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Alila Ubud. Bali

5.0 star property

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Lobby
Outdoor pool, sun loungers
Lobby
Villa (Pool) | Premium bedding, minibar, in-room safe, laptop workspace
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Desa Melinggih Kelod, Gianyar, Ubud, Bali, 80572
  • Ubud Traditional Art Market
    ‪10 min drive‬
  • Ubud Palace
    ‪10 min drive‬
  • Ubud Monkey Forest
    ‪12 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪91 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

  • 700 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa (Valley)

Villa (Valley) | View from room

Villa (Valley)

  • 807 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Pool)

Villa (Pool) | Premium bedding, minibar, in-room safe, laptop workspace

Villa (Pool)

  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Hill View

Superior Room, 2 Twin Beds, Hill View | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Twin Beds, Hill View

  • 323 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, Terrace (Tree)

Villa, Terrace (Tree) | Premium bedding, minibar, in-room safe, laptop workspace

Villa, Terrace (Tree)

  • 969 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Twin Beds

  • 700 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Hill View

Superior Room, 1 King Bed, Hill View | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed, Hill View

  • 323 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Forest Edge)

Villa (Forest Edge) | Premium bedding, minibar, in-room safe, laptop workspace

Villa (Forest Edge)

  • 1292 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Forest Edge Villa

Premium bedding, minibar, in-room safe, laptop workspace

Forest Edge Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pool Villa

Premium bedding, minibar, in-room safe, laptop workspace

Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Villa with Pool

Premium bedding, minibar, in-room safe, laptop workspace

Two-Bedroom Villa with Pool

  • Sleeps 4
  • 2 King Beds

View all photos for Valley Villa

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Valley Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Tree Villa With Terrace

Premium bedding, minibar, in-room safe, laptop workspace

Tree Villa With Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Alila Ubud. Bali

5-star Ubud hotel with rooftop terrace
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Alila Ubud. Bali offers 74 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Alila has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.

In addition to a full-service spa, Alila Ubud. Bali features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. This luxury hotel also offers a rooftop terrace, spa services, and a library. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alila Ubud. Bali has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Plantation Dining restaur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Plantation Dining restaur

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 25 for adults and USD 15 for children
  • Airport shuttle fee: USD 48 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Alila Hotel
Alila Hotel Ubud
Alila Ubud
Ubud Alila
Alila Ubud Bali/Payangan
Alila Ubud Gianyar
Alila Ubud Hotel Gianyar
Alila Ubud Hotel

Alila Ubud. Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 353 reviews
Rating 8 - Good. 72 out of 353 reviews
Rating 6 - Okay. 13 out of 353 reviews
Rating 4 - Poor. 10 out of 353 reviews
Rating 2 - Terrible. 3 out of 353 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Siddharth

Traveled with partner
There were bugs in the bed. Room size very bad. Air conditioning did not work. Worst stay in bali
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, spectacular views, very unique experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming staff. We stayed in a one bedroom terrace tree villa. Highly recommend the room. Good free daily shuttle service into Ubud centre. Monkeys are highly entertaining- just keep your distance:)
Stayed 4 nights in Oct 2024

10/10 Excellent

Rhona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting enhanced by charming staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 6 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. They staff was super friendly and helpful. Our airline didn’t get our luggage on our last flight, so we didn’t have our checked bags. The staff at Alila worked hard to help us get updates on our luggage even though it wasn’t their fault. They offer several different activities. They have live music some nights at the resort. Overall it was a fantastic place to stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinita

Stayed 2 nights in Apr 2024

6/10 Okay

Robert, newcastle upon tyne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort and staff were excellent, however the rooms are very tired. Our room was so damp we had to ask tor a dehumidifier to try and reduce the dampness. Beautiful location but let down by the quality of the rooms.
Stayed 2 nights in Apr 2024

6/10 Okay

LUICINA

Liked: Cleanliness, staff & service
Nice pool but rooms are not
I have to agree with someone that wrote that this is not a 5 star hotel unfortunately. Pool area and both restaurants are great. Staff is incredible friendly and helpful and that is what improves the review but the rooms are not up to the standard. Our bathroom roof was leaking after every rain, and the rooms are really small with not even a space to open your suitcase, almost no closet space either.
Stayed 5 nights in Feb 2024

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay surrounded in the middle of nature with monkeys on the premises. The breakfast was delicious, the staff always eager to help you and we were upgraded without a problem.
Stayed 2 nights in Feb 2024

8/10 Good

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of a jungle and beautiful nature. We loved our stay , our room was clean and no bugs . If you want to relax, catch up in reading, yoga then you are in the right place. The food was delicious!
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert, Beaumaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jamaludin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023

10/10 Excellent

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning and Tranquil, wonderful Staff and management. Thank you we will return
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful high end hotel
This is a beautiful hotel - you’re in the middle of nature and stunning views all around. The infinity pool is really relaxing - definitely take a dip. The restaurant has amazing food - I didn’t try the western cuisine but the Asian cuisine is delicious. I also appreciated that they had free shuttles into town 3 times a day.
Stayed 3 nights in Aug 2023

10/10 Excellent

You Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were AMAZING. they were so friendly, polite and extremely helpful. Will absolutely recommend this gem to anyone who wishes to visit Ubud. Room is very comfortable (we stayed at the TreeTop Villa) and well furnished. Love the nature vibes it encompasses.
Stayed 3 nights in Jul 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

Ellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, poorly maintained and overpriced
The hotel is in a great location, surrounded by rice terraces and forest. Away from the main centre of Ubud, so lovely and quiet. I stayed in a room with a balcony - number 508. This hotel was significantly more expensive than everywhere else i stayed during my 3 week trip to Bali. Staff were great and food was also good. I enjoyed the complimentary yoga session. However everything here; the spa, transfers, food, drink was between 30% and 50% more expensive than other hotels, and the quality was not as high as my experience elsewhere. This is supposed to be a 5 star hotel, but my room was really shabby. There were damp patches at the bottom of all the walls and large brown stains all over the mosquito nets. The coffee machine didn't work because the 'pods' were cheap non-branded versions and didn't fit. I was unable to charge any of my electronics as the plug sockets in the room were badly positioned in relation to the (fixed) furniture, so i was forced to continually take them to the reception to charge. There were only two small bottles of water in the room - particularly poor when you can't drink the tap water. I loved my stay at the Udaya - closer to Ubud, lovely rooms, pool and spa - and far better value for money!
Stayed 2 nights in May 2023

8/10 Good

Valentyn

Stayed 2 nights in Apr 2023

10/10 Excellent

Hin-Yan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023