Ratings based on 334 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted May 17, 2024 on Expedia
It was located in a great area. I didn’t like that the decor was used as a way to cover the things that are wrong with the place. My room had a lot of sections in the flooring where it felt like my foot was gonna go through the wood if I wasn’t careful.
by A verified traveler
Posted May 14, 2024 on Expedia
The location was great. Close to everything. The staff was great and very helpful. The rooms was nice and spacious. The only cons was no microwave in the rooms and the water pressure was low.
Comment from Hotel Management
May 14, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
by A verified traveler
Posted May 13, 2024 on Expedia
Great location. Close to everything. Water pressure was low but overall a good stay.
Comment from Hotel Management
May 14, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. We will address the low water pressure with our engineering team. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
by A verified traveler
Posted May 13, 2024 on Expedia
The property is great for the price you are paying. The hotel felt safe but the rooms are pretty small. So, if you have a lot of luggage it will probably be difficult.
Comment from Hotel Management
May 14, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
by A verified traveler
Posted May 13, 2024 on Expedia
No hot water for the first 25 minutes has been bothersome.
Comment from Hotel Management
May 13, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay. We will be discussing the hot water issue with our maintenance team. Thank you for staying at The Barnes San Francisco. Have a wonderful day.
by A verified traveler
Posted May 7, 2024 on Expedia
No safe parking and the rooms were very small and the bathroom was similar to an airplane bathroom. It’s very sad how much homeless and questionable characters linger around this area and driving business out.
Comment from Hotel Management
May 9, 2024 by The Barnes Hotel Team, Hotel Management
Hi Nick,Thank you for taking the time to provide us with a review of your recent stay with us. We value your feedback, and we apologize that your stay did not meet your expectations. Here at The Barnes Hotel guest safety and satisfaction are our top priorities. We hope you will consider staying at our property on your next trip to San Francisco. Warm regards,The Barnes Hotel Team.
by A verified traveler
Posted May 4, 2024 on Expedia
Our shower curtain didn't reach the bathtub. So, every time you took a shower the floor was drenched. Said something to crew, but nothing was done. Also bathroom was barely big enough to turn around.
Comment from Hotel Management
May 5, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you experienced regarding the shower curtain and the insufficient follow up. I will be discussing these issues with my front desk and housekeeping team. As we are always looking to improve, we take your feedback with the utmost concern.
by A verified traveler
Posted Apr 30, 2024 on Expedia
really nice hotel in a good location.
Comment from Hotel Management
May 2, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.
by A verified traveler from Harvey
Posted Apr 22, 2024 on Expedia
I’ll start with worst parking there is no parking there are no discounts with any surronding garage. There is a garage a block (mason&o’farrell)away that’s 24hr and for $45 daily they offer in and out parking. It is noisy so noisy hard to sleep, the a/c was just as loud as outside. And there’s a weird smell in the hallways. No room service as well.
Comment from Hotel Management
Apr 23, 2024 by Azucena , Hotel Management
Thank you for sharing your experience with us. We’re sorry to hear that your stay did not meet your expectations, and we truly appreciate you letting us know about the issues you encountered. Your feedback is valuable, and we will use it to help improve our services and address the concerns you raised.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Very friendly staff. Rough area
Comment from Hotel Management
Apr 12, 2024 by Zekije, Hotel Management
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.