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Room, 1 Queen Bed, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$134* Per night/room May 31 - Jun 1

Suite, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bungalow, 1 Double Bed, Overwater

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Novotel Sunshine Coast Resort Hotel like an outdoor pool, a children's pool, and a 24-hour fitness center.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This beach hotel also offers a spa tub, a garden, and a terrace. Complimentary self parking is available on site.

Novotel Sunshine Coast Resort Hotel is a smoke-free property.

  • Walkway to water
  • Picnic area
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 1125
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 361
  • Number of floors - 2
  • Private picnics
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Beach umbrellas
  • Conference space
  • Billiards or pool table
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 12109
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Beach towels
  • 24-hour fitness facilities
  • Arcade/game room
  • Garden
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Room Amenities

Novotel Sunshine Coast Resort Hotel offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Access via exterior corridors
  • Shower only
  • Satellite TV service
  • Individually decorated
  • TV size: 40
  • TV size measurement: inch
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Cleaning supplies
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Parking

Free self parking

Internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Sola Bar - This bar is located by the pool. Open daily.

Deli Cafe - Onsite café. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing on site
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Paddleboard on site
  • Ecotours nearby
  • Sailing on site
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Water sports equipment
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Guest education on local ecosystems and culture

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Novotel Resort Twin Waters
  • Novotel Twin Waters
  • Novotel Twin Waters Resort
  • Twin Waters Novotel
  • Twin Waters Novotel Resort
  • Twin Waters Resort

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

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