Pousada Portal da Palmeira

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pousada Portal da Palmeira

Indoor pool, outdoor pool
Exterior
Exterior
Interior
Traditional Room | Free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Av. Bráulio Santos, 86, Ubatuba, SP, 11691-054
  • Tamar Project
    5 min drive
  • Handicraft Market
    7 min drive
  • Cruzeiro Beach
    15 min drive

Room options

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed

Traditional Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Pousada Portal da Palmeira

3-star hotel in Jardim Carolina
This hotel features an indoor pool, an outdoor pool, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a garden are onsite. Change of towels is available on request.
Pousada Portal da Palmeira offers 16 accommodations with air conditioning. This Ubatuba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.
In addition to a children's pool and an indoor pool, Pousada Portal da Palmeira provides an outdoor pool and a sauna. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Complimentary uncovered self parking is available on site.

Pousada Portal da Palmeira has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Portal Da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel
Pousada Portal da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel Ubatuba

Pousada Portal da Palmeira Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito boa
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Pelo aplicativo o check in era ao às 12:00, chegamos tivemos que esperar até as 14:00, não tinha toalhas, só nos passaram no dia do check out.
Stayed 2 nights in Oct 2024

8/10 Good

Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo benefício, pelo valor atende as expectativas, com certeza voltarei a me hospedar.
Stayed 2 nights in Oct 2024

8/10 Good

Luciene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Poderia melhorar em algumas coisas!
Funcionários fizeram o que puderam, porém não há gerenciamento presencial, onde não vê as falhas que precisam mudar ou melhorar... Nós não tivemos toalha de rosto em nenhum dia, pq a máquina que lava estava quebrada e teve hóspedes que ficaram sem toalha de banho... tiveram que trazer de outra pousada pra suprir a demanda. Café da manhã de terça até quinta foi mais simples, na sexta teve mais opções... infelizmente ficou enjoativo, pq todos os dias eram o msm sabor de bolo: fubá com goiabada e formigueiro. Pão francês com frios, salsicha, café, leite, iogurte e suco de caixinha. Não tinha manteiga, era margarina... Funcionários que ficam na recepção, fazem de tudo: café, lava louça, etc... está com pouco staff! Apenas uma funcionária pra limpar toda a pousada... Creio que se tiver um gerente presencial ou donos olhando de perto, tem tudo pra ser uma das melhores pousadas! Precisa de alguns acabamentos, manutenção. Sauna não existe mais... Parabéns para os funcionários que estavam fazendo malabarismo pra pousada funcionar. Tem que ter gerente pra lidar com as demandas de perto e rapidamente. A piscina aquecida é muito bacana, salva os dias de chuva ou frio... mas o espaço da msm precisa de manutenção urgente.
Stayed 3 nights in Oct 2024

8/10 Good

Cassandra

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

CLEUDEMIR M

Traveled with family
Liked: Staff & service
Razoável
A pousada é boa o preço é bom fica bem localizada perto de mercado e outros, o serviço de quarto deixa um pouco a desejar, a piscina quente não estava 100% e uma sauna que existe no local estava desligada.
Stayed 4 nights in Oct 2024

4/10 Poor

Ri

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Decepção de Café e atendimento. Sem sauna.
Fujam dessa pousada. Não havia nem guardanapo no café da manhã, faltou fruta no primeiro dia e no segundo dia sem fruta novamente e nem suco que aliás são industriais. Só por esse motivo já não recomendo a ninguém. No último dia faltou água quente para o banho. Aparentemente, os funcionários presentes na recepção não podem resolver os problemas, colocaram a responsabilidade do café em uma pessoa que não se encontrava e já deveria estar lá. Localização não é boa, vizinho é um terreno de uma mêcanica ou um estacionamento de peruas , ônibus algo assim. Quartos e banheiros apresentam bolor no teto e em umas das paredes. No anúncio dizia que tinha sauna. Mas NÃO TEM . Segundo a recepção, a antiga pousada que tinha. Então criem um anúncio novo que conduza com a nova realidade.
Stayed 3 nights in Oct 2024

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Flávio Lúcio

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Tiago

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mais funcionários para melhorar qualidade do servi
Lugar bem gostoso mais o café da manhã deixa muito a desejar poucas coisas e quando acaba demoram para repor no último dia ficamos sem agua quente não indico
Stayed 2 nights in Sep 2024

10/10 Excellent

Danieli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILHOSO
INCRÍVEL, MINHAS FILHAS AMARAM O LUGAR, CAFÉ DA MANHÃ ESPETACULAR.
Stayed 1 night in Sep 2024

10/10 Excellent

Daiany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento,funcionários super atenciosos e prestativos,uma piscina aquecida incrível. Próxima viagem voltarei lá
Stayed 4 nights in Aug 2024