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Hotel Chalet Swiss

3.0 star property

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Photo gallery for Hotel Chalet Swiss

Front of property - evening/night
Bar (on property)
Hiking
Snow and ski sports
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
Seestrasse 22, Unterseen, BE, 3800
  • Tourist Museum
    ‪6 min walk‬
  • Alpine Garden
    ‪8 min walk‬
  • Hoeheweg
    ‪10 min walk‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Family Triple Room

In-room safe, cribs/infant beds, free WiFi

Family Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | In-room safe, cribs/infant beds, free WiFi

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, cribs/infant beds, free WiFi

Superior Twin Room, Balcony

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, cribs/infant beds, free WiFi

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Essential by Dorint Interlaken

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (183)
The price is $198
per night
$212 total
includes taxes & fees
Feb 25 - Feb 26
Essential by Dorint Interlaken

About this property

Hotel Chalet Swiss

3-star Unterseen hotel close to Mystery Rooms
A bar/lounge, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area, and concierge services.
Hotel Chalet Swiss offers 52 accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. This Unterseen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Unterseen hotel also offers a sauna, a terrace, and a vending machine. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2019.

Hotel Chalet Swiss is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • Built in 1862
  • Renovated entire property - March 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day
Cribs (infant beds) are available for CHF 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Hotel Chalet Swiss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 96 reviews
Rating 8 - Good. 35 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eleazar

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

8/10 Good

Younglo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Janet

Stayed 1 night in Jun 2024

4/10 Poor

negin

Disliked: Cleanliness, amenities, property conditions & facilities
A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
Stayed 1 night in Jun 2024

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around. The staff members were friendly and helpful and the breakfast buffet ample.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Traveled with family
Liked: Property conditions & facilities
Lots of fun! Old fashioned, darling hotel. Loved!
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chun Ying

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Stayed 2 nights in Nov 2023

8/10 Good

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023

8/10 Good

TERRY, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room offered a balcony view of the Eiffel Tower. We took advantage of that each evening.
Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn keeper was very friendly and we enjoyed talking with him in the bar area of the hotel. Rooms were spacious and modern. Breakfast was included and very good.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Stayed 2 nights in Jun 2022

10/10 Excellent

Rob

Stayed 1 night in Jun 2022

8/10 Good

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The pillows was socks
Stayed 1 night in Sep 2021

10/10 Excellent

Anant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
It was a nice area, easy walking. Good, spacious room. Our only problem was the outdated bathroom with old window
Stayed 3 nights in Sep 2019

10/10 Excellent

N., ON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and cozy. The only concern is that walls are paper thin.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The location was wonderful. It was still within a ten minute walking distance of the train station, but far enough out of town to not be bothered by street noise all night. There was no air conditioning, so had to keep the windows open to cool down the room. This normally wouldn't be a problem, but our room just happened to be right above the bar. We had to decide whether to accept being too hot at night by keeping the windows closed, or opening the windows and breathing second hand smoke all night. The hotel had a very small ice machine that was obviously way too small to produce enough ice for the guests. The tiny ice machine was empty most of the time.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing helpful and resourceful. Great views!
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019