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Novotel Ulaanbaatar

3.5 star property

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Exterior
Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Indoor pool, sun loungers
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201
  • National University of Mongolia
    ‪5 min walk‬
  • National Museum of Mongolia
    ‪10 min walk‬
  • Sükhbaatar Square
    ‪12 min walk‬
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Standard Twin Room, Multiple Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Ulaanbaatar

3.5-star hotel in Downtown Ulaanbaatar
This smoke-free hotel features 5 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Ulaanbaatar offers 192 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Ulaanbaatar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel Ulaanbaatar provides a sauna and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Novotel Ulaanbaatar is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
JADE GARDEN - This restaurant specializes in Regional cuisine and serves lunch and dinner.
FOOD EXCHANGE - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
GOURMET BAR - This bar serves light fare only. Open daily.
Duvin - Onsite delicatessen. Guests can enjoy drinks at the bar. Open daily.
Bier House - Onsite fine-dining restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Mongolian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Novotel Ulaanbaatar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 107 reviews
Rating 8 - Good. 33 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 3 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024

8/10 Good

Michel

Stayed 1 night in Oct 2024

10/10 Excellent

Amble

Stayed 1 night in Oct 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

William

Traveled with group, Business traveler
Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy A

Business traveler
Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024

8/10 Good

Albert, Glendale

Liked: Cleanliness, staff & service
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Stayed 5 nights in Aug 2024

6/10 Okay

Steph

Business traveler
Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tamás

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in UB
The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
Stayed 3 nights in Jul 2024

10/10 Excellent

dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Stayed 8 nights in Jun 2024

10/10 Excellent

Martin

Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mongolia
A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and. Lean room
Stayed 1 night in Jun 2024

10/10 Excellent

CHOOYOUNG

Stayed 1 night in May 2024

8/10 Good

Simon

Stayed 1 night in Oct 2023

10/10 Excellent

Dennis, Torrance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Stayed 3 nights in Aug 2023

2/10 Terrible

Ferdinand Baje, FPO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023

8/10 Good

Rosanna Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Badamkhorloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Specially all the staff was very kind and helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Beat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023