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Cabanas De Tzununa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cabanas De Tzununa

Dock
Property grounds
Exterior
Economy Room, Multiple Beds, Non Smoking | Desk, free WiFi
Family Bungalow, Multiple Beds | Desk, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Lake Atitlan, Santa Cruz La Laguna, Sololá, 07000
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • Lake Atitlán
    1 min walk
  • Cerro Tzankujil
    7 min drive
  • Quetzaltenango (AAZ-Los Altos)
    113 min drive

Room options

View all photos for Family Bungalow, Multiple Beds

Family Bungalow, Multiple Beds | Desk, free WiFi

Family Bungalow, Multiple Beds

  • 291 sq ft
  • Sleeps 6
  • 2 Queen Beds, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Economy Room, Multiple Beds, Non Smoking

Economy Room, Multiple Beds, Non Smoking | Desk, free WiFi

Economy Room, Multiple Beds, Non Smoking

  • 144 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Room

Saasil Retreat

Breakfast included
Spa
Parking included
Free WiFi
The price is $74
per night
$90 total
includes taxes & fees
Dec 8 - Dec 9
Saasil Retreat

About this property

Cabanas De Tzununa

3-star Santa Cruz La Laguna lodge steps from Lake Atitlán
A restaurant, self parking, and dry cleaning are available at this smoke-free lodge. Additionally, laundry facilities and a garden are onsite.
Cabanas De Tzununa offers 3 accommodations with complimentary toiletries. 27-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The lodge offers a restaurant. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santa Cruz La Laguna lodge also offers a terrace, a garden, and laundry facilities. Parking is available onsite for a surcharge.

Cabanas De Tzununa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Tzununá - This restaurant specializes in local and international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 7 to 10 for adults and USD 7 to 10 for children
  • A restaurant

Restaurants on site

  • Tzununá

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Cobblestone flooring in public areas
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • 27-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: USD 10 for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges USD 4 for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 28 and April 4.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Self parking fee: USD 6 per day (in/out privileges)
  • Late check-in fee: USD 10 for check-in between 9:00 PM and midnight
  • Credit card charges are subject to a surcharge of USD 4

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators

Property is also known as

Cabanas Tzununa Lodge
Cabanas Tzununa
Cabanas De Tzununa Lodge
Cabanas De Tzununa Santa Cruz La Laguna
Cabanas De Tzununa Lodge Santa Cruz La Laguna

Cabanas De Tzununa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2024

2/10 Terrible

Delmy

Traveled with group
Liked: Staff & service
Disliked: Amenities
The property was very limited, noise fridge, only one toilet paper per day, bad coffee machine, not dishes we could use at all! Poor lady works too hard 7 days 12 hours daily! Not other worker on property! The owner sucks!
Stayed 2 nights in Jan 2024

6/10 Okay

Jeovana

Traveled with family
Staff communication was great to informed us about what needed to get done
Stayed 2 nights in Nov 2023

6/10 Okay

andrea

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Lovely Garden and dining room very very nice staff, bathroom wasn't particularly clean
Stayed 5 nights in Feb 2023

4/10 Poor

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe and unclean
Not a secure location and I was alone in the hotel nearly every night as there is no employee who stays overnight. The room was comfortable but the windows had no screens so the mosquitos and other biting insects were a nightmare. The restaurant was open haphazardly and was dirty. My room was cleaned only once during my ten day stay and only because I pled with the kitchen employee. In a country where toilet paper can't go into the toilet so sits in your bathroom trash can, having to empty your own trash can because no one cleaned the room was really disgusting.
Stayed 8 nights in Jan 2023

2/10 Terrible

Bernice

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE TERRIBLE experience. This man is clearly scamming people and all positive reviews are fake. The rooms are stuffy, the toilet did not work, there is no wifi, no free breakfast, the shower stopped working after 2 uses. Run far away from this hotel!
Stayed 1 night in Feb 2023

8/10 Good

Alysha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximinty to the lake was great. Great olace to stay for an authentic jungle experience.
Stayed 1 night in Sep 2022

