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Best Western Gateway Adirondack Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down comforters, desk, laptop workspace
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Coffee/tea maker
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • North Utica Shopping Center
    15 min walk
  • Wendy's
    1 min walk
  • Utica Station
    15 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is $110
per night
$125 total
includes taxes & fees
Jan 11 - Jan 12
Days Inn by Wyndham Utica

About this property

Best Western Gateway Adirondack Inn

Utica hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Gateway Adirondack Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 723 reviews" "
Rating 8 - Good. 279 out of 723 reviews" "
Rating 6 - Okay. 150 out of 723 reviews" "
Rating 4 - Poor. 68 out of 723 reviews" "
Rating 2 - Terrible. 46 out of 723 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We had the opportunity to share this property with international lacrosse players who were playing in a tournament. We met players from Japan, china tipai, Germany, and Scotland. We learned many things about these coaches, players and the game they love to participate in. Yes they were slightly noisy later at night (after 11 pm) but with a quick visit in the hallway about their day and a reminder we were older everything went quiet. My husband has dementia and without proper sleep at night our days are impossible to enjoy. Great bunch of young people to share a hotel with.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to get a candy bar for a late night stack unbelievably expensive $3 and something for a small candy bar and almost $6 for a large. That's ridiculous
Stayed 1 night in Sep 2024

2/10 Terrible

Anissa

Stayed 1 night in Aug 2024

6/10 Okay

Walter, Warwick

Disliked: Cleanliness, property conditions & facilities
Inconvenient check in
Stayed 1 night in Aug 2024

6/10 Okay

Rachel, Taylor

Stayed 1 night in Aug 2024

8/10 Good

Robert, Jacksonville

Stayed 1 night in Aug 2024

10/10 Excellent

Julian Rene Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy Ann

A very nice woman checked us into our room. Very polite😊
Stayed 1 night in Aug 2024

6/10 Okay

Jeanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Comment
It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Business traveler
Basic Best Western property.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained.
Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Business traveler
Liked: Staff & service
I stayed here recently for 2 nights. I was in town for an event, and this hotel was decent price and within distance of where I needed to be. The check in process was fast and the young lady was polite, when I checked in and checked out. The only thing I would stay is that they should steam their carpets or throughly clean the rooms, it smell so bad. I went to Walmart and went to town cleaning before I put my bags anywhere. Some of the bath towels had lower region hairs jn it, that was kind of annoying so I used what I could. My sleep was comfortable and quiet, parking was fine and safe. Overall it was fine, just extra details of cleaning and whoever the cleaners are should preview the rooms again right before someone checks in would be the extra step to take.
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older building but overall a nice place. Clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was clean and we felt safe.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nicholas

Traveled with family
Stayed 1 night in Jul 2024

6/10 Okay

Shannon L K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable
We went in for the Boilermaker race. The staff was very pleasant, explained amenities and asked if we needed any info about the area. The rooms are somewhat outdated. The towels were very scratchy. The shampoo and conditioner were very good. Breakfast was a good mix and those waffles are totally the best! All in all, pleasant stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Joe

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024