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SureStay Hotel by Best Western Twin Falls

2.5 star property

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Exterior
Lobby
Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds
Property amenity
Laundry room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
$96
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1260 Blue Lakes Boulevard N, Twin Falls, ID, 83301
  • College of Southern Idaho
    ‪6 min walk‬
  • Snake River Canyon Trail
    ‪2 min drive‬
  • Shoshone Falls
    ‪8 min drive‬
  • Twin Falls, ID (TWF)
    ‪15 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(92 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(109 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Bathtub

Standard Room, Multiple Beds, Accessible, Bathtub | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Twin Falls

Twin Falls hotel walkable to College of Southern Idaho
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Twin Falls offers 94 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Twin Falls hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Hotel by Best Western Twin Falls is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Twin Falls Hotel
Super 8 Twin Falls Hotel Twin Falls
Super Eight Twin Falls
Twin Falls Super 8
Twin Falls Super Eight
Surestay By Best Twin Falls
SureStay Hotel by Best Western Twin Falls Hotel
SureStay Hotel by Best Western Twin Falls Twin Falls
SureStay Hotel by Best Western Twin Falls Hotel Twin Falls

SureStay Hotel by Best Western Twin Falls Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1208 reviews
Rating 8 - Good. 365 out of 1208 reviews
Rating 6 - Okay. 177 out of 1208 reviews
Rating 4 - Poor. 46 out of 1208 reviews
Rating 2 - Terrible. 42 out of 1208 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

JoAnn, LAKE HAVASU CITY

Liked: Staff & service
Older hotel that needs work but staff very pleasant and everything is as clean as they can get it in an older hitel
Stayed 1 night in May 2025

6/10 Okay

Jena

Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor requested and fulfilled. Very friendly employs on team. Good breakfast. Clean room and other facilities. Located on busy street and was difficult at times to leave and get to drive in. Other room occupants were kind of noisy one night. We didn't report.
Stayed 2 nights in May 2025

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Nothing...very plain. AC barely worked. Our windows were taped up due to bldg being repainted. But no painting was being done and its a code violation not to have exit through window incase of fire
Stayed 1 night in May 2025

2/10 Terrible

Paul, Desert Hot Springs

Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this. It is in serious disrepair
Stayed 1 night in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily located and in a good location. There is a pretty big gap on the door, so it lets in a lot of light from the hallway. Other than that, comfortable stay for a very reasonable price.
Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel under construction/exterior remodel. Nice front desk person. Neighbors across hall had many loud, short-term visitors at all hours and a large pit bull type dog that barked excessively
Stayed 1 night in May 2025

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Karen

Stayed 1 night in May 2025

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This property is undergoing an external remodeling, and it’s not attractive at the moment. It will look better soon. But that doesn’t excuse the poorly cleaned bathroom. The free breakfast with scrambled eggs and sausage was nice, but not having any orange juice to go with it, instead providing apple juice and some tropical beverage lets me know that the management is cheap and short sighted.
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and courteous.
Stayed 3 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed.. clean,great staff, easy to find
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service

Okay--not great

The hotel is decently located if you have a car but not for walking. There are many places to eat and shop within a 10 minute drive. The room was also a decent size and clean, and the shower had good water pressure. The aircon in the room didn't work very well, the pillows were atrocious (the mattress itself was pretty comfy), and the bedding was genuinely subpar (two sheets and an old fleece blanket). The room was dark and noisy, too. I would have liked to have given it a 3.5/5 [7/10] since it wasn't terrible, but it also isn't quite a 4/5 [8/10]. Staff was great. Waffles at breakfast were a nice surprise. Parking was easy. Biggest annoyance was that the gym was being used for storage or something and unusable. I wish these types of things would be published before booking. Some people book hotels for specific amenities, so when those amenities are unavailable for use, it is really annoying. So, it is not a gross or terrible place for a couple of nights, but it could be better.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Under Renovation

It was obvious that this property was recently bought and is under renovation. That said, there is NO elevator to access upper rooms. The room we stayed in was VERY small! It appears that the new rooms being added on are closer to a normal size. The bathroom in our room was SO small you could barely turn around. Room floor was not carpeted, so very cold on the feet - wish I had brought slippers. Lighting was very poor. Convenient location with several restaurants within walking distance.
Stayed 1 night in May 2025

8/10 Good

charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very to everything
Stayed 1 night in May 2025

8/10 Good

Karin

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
It was very quiet. Property is in middle of remodeling. A little noisy during day. Otherwise was good
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
It was under construction.
Stayed 1 night in May 2025

10/10 Excellent

Lavon

They had a excellent breakfast quite and peacefull
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
COnvenient, priced right, clean, quiet.
Stayed 1 night in May 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place.
Stayed 1 night in May 2025

2/10 Terrible

Kim

Stayed 1 night in May 2025

10/10 Excellent

Timothy

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 1 night in May 2025