Homewood Suites by Hilton Tyler

3.0 star property

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Photo gallery for Homewood Suites by Hilton Tyler

Reception
Terrace/patio
Snack bar
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
3104 Golden Road, Tyler, TX, 75701
  • University of Texas at Tyler
    ‪2 min drive‬
  • Tyler Junior College
    ‪3 min drive‬
  • Broadway Square Mall
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (2 Queen Beds)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Homewood Suites by Hilton Tyler

3-star Tyler hotel with in-room kitchens
This hotel features a restaurant, a fitness center, and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Tyler offers 113 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Event facilities measuring 1150 square feet (107 square meters) include conference space. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Homewood Suites by Hilton Tyler has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Homewood Suites by Hilton Tyler has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,150 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Phone accessibility kit
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Tyler Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Tyler
Homewood Suites Hilton
Homewood Suites by Hilton Tyler Hotel
Homewood Suites by Hilton Tyler Tyler
Homewood Suites by Hilton Tyler Hotel Tyler

Homewood Suites by Hilton Tyler Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 740 reviews
Rating 8 - Good. 133 out of 740 reviews
Rating 6 - Okay. 51 out of 740 reviews
Rating 4 - Poor. 32 out of 740 reviews
Rating 2 - Terrible. 27 out of 740 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel. Everything was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy.
First room had a door that was literally broken and didn’t fully lock. Second room only had new sheets and towels. All surfaces of tables, counters, closet shelves, and side tables were filthy and not cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room layout and amenities!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay! Our room wasn’t quite ready when we got here so I wasn’t able to use the one key. But the front desk staff quickly got us situated in a different room. The room was spacious, clean, had everything we needed. I especially love the ceiling fan in the bedroom. We will definitely stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The blind would not come up after letting it down
Stayed 1 night in Dec 2024

10/10 Excellent

Zack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yannick Nathel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty Disappointing
This was once a nice hotel. I believe it is under new mgmt and it’s pretty apparent of the attention to care is lacking. Now it’s clearly very unkept. The hallway floors are pretty dirty and grimy. The carpet around the elevators is disturbing. The hotel hallways were freezing. Clearly the heat is not run during the winter. The breakfast buffet is pretty disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very appreciative that the staff is polite, helpful and friendly. Thank you!
Stayed 3 nights in Dec 2024

8/10 Good

Roby

Stayed 2 nights in Nov 2024

8/10 Good

Alefia

Stayed 1 night in Dec 2024

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good property
Stayed 1 night in Dec 2024

10/10 Excellent

Ma Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice workers there
I had a wedding at 1:30 PM and the check in time was at 3:00 PM and them helped me to have an early check in without extra charge and I can be on time in my event thanks them.
Stayed 1 night in Nov 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Didn't live up to the Hilton Name
We had stayed here once before and were excited to come back a few months later. I have to say it was a bit of a let down. It was not as clean as previous visit and I had to take a cold shower the second day because there was no hot water. Several small repairs were needed in the room. Some wallpaper was peeling in the hallway. It looked like someone had tried to break into our room at one point due to damage to door and frame. Just alot of small things that gaves us a not so good feeling. On a positive note. The bed was pretty comfortable. Breakfast options were good. There is plenty of space and it's nice having a small kitchen space. Would be especially nice for an extended stay provided they fix the hot water situation. We had no safety issues and there are doors that lock on the outside. Feel like they should probably replace any damaged doors though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The room was clean and the bed was very comfortable. Will definitely stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karen C

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024