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Hoshino Resorts KAI Unzen

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hoshino Resorts KAI Unzen

Exterior
Building design
Hot springs
Hot springs
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621
  • Unzen Jigoku Hell
    ‪2 min walk‬
  • Unzen Toy Museum
    ‪2 min walk‬
  • Vidoro Museum
    ‪3 min walk‬
  • Nagasaki (NGS)
    ‪66 min drive‬

Room options

View all photos for Japanese-style TA3, Non Smoking

Japanese-style TA3, Non Smoking | View from room

Japanese-style TA3, Non Smoking

  • 463 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style RA2, Non Smoking

Japanese-style RA2, Non Smoking | Down comforters, in-room safe, desk, free WiFi

Japanese-style RA2, Non Smoking

  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style FA4, Non Smoking

Japanese-style FA4, Non Smoking | Park view

Japanese-style FA4, Non Smoking

  • Park view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Lobby

Unzen Azumaen

Spa
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (69)
The price is $154
per night
$187 total
includes taxes & fees
Feb 12 - Feb 13
Unzen Azumaen

About this property

Hoshino Resorts KAI Unzen

3-star Unzen hotel steps from Unzen Jigoku Hell
A restaurant, coffee/tea in a common area, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hoshino Resorts KAI Unzen offers 51 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers coffee/tea in a common area and an elevator. Complimentary uncovered self parking is available on site.

Hoshino Resorts KAI Unzen is a smoke-free property.

A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
Hoshino Resorts KAI Unzen has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JPY 700 per person (one-way)
  • Airport shuttle fee per child: JPY 699 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Hoshino Resorts KAI Unzen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 34 reviews" "
Rating 8 - Good. 3 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Kwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen resort with fantastic food
Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place for onsen. The hotel stuffs were nice and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation and great meal
New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Yulin

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yuk Chun Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店整體環境很舒服，主要景點就在酒店附近。房間很舒服，悠閑地渡過了整個下午，酒店提供文化體驗很有趣。
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mei Yee Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities
The room and private spa are both very nice
Stayed 1 night in Apr 2024

4/10 Poor

Da

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
用不便宜的價錢得到了以下的評價服務 優點- 環境優美，建築非常特別 缺點- 某位男接待的職員溝通能力有很大改善空間 房間很暗 壞冷氣，用餐途中很炎熱 私人風呂沒有私隱，因為對面正在工程中
Stayed 1 night in Mar 2024

10/10 Excellent

Charunya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Wai Shan King

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

LAP YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen.
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Lun Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店非常新淨設施齊全，但周邊沒有太多景點
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Shan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
謝謝雲仙界的團隊
如想找一間滿分的酒店， 就是這裏。地點、房間、環境、服務、設施無懈可擊，年輕的員工總面帶微笑，服務細緻，到位貼心，英語能力佳。我住在這裏三晚，品嚐了3次早餐和3次晚餐，料理長精心設計的菜單，不單只沒有重複，每張菜單更迎來不同的驚喜，加上當地的新鮮食材，離開餐卓時十分滿足。
Stayed 3 nights in Feb 2024

10/10 Excellent

HAN KYUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

KA LI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食物品質不錯，餐廳有間格個室，但是略有嘈吵 Check out時間為中午12時，温泉水12時正就會自動關閉，有點兒那個呢
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay

10/10 Excellent

Siu Chun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境服務非常好,交通非常方便,在巴士總站隔離,雲仙溫泉隔離,房間只係欠缺支裝水,一個非常愉快的旅程👍👍
Stayed 2 nights in Nov 2023

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Masaki

Stayed 1 night in Oct 2023