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Chagala Uralsk Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chagala Uralsk Hotel

Reception
Reception
Breakfast served
Breakfast served
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
67 / 1 Temira Masina St, Uralsk, 090006
  • Uralsk New Mosque
    19 min walk
  • Uralsk Stadium
    10 min drive
  • Uralsk Mall
    10 min drive
  • Oral (URA)
    26 min drive

Room options

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, laptop workspace, soundproofing

Superior Apartment

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | In-room safe, desk, laptop workspace, soundproofing

Classic Studio

  • 301 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Chagala Uralsk Hotel

3-star Uralsk hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Chagala Uralsk Hotel offers 83 accommodations with safes and designer toiletries. Accommodations offer separate dining areas. 45-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Uralsk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chagala Uralsk Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hugo's - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 4,500 per person
  • A restaurant

Restaurants on site

  • Hugo's

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in room

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Chagala Hotel Uralsk
Chagala Uralsk
Hotel Chagala
Chagala Uralsk Hotel
Chagala Uralsk Hotel Hotel
Chagala Uralsk Hotel Uralsk
Chagala Uralsk Hotel Hotel Uralsk

Chagala Uralsk Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and refurbished rooms in an older structure(s).
Stayed 1 night in Mar 2023

6/10 Okay

Inna

Stayed 1 night in Sep 2022

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Zipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. Hotel is in the CBD and easily accessible. Their buffet breakfast is probably one the nicest things one can say about this hotel. I had a wonderful stay.
Stayed 2 nights in Oct 2018

8/10 Good

David, Houston Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Good quality western style hotel.
We have stayed at the Chagala in Uralsk for many years during our frequent trips to Uralsk. One of the best hotels in the city to cater for European and American tastes. For those that have travelled in KZ outside of Almaty and Astana, you will realize it is difficult to find good comfortable accommodation. The Chagala group can offer this.
Stayed 6 nights in Jul 2017

6/10 Okay

David, Houston

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good western style hotel for foreign guests
We have stayed at this hotel many times during our trips to KZ. Reliable service but suffers the usual problems of experienced staff with adequate language skills. Still would recommend the Chagala group for value, western style food, cleanliness and reliability.

10/10 Excellent

Amar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come here if you have standards
If you are coming to Uralsk and are not from KZ or you just want western standards then come here. The rooms are good, the free upgrade to apartment was nice. Good bed, not just those hard planks of wood found in other Kz hotels. The other good thing is the restaurant. Not only does it have an English menu and food from Kz, America, oriental and Indian but the food quality is one of the best in the whole city (and I've eaten all over this city) It can be more expensive but it is worth it especially when compared to other hotels in Kz

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Modern clean hotel with security parking.

6/10 Okay

Anders, Umeå Sweden

Liked: Cleanliness
Free parking, a wheelchair ramp, fine restaurant . Good value for the money. Some staff spoke English.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard apartment
Chagala is offering apartments and standard rooms. This evaluation is related to the apartment room, which is suitable for long stay. Excellent service.

2/10 Terrible

Yuliya

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff and just the worst hotel I've ever stayed in. They have no early check-in option and I had to pay one extra night fee for check-in at 10:30. The facilities are just horrible and old, room was not clean enough, what is more I could hear everything what was going on in the room next to mine. If I have to go to Uralsk one more time, I will stay in another hotel for sure.
Stayed 1 night in Dec 2019

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We chose the apartment rooms and were not disappointed. The rooms were nice, large and clean, well isolated from sound and temperature. The location of the hotel is very nice, with the city center walking distance. This place will be my choice next time I'm in Uralsk.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good hotel for the region
Even if good for the price, this is not at international standards. Needs to be renovated, you hear a lot from room to the other one, basic bed. Lots of hairs were still in the bathroom from previous guest.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Anders, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment
The part of the hotel that have the apartment is new and have a good standard. The food is good and the personal is speaking English. Perfect place for a business trip.

6/10 Okay

Verified traveler

4/10 Poor

Gulnazym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort