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Maya Ubud Resort and Spa

5.0 star property

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Photo gallery for Maya Ubud Resort and Spa

Exterior detail
Restaurant
2 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
Aerial view
Maya Presidential Villa with Butler Service | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jalan Gunung Sari, Peliatan, Ubud, Bali, 80571
  • Ubud Traditional Art Market
    ‪3 min drive‬
  • Ubud Palace
    ‪3 min drive‬
  • Ubud Monkey Forest
    ‪3 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪76 min drive‬

Room options

View all photos for Impressive Forest Corner Suite Twin Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite Twin Bed

  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Impressive Forest Suite King Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Jacuzzi Villa with Butler Service Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Jacuzzi Villa with Butler Service Twin Bed with Butler Service

  • 2637 sq ft
  • Valley view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heavenly Pool Villa with Butler Service Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa with Butler Service Twin Bed with Butler Service

  • 3875 sq ft
  • Valley view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Impressive Forest Suite Twin Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite Twin Bed

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heavenly Jacuzzi Villa with Butler Service King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Jacuzzi Villa with Butler Service King Bed with Butler Service

  • 2637 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Pool Villa with Butler Service King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa with Butler Service King Bed with Butler Service

  • 3875 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Maya Presidential Villa with Butler Service

Maya Presidential Villa with Butler Service | Premium bedding, minibar, in-room safe, individually decorated

Maya Presidential Villa with Butler Service

  • 10226 sq ft
  • Valley view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Impressive Forest Corner Suite King Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite King Bed

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Two Bedrooms Pool Villa with Butler Service

Heavenly Two Bedrooms Pool Villa with Butler Service | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Heavenly Two Bedrooms Pool Villa with Butler Service

  • 4144 sq ft
  • Valley view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Similar properties

Aerial view

Alaya Resort Ubud

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1001)
The price is $161
per night
$194 total
includes taxes & fees
Mar 26 - Mar 27
Alaya Resort Ubud

About this property

Maya Ubud Resort and Spa

5-star Ubud resort close to Ubud Monkey Forest
This resort features 3 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a snack bar/deli, and a complimentary children's club are onsite.
Maya Ubud Resort and Spa offers 108 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature premium bedding. 49-inch Smart televisions come with cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ubud resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Maya Ubud Resort and Spa features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Business-related amenities at this 5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This luxury resort also offers a children's pool, a terrace, and a complimentary children's club. An area shuttle within 5 kilometers and a shopping center shuttle are complimentary for guests. Complimentary self parking and valet parking are available on site.

Maya Ubud Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Maya Ubud Resort and Spa has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 67.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 23 for children
  • Airport shuttle fee: USD 62 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 62 (up to 12 years old)
  • Rollaway bed fee: USD 67.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Maya Resort Ubud
Maya Ubud
Maya Ubud Resort
Resort Ubud
Ubud Maya
Ubud Maya Resort
Ubud Resort
Maya Ubud Hotel Ubud
Maya Ubud Resort And Spa
Maya Resort
Maya Ubud Resort Spa

Maya Ubud Resort and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 689 out of 849 reviews
Rating 8 - Good. 119 out of 849 reviews
Rating 6 - Okay. 29 out of 849 reviews
Rating 4 - Poor. 8 out of 849 reviews
Rating 2 - Terrible. 4 out of 849 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caoimhe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, so beautiful and relaxing
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the Forest
A beautiful setting with excellent staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kason

Traveled with partner
Liked: Cleanliness, property conditions & facilities
And exclusively Very well maintained, staff is excellent,
Stayed 1 night in Nov 2024

8/10 Good

Ancilla

Traveled with group
Liked: Cleanliness, amenities
I stayed at this hotel for one night and appreciated the warm welcome with a cool oshibori towel and a refreshing drink. The check-in process was efficient, and the front office staff provided helpful information about breakfast, the morning yoga session, and shuttle service to Ubud Center. However, I think it would enhance the guest experience if they also mentioned additional amenities, such as acknowledging Expedia VIP benefits and introducing their unique photography service. The swimming pool area was a highlight, with friendly and attentive attendants who made our time enjoyable. I had a chance to use the fitness center. While I utilized the fitness center, I found that the equipment seem rusty and dusty. I also participated in the morning yoga session, where the instructor was exceptionally patient and supportive, making it a great experience for a beginner like me. The breakfast options are impressive, providing a diverse range of choices along with healthy drinks that are both tasty and enjoyable. The Wedang Jahe stands out as a particularly refreshing and delicious option. Additionally, the staff in the restaurants are consistently friendly and helpful, contributing to a welcoming atmosphere. Overall, the stay was good, but there are definitely areas that require improvement for an even better guest experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I transferred from an incredibly disappointing stay at ibah ubud in hopes of ending my Bali trip in a relaxing and upscale resort. Maya exceeded my expectations. Everything about my stay was spectacular. I will be back :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty everywhere at Maya Ubud
We had an amazing experience, staff was so friendly and we loved the resort and all its beauty. Will absolutely be back and thanks For the upgrade Maya Ubud. Loved our time just too short this time….
Stayed 1 night in Nov 2024

