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Ubud Kerta City Hotel

3.0 star property

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Photo gallery for Ubud Kerta City Hotel

Outdoor pool
Twin Room | Desk, free WiFi
Lobby sitting area
Double Room | Desk, free WiFi
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jl. Monkey Forest No.15, Ubud, Bali, 80571
  • Ubud Traditional Art Market
    ‪7 min walk‬
  • Ubud Palace
    ‪7 min walk‬
  • Ubud Monkey Forest
    ‪10 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪78 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, free WiFi

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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$33 total
includes taxes & fees
May 16 - May 17
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About this property

Ubud Kerta City Hotel

3-star hotel in Ubud City-Centre
This smoke-free hotel features an outdoor pool, laundry facilities, and express check-in. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Ubud Kerta City Hotel offers 8 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Ubud Kerta City Hotel features an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Ubud hotel also offers a garden, laundry facilities, and express check-in.

Ubud Kerta City Hotel is a smoke-free property.

Languages

Dutch, English, German, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 0)
  • Airport shuttle fee per child: IDR 300000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Property is also known as

Kerta City Hotel
Ubud Kerta City
Kerta City
Ubud Kerta City Hotel Ubud
Ubud Kerta City Hotel Hotel
Ubud Kerta City Hotel Hotel Ubud

Ubud Kerta City Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pauline

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place in hell. Noisy as smelly unsafe stairs staff very unhelpful
Stayed 3 nights in Dec 2024

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely room

it was a lovely room ay a good proce
Stayed 6 nights in Oct 2024

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi did not work and no hot water for two nights
Stayed 3 nights in Aug 2024

2/10 Terrible

Sabine

Disliked: Cleanliness, staff & service, property conditions & facilities
There was extensive building going on at the property and around it meaning we had to cross a worksite with scaffolds to get to the entrance. Staff was only there for check in, no staff available to help. Room was very basic and not clean. Dirty pillows, dirty bathroom with fake fingernails of previous guests and not enough toilet paper for a night. The kitchen breakfast area was dirty no fridge space available. We checked out 3 days early. Not to recommend
Stayed 4 nights in Jun 2024

4/10 Poor

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing... loud hammering and construction equipment... no hot water...pool essentially unusable... entrance was a construction zone.
Stayed 7 nights in Mar 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

K.Maki

Liked: Staff & service, property conditions & facilities
The hotel is safe and comfortable. Especially, the place was convenient. But, the night was a little bit noisy from the street and near the club. The amenity goods were only soap.
Stayed 1 night in May 2019

2/10 Terrible

Hiromi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
低価格の部屋のためか、部屋が湿っており、清楚も行き届いていませんでした。初日はお湯が出なかった 新しく綺麗な部屋もあったので、選ぶときは、高い部屋の方でないと、厳しいです。立地は繁華街の中で良いです
Stayed 2 nights in Jul 2024

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel endroit pour se reposer du bruit des grandes villes, prendre le temps de voir le lever et le coucher du soleil dans un paysage encore préservé.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Convenable pour deux -trois nuits maximum

Tout est bien sauf un problème d'aération. Il y a une moiteir permanente dans la chambre. Eau chaude, climatisation, piscine agréable, pas d'insectes et une dejeuner suffisant pour mon appétit (jus de fruits, boisson chaude, pancake ou oeufs, coupelle de fruits frais ). Hôtel très bien situé.
Stayed 3 nights in Sep 2019

8/10 Good

Rebecca

Liked: Property conditions & facilities
Disliked: Room comfort

2 night stay

Good location on a quite quiet backyard in the centre of Ubud. Big room but very few facilities. A pity the pool only has 2 sun beds. There is a bar nearby that we heard during the nights, so be prepared or bring good earplugs. Overall a nice hotel but a bit to simple for our standard.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Camilla

Liked: Staff & service

Good. You get what you pay for

+ Great staff, nice pool, good area and good breakfast - Thin walls. We woke up at 6 am because a neighbour had an alarm. He snoozed for 45 min and couldn’t here me yelling! Not nice if you need your beauty sleep. Also some ants appeared in the bathroom.
Stayed 2 nights in Apr 2019