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Best Western Gateway Adirondack Inn

2.5 star property

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Photo gallery for Best Western Gateway Adirondack Inn

Relax in comfort with a large bed, two nightstands, and a cozy armchair.
Welcome to Best Western, featuring a modern entrance and beautifully landscaped garden.
Compact hotel room with a kitchenette area, featuring a desk, office chair, and microwave.
Conference room with a round table and four office chairs, carpeted floor, and a large abstract painting.
Welcome to our reception area, featuring a curved reception desk, comfortable seating, and a warm atmosphere.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$155
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
175 N Genesee St, Utica, NY, 13502
  • Stanley Theater
    ‪3 min drive‬
  • Saranac Brewery
    ‪4 min drive‬
  • Utica College
    ‪8 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Classic hotel room with two single beds, a desk, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, wooden desk, and flat-screen TV.

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in comfort with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Classic hotel room with two single beds, a desk, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Relax in comfort with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in comfort with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Relax in a cozy retreat with a comfortable bed, a bedside table, and a chair, perfect for unwinding.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Relax in a comfortable seating area with sofas and a small table, featuring a fireplace and a modern kitchen in the background.

Quality Inn & Suites New Hartford - Utica

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (519)
$116 nightly
The price is $116 total
includes taxes & fees
Quality Inn & Suites New Hartford - Utica

About this property

Best Western Gateway Adirondack Inn

Utica hotel with free self parking
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Gateway Adirondack Inn is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 758 reviews
Rating 8 - Good. 284 out of 758 reviews
Rating 6 - Okay. 159 out of 758 reviews
Rating 4 - Poor. 71 out of 758 reviews
Rating 2 - Terrible. 52 out of 758 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Gus

Disliked: Amenities
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Tamekia

Liked: Cleanliness, amenities
The location is good close to different varieties of restaurants
Stayed 1 night in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karina, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in. Room smelled bad. Bathroom was too small.
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Stayed 1 night in Feb 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Colleen

Disliked: Property conditions & facilities
N/A
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It smelled like someone was smoking Marijuana and the common areas smelled terrible. Also, there was a buch of kids running around the halls all night with no supervision... making noise until late at night. Nothing was done about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Na
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway, restaurants and exercise equipment on the premisis.. A little pricey, however.
Stayed 2 nights in Jan 2025

4/10 Poor

Hope

Business traveler
Disliked: Property conditions & facilities, room comfort
Too noisy can hear everyone in the hall
Stayed 2 nights in Jan 2025

10/10 Excellent

Momodou Lamin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

2/10 Terrible

SUNGJIN

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jarett

Clean and nice staff. Area around the hotel is a little depressing. It serves a purpose for travelers and is appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Property conditions & facilities, room comfort

I was skeptical but turned out great!

We stayed at the seperate building on the side. This made my kiddos feel better that it was more hotel style rooms with a door to a hallway that was locked from the outside unless you had a key card. The other main part was more motel style even though they had hallways there was no stopping people from going up to your door even if they didnt have a key. The room was very clean and the beds were very comfortable. The soaps that were in the showers were full sized and smelled good. The cleaning service was amazing. Always around for anything you needed. We were in for a hockey tournament and the kids wanted to play knee hockey and the cleaning service let them and loved that they wanted to play rather than be on video games! Checking in and out was a breeze. The other family we were with tried to get an early check in and i know the front desk gave him hassle with that and would not release the room until 3:01 even tho the cleaning people said the room was done so that was a little weird. We stayed from a thursday to a sunday. We enjoyed our stay very much and will be coming back!
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

LaLanna, Valencia

Traveled with family and small children
Liked: Staff & service
Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ivan

Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lower your prices

The stay was wonderful, quiet clean, beautiful staff. I just don’t agree with your prices. They’re too damn high lol
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian P.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hibernian Weekend

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024