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Hampton Inn Utica

2.5 star property

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Photo gallery for Hampton Inn Utica

Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Exterior
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Utica Children's Museum
    ‪14 min walk‬
  • North Utica Shopping Center
    ‪14 min walk‬
  • National Distance Running Hall of Fame
    ‪15 min walk‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Two queen bed non smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Utica

Utica hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Utica features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in February 2020.

Hampton Inn Utica has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 962 reviews
Rating 8 - Good. 297 out of 962 reviews
Rating 6 - Okay. 90 out of 962 reviews
Rating 4 - Poor. 34 out of 962 reviews
Rating 2 - Terrible. 27 out of 962 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a comfortable mattress! My husband and I have back pain on most hotel mattresses but were fine on this one. So nice to wake up without pain!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brieanna

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was a clean and a nice size. Breakfast was great
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly and staff was nice
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

RICHARD, GRANBY

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable room. parking lot could use more lighting.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, clean refuge after 11 hours of driving!
Walked into a clean, comfortable, quiet room after driving all day. I found peace and refuge. Room was immaculately clean. Well stocked....coffee cups, coffee and to-go lids. Fridge and microwave....so clean!.Bathroom also well stocked and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very pleasant and welcoming, room was welcoming and clean. Room key drop off for check out made things so easy. Will plan to to stay again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very clean.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall stay
It was good. The hotel was sold out but the noise level wasn’t noticeable at all (that’s a good thing!)
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness
We are still waiting for our refund. We canceled the reservation 3 days before and we were promised to be refunded and still we haven’t got our refund back. Please help us get our money back.
Stayed 1 night in Sep 2024

10/10 Excellent

casey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Vomit by front door for two days/breakfast was not great. Huge potholes in the parking lot and the fridge hardly worked
Stayed 3 nights in Sep 2024

6/10 Okay

Chad

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Room was a bit dirty and you can tell it had not been deep cleaned and quite a while. Walls are very thin and you can hear everybody above you and in the other rooms. I did find the beds to be very comfortable and the rooms to be very spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Traveled with pets
Very happy with the check in and the comfortable room.
Stayed 1 night in Sep 2024

4/10 Poor

JOHN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Several lamp bulbs were out. Couldn't raise the window shades so the room was like a tomb.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
This hotel did not meet reasonable standards for cleanliness. The front entryway doors look as if they haven’t been cleaned in months, and the entry way carpet was heavily stained. The elevator carpet was very dirty as well. The room was better, but still wasn’t as clean as it should have been. Some corners had dust and hair for example. Late night guests were loud and woke us up as well. Overall, not a stay that was consistent with the Hampton Inn brand image.
Stayed 2 nights in Sep 2024

8/10 Good

Alley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lady at the front desk very nice and helpful. Too hot in lobby....not AC. Hard to enjoy breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff friendly. We would stay here again. Bed very comfortable.
Stayed 3 nights in Sep 2024