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SureStay Hotel by Best Western Ukiah

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Business center

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Pet friendly

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Redwood Empire Fairgrounds
    ‪11 min walk‬
  • Mendocino College
    ‪6 min drive‬
  • Vichy Springs Hot Springs
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Days Inn by Wyndham Ukiah

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.2 out of 5, Very Good, (335)
The price is $81
per night
includes taxes & fees
Apr 21 - Apr 22
Days Inn by Wyndham Ukiah

About this property

SureStay Hotel by Best Western Ukiah

Ukiah hotel with outdoor pool
Along with an outdoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
SureStay Hotel by Best Western Ukiah features an outdoor pool and a hot tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Benjamin, Mukilteo

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Xiang

Traveled with partner
Liked: Cleanliness
hope breakfast has some more options.
Stayed 1 night in Nov 2024

2/10 Terrible

Lori

Stayed 4 nights in Nov 2024

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest motels I’ve been too. Great shower water pressure too!
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Stayed 4 nights in Jul 2024

4/10 Poor

Jadelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only thing I did not like a why I rated the staff and overall rating low was because they don't say anything when your booking that there is a 200$ deposit and the staff at the front desk said it would come right back into my account when I check out with is a lie it's been 3 days and it still hasn't gone back in my bank account
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful jet bathtub!! Bed was very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristina

Disliked: Staff & service, amenities, property conditions & facilities
Check in was delayed by internet issues, fine, I went to get dinner. When I got back I was checked in with the promise of a late check out. But they gave me a key and room number of an already occupied room. Luckily I did not try to enter that room before the front desk clerk located me and gave me the new key and gave me the correct room number. When I entered the room it was oddly furnished and STANK of bleach and other cleaning supplies. There is obviously room for a couch or something similar, and there are lights suggesting there should be a table or something in the corner but it was just empty. This is a pet friendly hotel, but there is no where for your dog to do their business, no bags provided for clean up, and the pet fee is not mentioned where I booked this room. It was right on the highway and close to gas stations, a grocery store, etc, but I would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable room at a reasonsble price.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Marilee, Peoria

Liked: Cleanliness, staff & service
The bed was the most comfortable I have felt in a hotel. The water pressure in the shower was phenomenal. There was no plug for the bath for my children and the shower curtain was inadequate at keeping the floor from flooding. The bubbles for the hot tub did not work.
Stayed 1 night in Oct 2024

10/10 Excellent

Emad

Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds in a hotel
Our stay was great and the rooms are clean and spacious. Best beds i have ever had in a hotel. Room was quiet even thought it is by hwy 101. The only negative we had was the homeless riff raff of people living by the end of the hotel was a little sketchy. We would stay here again
Stayed 4 nights in Sep 2024

4/10 Poor

Janeen

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed because my TV didn’t work the first night and then the second night I couldn’t get into the room because the key wouldn’t work so it was very inconvenient for me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara O

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Staff was kind and helpful. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy on and off freeway clean taken care if
Stayed 1 night in Sep 2024