruit and better eggs. All positive staff interactions. Would stay here again if we pass through Utica area.
Stayed 2 nights in Oct 2024

4/10 Poor

Billie

Stayed 1 night in Oct 2024

4/10 Poor

Dorian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom looked like it hadnt been cleaned in a good month. Mildew in the shower, hair everywhere. I wasn't told i needed to make a special request for housekeeping so by the time i returned to hotel to awe it still dirty, of course it was to late for seevice. Sounded like an excuse to be lazy to me. Never had to request room service before i thought it was a given considering the place was still pretty expensive. Happy to leave.
Stayed 2 nights in Oct 2024

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Clean facility and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly. Room was clean although the bed springs were noisy, when you sat on or rolled over in bed.
Stayed 2 nights in Oct 2024

4/10 Poor

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed sucked, shower could use an upgrade and breakfast was cheap crap
Stayed 1 night in Oct 2024

10/10 Excellent

JESSE L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan

Business traveler
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service
Stayed 2 nights in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

8/10 Good

George, Trumansburg

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveler
There were no locks on the doors and when we asked to move to a new room, we got a bit of an attitude from the staff member
Stayed 1 night in Oct 2024

4/10 Poor

Shellie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful. We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event. Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!
Stayed 1 night in Oct 2024

8/10 Good

Sara

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
This is a no-frills property that satisfied all of our needs, and would definitely be a place we would stay again. We travelled with our dog and a nice quiet nature trail is located right across the street from the hotel. The hotel room floors are laminate which means it’s easy to clean, and was clean upon our arrival. The rooms could use some updates, and the free breakfast was fair, but beds/pillows were good (important for decent sleep) and the service was very friendly and attentive, and we felt everything we needed, was provided. Location is quiet, but a short drive from shops and restaurants. Overall a pleasant stay.
Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Lee's Summit

Liked: Staff & service
Nothing to add
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Stayed 1 night in Sep 2024