See all properties

Kashiwaya

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kashiwaya

Exterior
Outdoor pool
Property entrance
Japanese Style Room | In-room safe, bed sheets, wheelchair access
Dining

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Joyama Historic Park and Arata-Jo Mountain Castle
    2 min drive
  • 温泉の駅澄銀
    1 min walk
  • Chikuma Obasute Station
    11 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    53 min drive

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Mercure Nagano Matsushiro Resort & Spa

All inclusive
Spa
Parking included
Free WiFi
4.1 out of 5, Very Good, (305)
The price is $170
per night
$205 total
includes taxes & fees
Jan 1 - Jan 2
Mercure Nagano Matsushiro Resort & Spa

About this property

Kashiwaya

3-star Chikuma ryokan with free self parking
Along with laundry facilities, this ryokan has free newspapers and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, a ballroom, and a vending machine are onsite.
Kashiwaya offers 24 air-conditioned accommodations with safes. Bathrooms include bathrobes, complimentary toiletries, and children's robes. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.
Kashiwaya features hot springs. Wireless Internet access is complimentary. This hot springs ryokan also offers a vending machine, gift shops/newsstands, and karaoke. Complimentary self parking is available on site, along with a car charging station.

Kashiwaya has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Languages

Chinese (Mandarin), English, Hindi, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility and high chair
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Kashiwaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対策もきちんとしていて快適に過ごせました。
Stayed 1 night in Jul 2020

6/10 Okay

Sukesada

Liked: Room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024

6/10 Okay

けいいち

Disliked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yoshinobu

Traveled with family
Liked: Cleanliness, staff & service, amenities
温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024

8/10 Good

miki

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

タダヒロ

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023

10/10 Excellent

Fumio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023

10/10 Excellent

Akira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりしていて良かった。
Stayed 1 night in Aug 2023

6/10 Okay

tomokazu

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
古いが綺麗
古い温泉街にある古い宿。学生の合宿に利用されそう、と思っていたら滞在中も学生が40名程泊まっていた。 しかし、その事に気が付かなかった位、音も聞こえず、古いが不快な匂いも一切無く、害虫が出る様な事もなく室内快適だった。 温泉だがシャワー等の使い勝手、セキュリティがいまいち。朝風呂程度は良いが、1日の汚れを落とすには近くの銭湯利用した。 食事は摂っていないので分からない。
Stayed 2 nights in Aug 2023

8/10 Good

リョウスケ

Traveled with group
Liked: Staff & service, amenities
温泉がいっぱいの観光地でよかったです。
Stayed 1 night in Aug 2023

8/10 Good

みつよし

Traveled with family and small children
Liked: Staff & service
子供の菅平合宿応援のため、こちらで宿泊させていただきました。 良くも悪くも昔ながらの雰囲気の漂う旅館で私は好きです。 温泉は若干熱めでしたが良い湯でした。
Stayed 1 night in Aug 2023

6/10 Okay

えみ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

??

Stayed 5 nights in Jun 2023

4/10 Poor

Yu Keung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Stayed 2 nights in Nov 2022

2/10 Terrible

kaien

Stayed 1 night in Oct 2022

8/10 Good

ヒロアキ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まり宿で値段もリーズナブルで良かったです
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022