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Homewood Suites by Hilton New Hartford Utica

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Hartford Utica

Terrace/patio
Full-size fridge, microwave, stovetop, dishwasher
Lobby
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
185 Woods Park Drive, New Hartford, NY, 13323
  • Utica College
    ‪6 min drive‬
  • Saranac Brewery
    ‪8 min drive‬
  • Stanley Theater
    ‪8 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪20 min drive‬

Room options

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Flat-screen TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Balcony

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton New Hartford Utica

3-star New Hartford hotel with in-room kitchens
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Homewood Suites by Hilton New Hartford Utica offers 85 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton New Hartford Utica features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a picnic area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Homewood Suites by Hilton New Hartford Utica has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Basketball
  • Fishing
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Utica
Homewood Suites by Hilton New Hartford Utica Hotel
Homewood Suites by Hilton New Hartford Utica New Hartford
Homewood Suites by Hilton New Hartford Utica Hotel New Hartford

Homewood Suites by Hilton New Hartford Utica Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 361 out of 430 reviews
Rating 8 - Good. 45 out of 430 reviews
Rating 6 - Okay. 7 out of 430 reviews
Rating 4 - Poor. 8 out of 430 reviews
Rating 2 - Terrible. 9 out of 430 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
We had a wonderful time and stay at your hotel. Very pleasant staff, helpful and the hotel is very clean. The only thing I think the rooms could use is directions on how to use the tv guide.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikolaos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room spacious !
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tuyet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staff were friendly, helpful and professional. We would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Loved it, will definitely stay again. Very clean , friendly, excellent breakfast and coffee
Stayed 4 nights in Sep 2024

2/10 Terrible

JOHN

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman that checked us in was great
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

8/10 Good

Lula J

Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Not any dining options close to the property but easily drivable
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Stayed 2 nights in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property itself seemed a bit remote, It was only a few minutes from very large shopping center. The facilities themselves were extremely clean and in good condition. I would happily return
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite hotel chain!
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor Service
Hotel main lobby was nice & clean - however our hotel room toilet didn’t work. We checked in on Saturday after noon only in the room to change quick.. the toilet wasn’t working so we left front desk know she said someone would come up. We returned between 8-8:30 toilet was still not fixed. We had to go down stairs every time someone needed to use the bathroom and we were traveling with young kids. I called down again they said someone would be up. . Next morning I called at 6am still no one to come fix it. . The toilet was not fixed out whole trip.. we had to go down stairs every time with 3 kids when ever we had to use the restroom. Very poor customer service
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024