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Shangri-La Ulaanbaatar

5.0 star property

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Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Exterior
Exterior
Terrace/patio
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
  • Breakfast available

Explore the area

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Ministry of Health
    ‪4 min walk‬
  • Ministry of Foreign Affairs
    ‪6 min walk‬
  • Central Tower
    ‪7 min walk‬
  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Specialty)

Suite (Specialty) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Specialty)

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 2 Twin Beds

  • 904 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Blue Sky Hotel & Tower

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (278)
The price is $129
per night
$153 total
includes taxes & fees
Feb 23 - Feb 24
Blue Sky Hotel & Tower

About this property

Shangri-La Ulaanbaatar

5-star hotel in Downtown Ulaanbaatar
4 restaurants, an indoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a conference center are onsite.
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Shangri-La Ulaanbaatar provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 28449 square feet (2643 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Shangri-La Ulaanbaatar has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cafe Park - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Naadam - This bar specializes in Modern European cuisine and serves dinner only. Open daily.
Hutong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28,449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 115 reviews
Rating 8 - Good. 27 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 9 out of 115 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yin Ki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Enkhjargal

Stayed 1 night in Sep 2021

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar, Ulaanbaatar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Stayed 2 nights in Jun 2019

10/10 Excellent

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Cheong, Seri Kembangan, Selangor

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, friendly staff.
Stayed 2 nights in Mar 2019