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The Capital Pearls

4.0 star property

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Photo gallery for The Capital Pearls

View from property
Luxury Studio | In-room safe, desk, free WiFi, bed sheets
Children's play area - outdoor
Outdoor pool
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
6 Lagoon Drive, Umhlanga, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Main Beach
    ‪7 min walk‬
  • Umhlanga Lighthouse
    ‪9 min walk‬
  • Umhlanga Rocks Beach
    ‪16 min walk‬
  • Durban North (VIR-Virginia)
    ‪7 min drive‬

Room options

View all photos for Luxury Studio

Luxury Studio | In-room safe, desk, free WiFi, bed sheets

Luxury Studio

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, 3 Bedrooms, Balcony

In-room safe, desk, free WiFi, bed sheets

Luxury Apartment, 3 Bedrooms, Balcony

  • 1614 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Balcony

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony

  • 968 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Studio, Balcony

View from room

Superior Studio, Balcony

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Apartment, 2 Bedrooms, Sea View

  • 807 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Sea View

View from room

Superior Apartment, 1 Bedroom, Sea View

  • 807 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Capital Pearls

4-star Umhlanga hotel walkable to Umhlanga Lighthouse
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a hot tub, and a business center.
The Capital Pearls offers 70 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Umhlanga hotel provides complimentary wireless Internet access. Televisions come with premium satellite channels. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Capital Pearls features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Capital Pearls is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 285 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 285 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Capital Pearls Aparthotel Umhlanga
Capital Pearls Aparthotel
Capital Pearls Umhlanga
Capital Pearls
The Capital Pearls Hotel
The Capital Pearls Umhlanga
The Capital Pearls Hotel Umhlanga

The Capital Pearls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 266 reviews
Rating 8 - Good. 64 out of 266 reviews
Rating 6 - Okay. 15 out of 266 reviews
Rating 4 - Poor. 9 out of 266 reviews
Rating 2 - Terrible. 5 out of 266 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 7 nights in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset
Stayed 2 nights in Nov 2024

10/10 Excellent

Roshnee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Siboniso

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Stayed 6 nights in Sep 2024

8/10 Good

Ahmed Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Verona

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Weyers

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Tony

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Serwaa

Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.
Stayed 1 night in Jun 2024

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Great location. Checkin went from looking like an early checkin would be an option to being after the 2pm checkin time. Other than checkin experience everything else was very good.
Stayed 1 night in Jun 2024

8/10 Good

Felicia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here very convenient and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff. Well appointed, clean rooms
Stayed 1 night in May 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well appointed rooms. Very pleasant, helpful and friendly staff. Thank you for a wonderful stay!
Stayed 4 nights in May 2024

8/10 Good

EMT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stay at the Pearls
The superior apartment that I was booked into on the 19th floor was really good. The view from the bedroom balcony and the living room balcony was exceptional and was what I was looking for. My sleepless night was unfortunately due to my neighbor, running his TV at loud levels until 11 PM. The living area and TV is situated right behind the partitioning of the bedroom. That is the problem with those rooms. The walls are not constructed of bricks and sound travels terribly the rest of the apartment was perfect. I was then moved to an apartment on the 20th floor, but this was no longer the same category. The bedroom had no windows. There was no window to open up for fresh air. This could not have been a superior apartment, but I was able to get a good night sleep as I had no neighbors. I ate at the restaurant and the food was good. Room service was responded to very quickly and very properly. helpfulness of the staff was very good
Stayed 2 nights in Apr 2024

2/10 Terrible

Milile

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.
Stayed 1 night in Apr 2024

8/10 Good

Clarissa

Stayed 1 night in Apr 2024

4/10 Poor

Jamal, Harleysville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Feb 2024

2/10 Terrible

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk manager was rude and unhelpful. Having confirmed a one bed superior apartment via an email we were degraded on arrival. The front desk manager was not interested in apologising and actually encouraged me to complain, his attitude was unacceptable. I did speak to another front desk manager who stated he would get the GM to email but no correspondence received. Customer service not up to international standards
Stayed 2 nights in Feb 2024

10/10 Excellent

Keoagile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024