In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
In addition to a full-service spa, Viceroy Bali features an outdoor pool and a 24-hour fitness center. Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a swim-up bar. A computer station is located on site and wired and wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury resort also offers spa services, a library, and a terrace. An area shuttle within 5 kilometers and a shopping center shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Viceroy Bali is a smoke-free property.
Viceroy Bali offers 44 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Refrigerators, espresso makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ubud resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cascades Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Cascades Bar - This bar overlooks the garden. Open daily.
Aperitif Restaurant - This restaurant overlooks the garden and specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
Aperitif Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.
Akoya Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests. Contactless check-out is available.
One child stays free
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Carbon monoxide detector
Smoke detector
Masks are compulsory at the property for guests without full COVID-19 vaccination
UnionPay
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 1
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
The property is a member of the Small Luxury Hotels of the World.