SureStay Hotel by Best Western Ukiah

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Business center
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Pet friendly

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Redwood Empire Fairgrounds
    ‪11 min walk‬
  • Lake Mendocino
    ‪5 min drive‬
  • Vichy Springs Hot Springs
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Hotel by Best Western Ukiah

Ukiah hotel with outdoor pool
Along with an outdoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
SureStay Hotel by Best Western Ukiah features an outdoor pool and a hot tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race weekend

Very awesome service friendly staff all ways go here when daughter is racing
Stayed 1 night in Apr 2025

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and professional
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JASON and STACY

Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! I will stay there again, and recommend it to others!
Stayed 2 nights in Apr 2025

10/10 Excellent

Deena

Stayed 3 nights in Mar 2025

8/10 Good

JASON and STACY

Stayed 2 nights in Mar 2025

10/10 Excellent

Lamond, Victorville

Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emad

Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Room was nice but smelled heavily of bleach and had black mold around top of shower.
Stayed 4 nights in Mar 2025

10/10 Excellent

Darrell

Stayed 1 night in Mar 2025

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was quiet and we are completely satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Shelby

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Colton

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me encanto, primera vez que visito Ukiah y me encanto el hotel, muy limpio el personal super amable y gentil. Espacio para paquearse, todo quedaba cerca, pedi salir una hora mas tarde para entregar el cuarto por que maneje mucho y estaba cansada, y el personal miy amablemente respondio claro por supuesto. Lo unico que pienso que nesesitan mejorar es el area del.desayuno nesecita actualisarse en todo los aspectos para una mejor servicio al cliente.
Stayed 1 night in Mar 2025

10/10 Excellent

Denae

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place to stay every time we visit family clean and quiet and also cozy ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Guadalupe, ukiah

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, amazing staff
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and easy parking
Stayed 3 nights in Jan 2025