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Protea Hotel by Marriott Durban Umhlanga

3.0 star property

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Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Lobby sitting area
Pool
Boating
Room, 2 Queen Beds, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Lighthouse
    ‪6 min walk‬
  • Umhlanga Main Beach
    ‪9 min walk‬
  • Umhlanga Rocks Beach
    ‪13 min walk‬
  • Durban North (VIR-Virginia)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 190 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Suite, 1 Bedroom, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 190 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, sun loungers

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (342)
The price is $87
per night
$101 total
includes taxes & fees
Mar 18 - Mar 19
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

About this property

Protea Hotel by Marriott Durban Umhlanga

3-star Umhlanga hotel close to Umhlanga Rocks Beach
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This beach hotel also offers gift shops/newsstands, tour/ticket assistance, and laundry facilities. Guests can use the health club at a partner property. For a surcharge, the property provides an area shuttle within 10 km and an airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Protea Hotel by Marriott Durban Umhlanga has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lighthouse - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Self parking on site (ZAR 55 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lighthouse

Things to do

  • Personal motorized watercraft
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 468 reviews
Rating 8 - Good. 172 out of 468 reviews
Rating 6 - Okay. 51 out of 468 reviews
Rating 4 - Poor. 16 out of 468 reviews
Rating 2 - Terrible. 8 out of 468 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Burger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Benediction

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaajal

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Moonchul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Thierry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie, Logan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Thandiwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindiwe S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad. Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!! I will definitely be back and will recommend this property!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Clarissa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Proper 3 star experience
They only change the sheets and bedding every 2nd day. So if you get make up on your pillow, on the 1st night. Best believe, you gonna have to sleep on it again.
Stayed 1 night in Sep 2024

10/10 Excellent

gilles

Stayed 3 nights in Sep 2024

8/10 Good

Clarissa

Business traveler
Liked: Amenities, property conditions & facilities
Shocked that i have to pay R55 per night for parking!
Stayed 1 night in Sep 2024

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very close the beach. However my first room didn’t have hot water and the second room we had issues with the bathroom flooding.
Stayed 5 nights in Aug 2024

8/10 Good

Kim, Cape Town

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You
Stayed 1 night in Jul 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was not vegetarian friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Very pleased once again. My room was immaculate. Great condition and location is second to none for a Umhlanga visit. Ill be back
Stayed 2 nights in Jul 2024

8/10 Good

Danie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Arnold

Business traveler
Another comfortable stay, I just was disappointed that I wasn’t allocated the room that I requested three weeks ago.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, I stay regular now, just make you feel so welcomed
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Great place for first stay in SA.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryllyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
It was only one night, but we enjoyed our stay and the breakfast was yummy
Stayed 1 night in May 2024