8/10 Good

Rohitkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected Nice quite place Will come back
Stayed 3 nights in Nov 2024

10/10 Excellent

DOMENICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, food, the rooms everything was perfect! Coming back for sure
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Anton, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed at Maya Ubud as the last destination of our honeymoon to Bali. The property was beautiful, the shared pools were scenic, verdant, and the staff were friendly and helpful. We booked a Heavenly Pool Villa with Butler Service & King Bed. While it was nice to have a secluded space to ourselves, I can say the room was nice but it did not live up to the photos. The pool was smaller than anticipated and the view wasn’t exactly what we had imagined. In terms of proximity, it’s really close Ubud Central, within a short Grab (Bali’s Uber) to get there. And there are a ton of good restaurants and cafes for any meals within a 5-20 mins ride away. The hotel offers a free shuttle service that will take those staying at the resort to Ubud Central. It leaves the hotel at the top of the hour and drops you at a specific point. If you’re in town and looking to return to the resort, you can catch the shuttle at the pick up point at 20 mins after the hour. We opted out of the breakfast to experience some of the great dining options in Ubud. That said, we did get room service one evening and from that experience I wouldn’t even bother eating at the resort as you can get way better meals/drinks for cheaper elsewhere. Some of our favourites in Ubud were: Pison, Sayan House, Plant Bistro and Honey & Smoke. If you’re looking for a place to unwind and relax during your time in Ubud, I would recommend Maya. Service is good and the Villas are peaceful
Stayed 3 nights in Nov 2024

6/10 Okay

Nhien H

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing location and great breakfast, but that’s almost about it. We have been here in 2023 and really looked forward to staying again, but the current service is far below what we expected: service is slow and forgot multiple orders (repeatedly), the butler service is basically useless (doesn’t even deliver promised water to the villa), and the „best spa in town“ is good, but really nothing special - especially for a price where one can get better in Singapore. Location is still amazing, but the rest sadly quite disappointing
Stayed 2 nights in Oct 2024

10/10 Excellent

Maegen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maegen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the beautiful place I've ever stayed. The pools are in lush jungle. The breakfast was fantastic, both in quality and selection. The service was 12/10. Our butler, Eka, gave us his phone number to WhatsApp him any time we needed anything and delivered it promptly. The staff would come knock every evening to ask if we needed fresh towels or anything. They had a scooter delivered to us when they saw us leave the hotel to go rent our own. There was some beautiful dining entertainment, and you can cast Netflix or something from your phone to the TV in your room to watch your shows/movies at night. I can't say enough about my stay here. You will enjoy every moment.
Stayed 1 night in Oct 2024

8/10 Good

Rahul

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Thomas

Stayed 3 nights in Sep 2024

10/10 Excellent

Felicity

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful location!
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautifully, super clean and the staff is amazing!! My husband and I will surely miss everyone and our relaxing time there.
Stayed 5 nights in Sep 2024

8/10 Good

Naz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya ubud is a beautiful property with great location. . The both pools are amazing. The gym too small for the amount of guest they have. The butler service was great. Kind and helpful staff. The private suite we had with pool and butler was very small. Very small pool and no view for the pool at all so it really doesn’t match with the pictures on-line and it needs maintenance , the tiles and everything about the pool was not attractive. We didn’t do buffet but a la carte breakfast has great food and staff. The dinner was amazing too . Overall I wish the room could live up to the photos and my only disappointment was the private pool. Special thanks to all the staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Darlene, Albuquerque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing for it’s price..clean amazing views..peaceful and beautiful!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort made us feel like royalty from the moment we arrived. Everyone has a smile and seems to be happy to serve. I cant speak enough about the quality of customer service.
Stayed 3 nights in Sep 2024

8/10 Good

Kris

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiziana, Lima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service, hippie chic vibes, the villas are beautiful and you feel immersed in the jungle. We did plenty of experiences the floating journey breakfast, private chef at the villa, massages (best we have ever had). We would recommend for couples and families!
Stayed 3 nights in Sep 2024