10/10 Excellent

Braden

Stayed 1 night in May 2022

4/10 Poor

Andres

Traveled with family
Disliked: Staff & service, room comfort
Advertising was misleading
The personnel where all courteous. Nevertheless, according to the listing, the place had parking (which it didn't) and the place was lakeside (which it wasn't). All of the lake pictures are taken from a public dock (sponsored by the hotel) that is maybe 200 meters away (with several properties within the forest in between). There is no view of the lake at all from the property itself where the rooms, restaurant and resting areas are. The restaurant experience was quite poor. I ordered the vegetarian dish which just consisted of boiled vegetables with no attempt at seasoning them (no butter, salt, pepper, onion, garlic, etc. nothing!) which made it completely tasteless. So eating in was unappealing and the room didn't have a kitchenette so bringing one's own food was not an option.The closest restaurant was around 1km away so eating out was a bit of hassle, especially for dinner taking into account you had to walk in the dark through in a small trail within a forest to enter and exit the property. All room pictures in the listing were from a very nice and elegant cabin, not from the room were I was assigned. The room were I stayed had no windows, just some wooden frames that opened but without glass nor screen so it couldn't get opened without having bugs come inside at night. So beside having no view and no natural light, it also had poor airflow, so it felt very claustrophobic like sleeping in a closet. Not what you expect from a place that advertises itself as lakeside!
Stayed 2 nights in Mar 2022

10/10 Excellent

Gina Maria

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent. It has the most comfortable mattress I have ever had in this part of the world and top quality bedding. Beautiful decor. Nice staff who go the extra mile for you. Shower could be hotter, but everything else is perfect.
Stayed 3 nights in Mar 2021

8/10 Good

Carlos

Stayed 2 nights in Dec 2020

6/10 Okay

Lior

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, near the deck and the personnel attention was flawless.
Stayed 2 nights in Jan 2020

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a paradise in guatemala
excellent service the owners are such lovely people I would recommend this place to everyone
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It's awkward to get to - go by boat from wherever then get a tuk tuk to the hotel. You will still have a 200 meter walk down a dirt path to get there but don't take a tuk tuk all the way there, the roads are horrible. The room I had was very nice but no restaurant so eat or bring food to cook and cash to pay for the room.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very authentic. 50m from the lake. No view on the lake.
Stayed 1 night in Nov 2018

4/10 Poor

Adriana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mala experiencia
Hay que pagar por el estacionamiento y en la página lo incluyen, además no nos dieron el desayuno a pesar que lo incluía, el camino para llegar es horrible, la cabaña era limpia pero no dan lo que ofrecen ya que el carro lo tuvimos que dejar en el parqueo de una casa y además nosotros pagarlo … no volvería
Stayed 1 night in Jan 2023

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and left the room it wssnt at all what they show in pictures we didnt even use it i hope some one carrs enough and i get a refund worst place ever
Stayed 2 nights in Sep 2022

4/10 Poor

Brenda

Traveled with family
Disliked: Property conditions & facilities
La ubicación no es a la orilla del lago, y es muy complicado pagar con tarjeta de crédito. Algunas fotos no corresponden al lugar
Stayed 1 night in Aug 2022

8/10 Good

Lissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ligt heel afgelegen, hadden we niet verwacht. Maar heel mooie kamer en vriendelijk personeel. Ideaal om als je rust zoekt.
Stayed 1 night in Jul 2022

8/10 Good

Pamela Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me parecio que un lugar muy tranquilo y ordenado .muy hermoso jardín. Muy bonitas camas y baños habitaciones muy comodas Muy relajante. Lo que no me gustó fue que no estaba a la orilla del lago como e miraba en una fotografía y no tenian toda la comida o bebidas que mostraba la carta.queriamos micheladas pero no habian.
Stayed 1 night in May 2022

10/10 Excellent

Marco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sus vistas experiencia única atención personalizada
Stayed 1 night in Aug 2021

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020