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Quality Inn & Suites New Hartford - Utica

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Individually decorated, individually furnished, desk, blackout drapes
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    3 min drive
  • Domino's Pizza
    9 min walk
  • Utica Station
    9 min drive
  • Utica, NY (UCA-Oneida County)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is $94
per night
$107 total
includes taxes & fees
Jan 9 - Jan 10
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

New Hartford hotel with free breakfast
This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary. A total renovation of this property was completed in August 2022.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 97 out of 334 reviews" "
Rating 8 - Good. 84 out of 334 reviews" "
Rating 6 - Okay. 59 out of 334 reviews" "
Rating 4 - Poor. 45 out of 334 reviews" "
Rating 2 - Terrible. 49 out of 334 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean and comfortable!
Stayed 2 nights in Sep 2024

2/10 Terrible

Kathleen

Traveled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient and clean. The room did have a slight smell I couldn’t identify and the water from the tap tasted like metallic chemicals. The staff was great and I felt perfectly safe
Stayed 2 nights in Sep 2024

6/10 Okay

Sudhir, DORAL

Stayed 1 night in Aug 2024

8/10 Good

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
It will do….
Positives: The bed was comfortable and the staff members are nice. They offer a breakfast. Short drive to local eateries/coffee. Negatives: Minimal soundproofing, you hear all doors opening and slamming shut. Odd smell in the room coming from the curtains. Breakfast wasn’t the best, coffee comes out of a machine that uses instant coffee and tastes terrible.
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Galen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Herbert

Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk staff. Super small bathroom but still clean and in working order. I’m sort of a secluded location so not really in walking distance to much, but clean and quiet and would stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is terrible. Hallways smelled like urine. Multiple rooms had door cracked open with tv on full blast. Outside building property poorly maintained. Weeds overgrown and parking scattered with garbage. Homeless people wandering parking lot looking for cigarette butts. Lobby area filled with elderly people that lived there. Hotel doubles as housing for DSS.. That would be nice to know before booking property. Room pillows smelled like dog. Turned on the heat and it smelled like a cigarette was stuck in the heater. The ONLY redeeming quality was the front staff women was super sweet and kind. I won’t be staying at this place again. For an extra $20 you can stay at a much nicer place. Place is way too overpriced.
Stayed 1 night in Aug 2024

4/10 Poor

Bill

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall cleanliness of the room was not up to standard. There was dirt in areas that like behind chairs that don’t get cleaned often enough. My wife who is very sensitive to smells, said it smelled like there had been animals in the room. The mirror light in the bathroom was not functioning which I did mention to the manager. It seemed like there may have been people staying in the motel long-term - perhaps having been displaced from homes due to some weather-related emergency. There was a general air of unkemptness about the whole place - even the parking area and surroundings, which lent to a feeling of insecurity.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

S
Stayed 1 night in Aug 2024

10/10 Excellent

Colette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in suite which was nice. The room was clean and we had plenty of space. My only suggestion is the bathroom with the toilet and shower is super small and could be updated. Breakfast was good and had plenty of options!
Stayed 2 nights in Aug 2024

6/10 Okay

Danping

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here for one night just because we needed a place to stop on our roadtrip. We arrived at around midnight and the area felt incredibly unsafe. The atmosphere wasn’t great and my children didn’t feel safe either. The front desk woman was very kind and the service was excellent, but the actual hotel itself is very run down and old. There is no elevator so if you have luggage, be prepared to haul it yourself up the stairs. Our room was fortunately renovated so it was clean and had everything we needed, but I don’t think we would ever come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy, Macungie

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Quality Inn was very convenient for our 2 day stay in New Hartford. The suite was spacious and accommodated 3 of us comfortably. The breakfast was varied - eggs, waffles, yogurt, pastries, cereals and started off our day nicely. The only thing that was somewhat difficult for us (70 yrs old) was the lack of an elevator. Other than that the hotel was most acceptable.
Stayed 2 nights in Aug 2024

6/10 Okay

Randal L

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Taco Bell and Applebees were next door so we could walk to get supper. Very dirty under the bed mattresses. Beds had a metal skirting that banged when you got close to the bed. Room was very cramped with real poor lighting. Drapes were old and had cracks that light shown through. Hair dryer looked dirty. Refrigerator wasn't working. Breakfast was OK with a waffle machine, but the eggs were cold.. There was a micro wave to warm food up.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean rooms and hallways, quiet. Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Millie, omaha

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2024