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SureStay Plus By Best Western Upland Ontario North

2.5 star property

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Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
1191 E. Foothill Blvd, Upland, CA, 91786
  • San Antonio Regional Hospital
    ‪10 min walk‬
  • Ontario Convention Center
    ‪7 min drive‬
  • Ontario Mills Shopping Mall
    ‪9 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 410.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 330.00 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn & Suites near Ontario Airport

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, (1126)
The price is $116
per night
includes taxes & fees
May 13 - May 14
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About this property

SureStay Plus By Best Western Upland Ontario North

Upland hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SureStay Plus By Best Western Upland Ontario North provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus By Best Western Upland Ontario North has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

SureStay Plus By Best Western Upland Ontario North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 928 reviews
Rating 8 - Good. 155 out of 928 reviews
Rating 6 - Okay. 59 out of 928 reviews
Rating 4 - Poor. 33 out of 928 reviews
Rating 2 - Terrible. 35 out of 928 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt reccomend

Only stayed one night. Checked in late, about 1130. Couldnt get any hot water out of shower. Called front desk, they said just let it run for maybe 30min. Tried that and still no hot water. By then was very late and didnt feel like changing rooms. Next morning at check out, asked about a credit or something towards next stay They said someone would call me. No one ever did.
Stayed 1 night in Jan 2025

10/10 Excellent

CHERIE

Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
good stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Amenities
Nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

ANGELICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Liked: Cleanliness
AC very noisy
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside. The rooms were clean and gorgeously remodeled. Staff was so friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was lovely from checkin to helping us out and the breakfast staff. Extremely thin walls though.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerry

Business traveler, Traveled with partner
Liked: Amenities
Was skeptical at first because it’s an older building in a so so location. However, staff was beautiful and friendly, room was clean and renovated. Not super fancy but new and clean and bed was super comfortable. The shower pressure and heat was perfect. Then a great breakfast and morning staff just as amazing. Loved the price and the amenities all and all a great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Laman, Victorville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and rooms. Very clean. I have no complaints.
Stayed 1 night in Jan 2025

8/10 Good

Richard II

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Breakfast was decent. Renovations are good but we stayed in 2 different rooms with a gap between and both rooms had significant air gaps under doors. Had to put towels at door to cover gaps at floor to keep marijuana smoke out since non smoking policy keeps smokers outdoors. Otherwise good stay and would stay here again if in Upland area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Xinran

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Dec 2024

10/10 Excellent

Monique

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not so great.

The room was okay. It had a microwave and fridge like described. We had an accessible bathroom due to availability, but the bath looked half-caulked. The seems were visible and the tile was spotty. The toilet seat was also partially broken, which is a basic need for anyone. The room itself was nice. The TV did not have any streaming apps available to log into, as they needed updated. What bothered us most was housekeeping. At 8 in the morning, they were already knocking on doors and chatting amongst themselves. It was terrible. They were like a freight train rolling by with their equipment, and knocked on our door two hours before check out. They also started working on the room next to us and couldn’t be any louder. It was awful. We slept well until this point, at which we just wanted to leave and never return. We understand how hard they work, but we all do at our jobs. It’s your choice to be the way you are, chismosas or not.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Giridharan

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was updated inside and outside. Breakfast was a buffet bar that was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Teri

Stayed 1 night in Jan 2025